All reviews

Rating Breakdown

  • 5
    93% (735 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (10 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 88% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2024

Friendly customer service, great!

Store

Riveau

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Awesome, we love hearing about the friendly service our team provides :) Please don't hesitate to reach out if we can help you with anything in the future!

5 / 5 Share

Nov. 1, 2024

Jacinda was excellent, helped me solve all my problems.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

An application that adds value and delivers excellent results: a great user experience and customer support! Absolutely worth it!

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Perfect post-purchase upsell app, very easy to set up and integrate and customer support is awesome!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

AfterSell customer support agent Patti was phenomenal in helping us set up, make suggestions, and adjust our setup. We were so impressed with the app and customer support that we added it to our 2nd Shopify store. Very very happy.

Using app

27 minutes

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 29, 2024

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 28, 2024

I got help immediately and the app looks great!

Using app

37 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 27, 2024

Very fast, very good, and high-quality support. After months of trying to connect other apps, such as Upcart, Vitals, and Reconvert, this is the best app ever with the best support. Assistant John answered me in 30 seconds, answered all my questions, and set up post-purchase features as I wanted while we were talking. Highly recommend!!!

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

Very usefull app for increase AOV, support its very effective with live chat. im veru happy with this app, i recommend

Store

Skaind

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

great support :) Michelle was super helpful and the app is working good! Overall great app to boost revenue

Using app

3 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 25, 2024

Michelle est très gentille, m'a beaucoup aidé, je recommande fortement cette application, j'ai utilisé plusieurs mais afterSell c'est la meilleure

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

AfterSell is super effective and easy to use. Additionally, Mark from support was very responsive and helpful while I had some specific questions and customizations with setup. Thank you Mark and team!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Lillian was great! Fantastic support - very helpful and fast. Love the app, its been crushing it for us. Must have!

Store

heyhair

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Good customer service. Thank you Jacinda

Using app

About 4 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 21, 2024

Please refund my money. This app charges customer twice every time. People started to advise their Bank it's a fraudulent. Not recommended. Please refund.

Using app

5 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi Artronauts! Thanks for leaving us your honest thoughts about the app. You should receive an email from us shortly to discuss your billing concerns! In regards to having the customer charged twice... It sounds like your customers may be getting offered the same product they've already purchased. This may cause confusion, causing the customer to believe you're offering a discount on their existing purchase rather than adding an additional item to the order. To prevent this confusion, we recommend: 1. Changing the text in the offer to emphasize an additional product is being added 2. Ensure your CTA button's text makes it clear a purchase is being made (i.e. "Buy Now", "Add Product to Order") If confusion continues after this, we recommend ensuring the upsell product being offered is not a product already contained in the order. If you have any other questions, or need more feedback on your upsell setup, please feel free to reach out to our Customer Support team in the live chats on the bottom right of the app. Or by emailing [email protected] Thank you so much, hope you have a great week!

5 / 5 Share

Oct. 20, 2024

Easy to setup and great for adding incremental profit to your business!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the honest review Candy Claws, we really appreciate it! 🤩 We also appreciate your loyalty too, you've been with us for a long time now! Feel free to reach out at any time if you have any feedback or concerns. - The AfterSell Team

5 / 5 Share

Oct. 19, 2024

Great app! Mark was very helpful! He was quick to respond and very kind. Would recommend to everyone. 10/10

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the honest review! Happy to hear Mark was so great and helpful, I'm sure he'll be overcome with joy once he sees this awesome shoutout! Feel free to reach out at any time if you have any feedback or concerns. - The AfterSell Team

5 / 5 Share

Oct. 18, 2024

This app makes me free money in the background. This is a brand new store and we've generated an additional $1k revenue that would have been left behind before. The app is also incredibly easy to use, and seems to be the cheapest PPU up around.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the honest review! "Free money in the background" is the most underrated comment of the year. We love to hear it! 😍 Feel free to reach out at any time if you have any feedback or concerns. - The AfterSell Team