AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,722
chart
#269
All reviews
Rating Breakdown
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May 6, 2019
My store is still new and so I haven't started using the app live, but the support from the team have been exceptional with ensuring my store is ready for launch. Keep it up guys. Can’t wait to launch
May 2, 2019
Useful app to encourage people of the safety of a store, free plan available. easy to add to your website.
April 23, 2019
Aftership is an essential app!! It eliminates a lot of confusion shipping in an international marketplace!
April 23, 2019
I like this app alot. It helps reduce customer tracking inquiries. However the only flaw is that it still shows chinese lettering. I sent an email to customer support but never heard back. Hopefully I can figure out how to do it.
March 25, 2019
This app was quite easy to install and it will take care of my costumers in the after purchase process.
Dec. 26, 2018
AfterShip is an excellent solution for tracking shipments! Only minor issue is that there are no SSL certificates on custom domains. That said, the customer support is very responsive.
Dec. 17, 2018
AFTER SHIP an amazing tool to provide the absolute best in customer service. I use it daily and would not know how to service my accounts well without AFTER SHIP.
Nov. 28, 2018
L'application nous permet de suivre nos commandes, avec un parfait timing. Et aussi la synchronisation et bonne, merci
Nov. 14, 2018
Very useful app. The interface is friendly and makes it easy to provide customers with relevant information. A few glitches that kick me out of the app once in a while, but the pretty solid app.
Nov. 12, 2018
I downloaded the application thinking that I would be able to send notifications with the free plan; however, it was not the deal. So, it is kind of my mistake that I did not read the pricing info carefully. I haven't started using it actively yet.
Nov. 4, 2018
Very good app but customer support needs to improve. It can take you several inquiries just to get an actual response that answers your question.
Oct. 28, 2018
I use this app to help me keep track of my customers orders. I love how accurate they are! Im still new to this app but don't see anything that needs improving
Oct. 16, 2018
This app is an excellent app for high volume sales. However, Afterships free program doesn't come close to what Shopify provides for the customers. Shopify will email the customer on your behalf, give them a customized thank you for shopping with us page with a button to continue shopping after they have checked the status of their order, and a product picture of what they ordered. Aftership does not provide that to the customer, at least not on the free plan. Aftership only gives the customer tracking information on the free program. Where does aftership shine? Aftership shines with the seller, not really the customer, at least, not on the free plan. The seller can monitor what's happing with their packages. If you have a high volume of sales Aftership will work well for the seller. Customer service will respond to you, but it may take a day or two. I've only had one email that they didn't answer. The other emails they responded too, and I figured out how to fix the error that I sent on the email they didn't reply! I'm still under two weeks with this app, but that's what I've noticed so far. Hope this helps.
Oct. 13, 2018
The app could offer a little more branded experience, but it's good. For tracking orders its great. It really works well if you set it up properly. I like to put a track your order link on the order page, and in the emails it sends out. Which is totally possible with aftership. Especially for dropshipping, this is great. If you physically mail out your own products like I do in a couple of my businesses, I prefer shipstation because it does all of the extra shipping stuff that we require. But for my dropshipping sites, I just use aftership and its great.
Oct. 12, 2018
I installed this app on my store so that my customers can track their shipments easily. I have personally tested it and it's really cool.
Aug. 8, 2018
Aftership has been fundamental in my business growth. With a new business like mines, sometimes it's very hard to find help or guidance. I would like to thank the Aftership team for the excellent support.
July 4, 2018
Most of my orders are Aliexpress Standard Shipping, and it takes really long to track on aftership page. I randomly track it on other sites and it shows all the information. What's wrong with this?
May 11, 2018
This app is super helpful especially to start ups like me! Thank you guys for your skills and keep up the good work!