AfterShip Order Tracking
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Very useful app. Communicating with customers according to their tracking status is very important to increase loyalty, and this app will help you do that.
Great serive love the software
One of the things I liked about this app was the easy-to-use live order tracking feature. It made it convenient to keep track of important information on orders and ensure their timely delivery. Definitely a nice feature to have in an app like this.
very good ! exelent ! thanks for the support!
Overall a great app with great customer service and technical help if needed. Rajat was extremely helpful and solved my issues quickly and efficiently.
Awesome App and highly appreciate the help from Priva!
AfterShip Tracking offers outstanding customer service. They helped me rectify a critical error on my e-commerce site without any disruption to the shipping or delivery process. I am highly impressed with their dedication and commitment, and I'll always recommend their app.
Application intuitif et facile à installer. Correspond à ce que je recherchais. Je recommande.
Exceptional Support from Nitin! I recently encountered some issues setting up the tracking page for my Shopify store. Nitin from AfterShip Tracking was incredibly helpful in troubleshooting the problems. His expertise and dedication ensured a smooth setup process. Thanks to Nitin's assistance, my tracking page is now up and running seamlessly. Highly recommend AfterShip for their excellent customer support!
Excellent customer service. Would highly recommend.
Saransh was excellent. We hopped on a quick call...shared screens and resolved all issues!
fantastic customer service, thank you
Asmita has been very patient and kind to guide me through the proper fixing of the broken Aftership url link of my store and I greatly appreciate it. However, screenshots (that were meant to guide me) sent by both agents through the chat were blurry and pixelated though. Hope the company could look into affixing this. Also, it would have been perfect if agent could offer to fix it for us. App could be finetuned by introducing more postal options to track such as Royal Mail UK and etc as it does not show the tracking when Royal Mail is selected but shows up when Singapore Post is selected as the tracking company.
Thank you for taking the time to provide us with your feedback. We greatly appreciate all forms of feedback as it enables us to improve our products/services and enhance the overall experience for our customers. We understand that you would have preferred a more patient and guided approach from our agents, especially when it comes to navigating our platform and integrating everything properly. We intended to offer a screen-sharing not video-calling option as a means to provide step-by-step assistance, ensuring a smoother process for you. However, We completely respect your privacy and understand your preference. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
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