All reviews

Rating Breakdown

  • 5
    93% (735 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (10 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 88% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 17, 2024

Excellent support

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you! What an Excellent review! Feel free to reach out at any time if you have any feedback or concerns. - The AfterSell Team

5 / 5 Share

Oct. 10, 2024

Good app, needs some UI changes. But gets the job done. I needed support and it was very helpful, Lillian created custom video instructions for some issues and help I needed. Thanks again to Lillian!

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the honest review on our UI/UX! Really happy to hear Lillian was also super helpful, we love shoutouts! We'd love to hear any feedback you have on our UI, feel free to send it to our Customer Support team and we'll forward it to the product team! - The AfterSell Team

5 / 5 Share

Oct. 10, 2024

I needed quick clarification regarding an Aftersell order I received, John was very helpfull to walking me through my settings and helped me to understand were the issue was...

Store

Snixxi

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Easy to use and intuitive. Robust selection of trigger conditions. Great and responsive support team. Always helpful, very knowledgable.

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

So far, our experience has been great. Their customer service is excellent.

Using app

About 1 hour

Total reviews

8

Average rating

4.3

5 / 5 Share

Oct. 9, 2024

Great app and great support! So far it is doing everything that we need it to. I would recommend this app to anyone looking to increase orders and AOV.

Store

Kushi

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Very nice

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

very simple and intuitive. works and good customer support.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

10/10 support.Super friendly, helpful. Patti sent Loom videos so I could get a real handle on everything. Best support ever

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Great app and amazing customer support. Hailey was super helpful and answered everything very fast. Highly recommended :))

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

very helpful support that helped me solve my problem instantly. Lovely experience

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 1, 2024

Our company has been paying for this app for a while and looking at the data it has done absolutely nothings for us. I feel like it is a waste of money and only really works for sites that sell items that are priced low.

Using app

About 1 year

Total reviews

5

Average rating

2.6

5 / 5 Share

Sept. 30, 2024

I recently started using AfterSell Post Purchase Upsell for my e-commerce store, and I couldn't be happier with the results! The integration process was seamless; it connected effortlessly with my existing platform, allowing me to get started quickly. The customizable upsell offers are a game-changer. I was able to create tailored suggestions that perfectly complemented my customers' initial purchases. This personalization not only enhanced the shopping experience but also significantly boosted my average order value. I’ve noticed a marked increase in sales, and my customers appreciate the recommendations. The user interface is intuitive, making it easy to track performance metrics and run A/B tests on different offers. I love being able to see what resonates best with my audience and adjusting my strategy accordingly. Plus, the automated follow-up emails have been a great addition, reminding customers of the upsell offers they might have missed. Support from the AfterSell team has also been impressive. They’re responsive and offer plenty of resources to help optimize my campaigns. Overall, AfterSell has transformed my post-purchase process and has been instrumental in growing my revenue. I highly recommend it to any e-commerce business looking to maximize their sales potential!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

I had a fantastic experience with customer service from John! He was incredibly polite, responsive, and truly understood my enquiry. I was recommended the AfterSell Post Purchase Upsell app by other e-commerce business owners, and I found the installation process to be seamless. I’m excited to start using it and look forward to seeing positive results. Highly recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Using app

9 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Great app, with a long enough free-trial for you to test it for your online shop. Above all, great customer support, especially if you're not really a Shopify expert; they helped with my rather "basic" questions in real-time support. All in all, easy to setup app, works like it should; very happy!

Using app

26 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

The app works well, provide a good offer and you will generate sales

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great customer service! Very responsive. Michelle is always super helpful and understands my complicated questions.

Store

Boreome

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Mark helped me get set up, and was excellent! I would highly recommend this app, customer service was superb!

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Patti was a ton of help and the app is super smooth and helpful!

Using app

18 minutes

Total reviews

1

Average rating

5.0