All reviews

Rating Breakdown

  • 5
    93% (735 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (10 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 88% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2024

Michelle was super friendly and fixed the issue right away. Love the app, super easy to use and does everything you'll ever need. Was with rebuy, but this app is better. 100% recommend.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Quick and helpful!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

I was trying to find a solution online for over an hour without any luck. When I reached out for help, I received a quick reply suggesting to revert back through Shopify settings > checkout. The response was not only fast but also accurate. I really appreciate the speed and precision of the support. Thank you so much!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2025

Really a fantastic app all around, great pricing, customer service and user experience. I've been using Aftersell for a while, first just for their post-purchase upsell functionality, which pretty quickly improved our AOV significantly. After switching to shopify plus we diligenced a bunch of other tools for post purchase upsell and also checkout page blocks, but ultimately discovered that Aftersell WAYYY exceeds other tools in terms of functionality and design. Plus, their pricing is much more fair. There customer service is also amazing (shout out to Dumebi and Hailey!). I can't recommend them enough!! 10/10

Store

Fulton

Using app

Over 2 years

Total reviews

18

Average rating

5.0

5 / 5 Share

July 31, 2024

Great app! Shoutout to the outstanding customer support from Lillian

Using app

7 months

Total reviews

12

Average rating

3.4

5 / 5 Share

July 26, 2024

I am new to the app but it is very intuitive so far. This 5 stars is for the fantastic customer service, support and patience from Lillian on the live chat when asked many (very many) questions about the service. Thank you.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2024

Superb app. Everything works smoothly.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

Quick to support and resolve any matters. Thanks Patti for the support.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2024

Very helpful and fast to respond and nice aswell

Using app

1 minute

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2024

Quick on the reply and quick on the answer. Also attached an example so that I could reference the solution as I was making the appropriated changes. Good job!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Absolutely love the amazing support on this app! The app itself is also amazing and is definately worth the investment, the only downside for us personally is that 1-click upsells are not being supported if you use an external payment provider. Other than that, the app really pays off :)

Using app

6 months

Total reviews

17

Average rating

4.8

5 / 5 Share

July 10, 2024

Amazing customer service and it has all the features i was looking for in an app. I wanted a post purchase app to help me sale a specific collection and only this app has it

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

Lillian was really helpful and the app is a must have if you want to boost your AOV. Really happy with everything!

Store

Othemo

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2024

John was very helpful, app seems good and well made. Thanks

Store

Novara

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2024

The customers support team: John is very helpful

Using app

4 months

Total reviews

6

Average rating

5.0

1 / 5 Share

July 4, 2024

Thank to this app, I just got a chargeback. DON'T DOWNLOAD.

Using app

26 days

Total reviews

1

Average rating

1.0

5 / 5 Share

June 25, 2024

Amazing support from the team!

Using app

3 months

Total reviews

18

Average rating

4.9

5 / 5 Share

June 19, 2024

AfterSell has been a great addition to our checkout process thus far! I'm very happy with the high level of customer support provided. Lillian has answered every question I have had promptly and with an in-depth solution!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

I want to Thank Patti soooo much for helping me out and answering my questions by giving me solutions to my issues. She was super patient with me and had a solution or answer to all of my questions. It is Great when you are able to get support with the app quickly and efficiently! Thanks Patti!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Using app

7 months

Total reviews

4

Average rating

5.0