AfterSell Post Purchase Upsell
AfterSell Post Purchase Upsell & Checkout Upsell
Rating
4.9
feedback
840
chart
#468
All reviews
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April 9, 2024
I'm going from 5 stars to 2 stars because it never worked, in 3 days the upsells were only displayed for 1 customer and on top of that, the pixel didn't even detect this sale. Customer service, apart from Patti, is extremely slow and bland... None of my requests, however simple, were resolved and these 3 days of using this app were enough to reduce my ROAS from 2.11 to 1.32... and I really regret having installed this app!
April 6, 2024
Good first impression of the app. Easy to set up and great customer service!
April 11, 2024
Since I was really positively surprised by the customer service, I converted my one star rating into a five star rating. The customer service is really extremely helpful, nice and courteous, which I really appreciate. I can really only recommend the app
April 2, 2024
Really great functionality, support team, case studies, UX....kicking myself for not finding this sooner!
March 30, 2024
I wish all shopify apps were as good as this one! I originally gave them a not-so-good review because of a "bug", but the CEO of the company reached out to me personally and assisted me with the issue, offering me a huge discount for the inconvenience. Turns out it was not a bug, but the setting issue. Can't beat this kind of customer service. Other than that, the quality of this app is also the best. I tried the other two. One lacks the features i wanted, the other one confused the hell out of me because of the complicated settings. This one is perfect, with everything you need to build a strong sales funnel and super easy to set up. I'm glad I didn't give up on them, it was the right choice.
March 20, 2024
I am not only very happy with the AfterSell App for my Shopify store but also very impressed with the excellent support I received from Patti on a number of occasions in customer support. The bottom line, I highly recommend this app.
March 20, 2024
Overall, the application is "ok". If I put 2 stars it's because the application crashes constantly and hours of work on the funnels are lost for NO REASON!
March 20, 2024
We have had an awesome experience with aftersell. Our contact there which was Cameron R. has been more than excellent to work with and quickly answered all our questions and concerns, which was refreshing as past experiences with other companies have been less than stellar; however from the first contact to getting everything set up has been nothing but perfect with this company
March 19, 2024
I'm so glad that i discovered this app.. its a game changer and I do RECOMMEND IT !!
March 18, 2024
March 18, 2024
App works amazing, and Lillian in Customer Service has been super helpful in working through some of our specific scenarios!
March 17, 2024
It was SEAMLESS to install AfterSell, which was so refreshing. The app is intuitive to setup, and we can't wait to continue leveraging it more. The support team is awesome and super fast – shoutout to Mark for his prompt help today :)
March 15, 2024
I have been searching for a user friendly and relatively affordable app for post purchase upsell and this doesn't disappoint! I love how easy it was to set up (there is an instruction video to follow and it worked well with my theme). Then its super easy to set different post purchase funnels AND have a/b testing done as well. Now there are other apps that do more but they also cost more and this one has been amazing so far for post purchase. I wrote to customer service after an order was on hold and they responded promptly that its on hold for 1 hr if the customer did not decline the offer. Worked perfectly after 1hr the hold went away and the orders do proceed normally. I usually don't write much reviews but really like this app. When in doubt write to them and they will answer promptly unlike other services.
March 15, 2024
They have great customer service and I love their post-offer features. Lillian was very helpful and the video explanation she provided clarified how the system works. It's a great app so far.
March 15, 2024
Ohne Komplikationen, App ist leicht zu bedienen bzw. vorerst habe ich Tutorial angeschaut auf YouTube. Weiter so
March 15, 2024
Dom was very supportive and helpful. I was able to resolve my issue very quickly. It was a very positive experience.