Aftersell Post Purchase Upsell
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I had a fantastic experience working with John to implement the AfterSell Post Purchase Upsell app on my store. John was incredibly knowledgeable about the app and took the time to walk me through every feature, ensuring I understood how to maximize its potential for my store. His patience and professionalism stood out as he tailored his advice to my specific business needs. John even provided much needed tips. Thanks to his assistance, I feel confident about using the app to improve my store’s performance. If you’re considering using AfterSell, their support team is reason enough to give it a try. Exceptional service and a genuinely helpful representative—I couldn’t ask for more!"
What a fantastic review! Thank you so much for the kind words not just about our support team, but our app as well 🙏. John will be so happy to know that his patience and professionalism helped you have a great experience with him and that the tips he provided helped boost your confidence in using the app. We look forward to continuing to work with you and please let us know how we can continue to assist you! 😁
Patti was awesome! Very patient and helpful. I'm looking forward to seeing how Aftersell will increase my AOV!
Patti is going to be so thrilled to see this review! We're so glad that she was patient and helpful and we look forward to seeing you grow! Please let us know how we can continue to assist you! 😁
The app's interface is really nice and easy to understand. And I was helped really nicely by Aina from the support team!
We're very happy to hear that Aina provided nice help for you and that you're finding our interface easy to understand as well! 😁 We love hearing any feedback about our app so thank you for sharing with us! 🙏
Fantastic service, fast solution, easy to manage
Thank you so much for taking the time to leave us such a nice response, we really appreciate it! Please let us know if there's anything else we can do to help you! 😁
Great communication with the support team (the chatbot will almost immediately connect you to a human, THANK YOU) The app is very easy to use and I like the idea itself about after-purchase upsell. You need to put some effort into the strategic thinking. But if you don't have time for this, you can use the pre-designed funnel.
Thank you for such a lovely review! 😁 We're so happy our chatbot could connect you to someone right away and they were able to assist you. We appreciate your kind words about the ease of using our app and that we have pre-designed funnels to help you get started while you think strategically about the future. 😁. We look forward to continuing to grow with you and let us know how was can support you in the future.
Been using aftersell for a long time now. Great app for beginners and the support team is incredible!
Thank you so much for your continued support in using our app!! ❤️🙏. We're so happy you like our support team and how easy the app is to use. If there's anything we can do to further support you, please don't hesitate to let us know!
great service
We're very happy you enjoyed our service! Thank you for taking the time to leave us a nice review, we really appreciate that! Please let us know if we can assist you with anything in the future 😀
Thank you so much for taking the time to leave us a nice review, we really appreciate it! Please let us know if we can continue to assist with anything! 😃
Good customer service and fast.
We're so glad you enjoyed our fast customer service! 🙏 Looking forward to continuing to work with you 😀
The chat bot was not much help as the screen did not agree with what it was telling me. Laura came on after requesting a human and she was very helpful. She even sent me a video explaining the steps.
We're so glad Lillian was able to help you with sending a video explanation 😀 We would love to hear your feedback on how we can improve the setup process to be more clear, please let us know at: [email protected]. Looking forward to working with you 🙏
Super fast support and an easy to use app!
We're so glad we were able to provide you fast support and you're finding the app easy to use! We're happy to help in any way we can, so please let us know if we can assist with anything else 😁
It's a poor OCU app as their app engine often does not trigger the upsell funnel. When asking their support about it, they don't really have an answer as to why this occurs, other than 'extreme load' on the servers. I recommend going with one of the other upsell apps.
Thank you so much for taking the time to leave us a kind review! Please let us know if we can assist with anything in the future 😀
Great support from Mark, helped efficiently & quickly
Mark will be thrilled to read how he was able to help you quickly and efficiently! We appreciate you letting us help you grow 🙏 Please let us know if there's anything we can assist with in the future! 😁
a bug with paypal orders come back to a page after payment where the upsell is added to order without customers consent, even was able to replicate it.
Hi there! Thanks a ton for the honest review about the app, our support team would love to connect with you to help you investigate and resolve this issue. One of our founders, Armon, will also reach out to you too in regards to this. Would you be willing to send us an email at [email protected] so our support team can investigate and help? Thanks a bunch and hoping to hear from you soon, - The AfterSell Team
Absolutely fantastic customer service from Patti. Was understanding & quick to ACTUALLY want to help us solve our issue. She single handedly kept us from switching applications.
WOW! 🤩 We think Patti is fantastic too and are so pleased to hear how understanding and quick she was to help you! We love hearing feedback from our customers and want to thank you for trusting us to help your business grow!
AfterSell is a game-changer! It significantly boosted our AOV with minimal effort. The support team, especially Mark, was incredibly helpful and responsive. Highly recommended!
Mark will be so happy to hear how helpful he was for you and setting the app up. We love hearing that we could significantly increase your AOV with minimal effort and look forward to continuing to work with you!
Aftersell's customer service is great. Getting setup with the app on my storefront was super smooth and I was able to immediately get help from a customer service rep for any questions that I had throughout my journey
That makes us happy to hear our service was quick and able to help you with your questions! 😀. Looking forward to continuing working with you!
This is the best post purchase app. We tried a few. The customer service (I spoke with Hailey) exceeded expectations.
Awesome! Hailey is going to love reading this! Thank you so much for taking the time and we're so happy you're enjoying the app and we were able to help you out. Looking forward to growing with you!
Good
Thank you very much for taking the time to leave us a nice review. Please let us know if we can help with anything else 😀
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