All reviews

Rating Breakdown

  • 5
    83% (3,943 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

April 30, 2021

Fournissez des détails sur ce que vous avez fait ou non dans l'utilisation de cette application. Vos commentaires peuvent aider d'autres marchands à décider d'utiliser ou non cette application. Organe d'examen

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2021

great app , thanks for the support. Working with it always a pleasure . Try it out .fkfjfjfjjfyxjifj

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 30, 2021

So far so good. App looks clean and the support team has been very helpful with helping set up the app for use in the store. After I get some customer feedback I will update in accordance with the end customer.

Using app

About 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for your kind words. Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7. Regards, The AfterShip Team

5 / 5 Share

April 30, 2021

Perfect ! Save me so much time. This app is very ideal for customer service and emails, no more wasted time.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Suberb service and customer support! Thank you so much for all your help. We are continuing to try the service and will take a decision

Using app

8 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 30, 2021

Seems to be tracking orders well. Sometimes, however, the courier services is incorrectly identified by Aftership in which case you have to manually change it. Kinda beats the point of an automated tracking dashboard but it's not very cumbersome to do on occasion. Customer support is responsive as well.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words. We are working on this to make courier detection more efficient. We hope it will help to enhance your experience to 5 stars one. AfterShip Team

5 / 5 Share

April 29, 2021

Love this app for checking shipments after they have shipped. Allows us to stay on top of the customer experience and ensure each person is taking care of! Customer service is fantastic too!

Store

ANACT

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

I have used this app so many times personally and i'm very excited to be able to use in within my business! Set up was a breeze!

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 29, 2021

Good Customer support and resolution to the problem, appreciate sonali, really good work and very helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

So far seems very easy to use! Customer service is super effective, my problem got sorted out in literally 2 minutes!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

i used the is doing good tell now and the support very helped me ..........................................................

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

The best tracking app i have ever use ! The support is very responsive as well ! Thank you AfterShip !

Store

KeyZik

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

customer service is fast! they'll try to help ss soon as possible. I just started using it and I'll write more after I used it for a while.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

I just started using the service but so far it seems great. The tracking I received from the vendors I was using before was so limiting. Its much more detailed with aftership and I like that I can text customers every step of the way. The customer service has been helpful and fast too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

very good support. very responsive and helpful in replying all my queries. I am still using the free version.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

great aboslutetly. Very easy and nice interface for the customers i like it very much so now i can write

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

Perfect! Himanshu was prompt and clear on how to fix some minor issues when just getting started with the app. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

April 27, 2021

Support team was very helpful, I would recommend this app to all, althought it might be a bit complex for ´newbies ´

Using app

5 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your kind words. Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, Aftership Team

5 / 5 Share

April 27, 2021

Great app. I recommend this to anyone who wants to completely automate their shipment tracking. No more constant back and forth with customers.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

My customers are pleased with the ease of use in tracking their packages. I really like the ability to customize the tracking page for promos and Instagram. Support is there when you need help. I give this app two thumbs up.

Using app

Over 1 year

Total reviews

2

Average rating

4.5