All reviews

Rating Breakdown

  • 5
    93% (735 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (10 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 88% (694)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2025

explication de toute la manipulation comment rajouter un upsell et mise en place du funnel post achat il y a juste une petite chose a ameliorer répondre un peu plus vite mais dans l'ensemble super sympatique et competent. merci a vous

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 😊 We're really glad to hear you’ve had such a great experience with Aftersell and that everything is working well for your store. We appreciate your support and are here anytime you need a hand! 💛💬

5 / 5 Share

Nov. 20, 2025

Fast and good!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Lillian was fast and was able to help me out clearly and in a very effective way. 10/10

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 🙌 We’re so happy to hear that Lillian was able to help you quickly and clearly. She’ll be thrilled to know her support made such a strong impact! We truly appreciate the 10/10 and are always here if you need anything else. 💬✨

5 / 5 Share

Nov. 19, 2025

Great for post purchase. Clean setup.

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 😊 We're thrilled to hear you're enjoying Aftersell for your post-purchase experience and that the setup felt clean and easy. We really appreciate your support and are always here if you need anything! 💬✨

5 / 5 Share

Nov. 18, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and 5-star rating! 🙌 We're so glad to hear you've been having a great experience with Aftersell over the past few months. If you ever need help or want to explore more ways to optimize your offers, we're always here for you! 💛💬

5 / 5 Share

Nov. 18, 2025

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 18, 2025

Absolutely horrible customer service. The app itself does not work for some reasons and it's been two weeks now since their "engineering" team clearly understood the issue and promised to get back to us. The customer support reps give generic answers like ai bots. Will have to change post purchase app once again

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this situation must have been. This isn’t the level of support or reliability we ever want to deliver. Our team has already reached out directly to take a deeper look at your case so we can help move things forward and get everything working properly again. Thank you for sharing this feedback. It helps us improve both our communication and our product. 💬✨

2 / 5 Share

Nov. 18, 2025

Using app

Over 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Hi there, thank you for taking the time to share your feedback! We’re sorry to hear that your experience hasn’t been where it should be, and we completely understand the frustration. Our team has reached out to get more details so we can better understand what’s happening on your store and help resolve things as quickly as possible. We truly appreciate you being with Aftersell for over a year and want to make sure you’re fully supported. 💬✨

4 / 5 Share

Nov. 17, 2025

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your feedback! 😊 We're glad to hear you’ve had a positive experience overall and truly appreciate the 4-star rating. If there’s anything we can do to make your experience a perfect 5 stars, we’d love to hear from you. Our team is always here and happy to help! 💬✨

1 / 5 Share

Nov. 15, 2025

The product page upsells have never allowed for me to make manual upsells. Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability to manually choose products to pair is important. I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for taking the time to share this! I’m really sorry for how frustrating this has been. Our team has already reached out directly to take another look at how we can help get things resolved as quickly as possible. Thank you for sharing this feedback with us, it genuinely helps us improve. 💬✨

5 / 5 Share

Nov. 14, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

The CX team was fast to respond and helped me fix my sh*t.

Using app

15 days

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for the great review! 🙌 We're so glad our CX team was able to jump in quickly and get everything fixed for you. Fast and effective support is what we aim for, so it’s great to hear that reflected in your experience! 💬✨

5 / 5 Share

Nov. 14, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 😊 We're thrilled to hear you're enjoying Aftersell and really appreciate your support these past couple of months. If you ever need anything or want help optimizing further, we're always here to help! 💛💬

5 / 5 Share

Nov. 14, 2025

Really useful support, they go out of their way to actually help you solve any issues

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 🙌 We're so happy to hear that our support team made such a positive impact and went the extra mile to help you out. That’s exactly the kind of experience we want every merchant to have! We truly appreciate your trust after a year with Aftersell and are always here whenever you need us. 💬✨

5 / 5 Share

Nov. 12, 2025

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 😊 We're thrilled to hear that Aftersell is working great with your store and helping boost both traffic and conversions. We really appreciate your support and are always here if you ever need a hand. 🚀💬

4 / 5 Share

Nov. 12, 2025

Good app for setting up after-purchase flows really fast. The A/B testing feature is great since we test a lot!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the great feedback! 🙌 We're glad to hear that Aftersell makes setting up post-purchase flows quick and easy for your team, and that you’re enjoying the A/B testing feature. We truly appreciate your review and are excited to keep helping you optimize and grow! 💡💬

5 / 5 Share

Nov. 9, 2025

This app works great with shopify store easy to work best bundles ever. The match off works well will boost your sales upon having traffic and conversion happens quickly.

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 🙌 We're so glad to hear that Aftersell is working great with your Shopify store and helping boost both traffic and conversions. That’s exactly the kind of success we love to see! We really appreciate your support and are always here if you ever need a hand. 🚀💬

5 / 5 Share

Nov. 9, 2025

The support team was incredible! Dom helped me translate my copy from English to Spanish in minutes. Super fast, friendly, and professional service, they made everything easy. Highly recommend their support team!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We're thrilled to hear that Dom was able to help with your translations so quickly and make the process easy. She’ll be so happy to know her support made a difference! We truly appreciate your kind words and recommendation. We’re always here whenever you need us. 💛💬

5 / 5 Share

Nov. 6, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🙌 We’re so glad Aftersell has been working well for your store and truly appreciate your continued trust and support over the past few months. It’s great to have you with us, and we’re excited to keep helping you drive more results! 🚀💬