AfterShip Order Tracking

Jan. 26, 2018

Great sercive. Really efficient

Nov. 18, 2020

Unfortunately, after over 2 years of using this app, I have to change my review. I really loved this app but in 2020 it was getting worse and worse... First, tracking statuses from French Post were not updated so my integration with other app (Judge.me review app) didin't work and my customers didn't receive any demand about reviews and, of course, were not notificated about their shipments. Than, after I let them know about this issue, they changed something in their API I think and few days ago I realized that since 120 days at least (because I can't see any further history) they add my tracking numbers by French Post twice! Once it's added by Shopify integration and the second one is by their API. So I was overbilled for months! You better check your bills if they don't double your tracking numbers. And as a solution they told me to remove the Shopify integration so the tracking number would be added only once... What?! And what about other features for my store which this app should give me? And what about all my money which I already overpaid for all these months? They really don't even feel guilty for all of this and me, I feel robbed. So, after two years I have to uninstall this app because I don't trust these people anymore. Too bad. I'm switching to another app.

Jan. 17, 2018

Very useful and easy to use. I have been using it for over a year now no issues.

Jan. 17, 2018

Super expensive and not really usefull

Jan. 3, 2018

I havent receive any orders to start giving a review

Dec. 25, 2017

I like aftership it keeps my tracking and allows me to know when y customers received their shipment.

Dec. 15, 2017

Great app, easy for beginners. I have just barely started my store and it is nice not to worry about tracking and things. I can sign up for premium and have aftership take care of everything for me.

Dec. 12, 2017

I am a paying customer, yet the functionality is appalling. I cannot change the courier it detected wrongly. After I deleted a shipment from the app so that it could sync again hopefully with the correct courier, it does not sync the shipment any more.

Dec. 11, 2017

no, there is not customer service that I can call for help.

Dec. 10, 2017

I was seriously unimpressed with Aftership. I had many issues using the software, the support was very slow. I was using it on two different store's who have a combined revenue of over 2500k a month. I was prepared to spend over $300/month on the software, I begged Aftership to do a 30 minute call for me as I had a bunch of questions for them, I asked on several occasions and was denied. I think the software has a lot of potential, but I found it to have a lot of bugs. All in all, I had a terrible experience.

Dec. 7, 2017

Had lots of issues as the App simply wouldn't work. Couldn't connect our shop, the App refused to load our orders, and couldn't update the custom tracking page to make it look like we wanted. We asked their support department to see if they could fix it but after at least 6 or 7 emails requesting help we gave up. Incredibly slow support despite automated reply emails re-assuring you they are looking at the problem. Even tried to contact their sales department but got no answer from them either. Wouldn't recommend at all.

Dec. 6, 2017

thanks for the app. I am testing it out

Dec. 3, 2017

I did this so it wouldn't pop up again.

Nov. 24, 2017

100 orders tracking is just not enough. You might say we can't ask for more from a free plan but $10 for 101 orders is way too much in India. Moreover, not all couriers are covered so many a times the wrong courier gets linked creating problems. Needs major work on the mobile app, can't do much with apart from getting notified.

Nov. 21, 2017

Great app. It's made our user's shipping experience seamless!

Nov. 19, 2017

Useless without notifications unless you pay...

Nov. 19, 2017

The code isn't showing properly on my site.

Nov. 19, 2017

Great app. Really does gave you your shipment updates in less than 1.2.3! Added this app to my site, gave the customers even more acces to site funnels and never having to leave the page. You will not loose out at all! Gave aftership a try. For sure you would not regret it. I didn't!

Nov. 14, 2017

I didnt think I would find something like this for free

Nov. 13, 2017

Great app! When couldn’t locate a package for our customer, AfterShip was our hero, allowing us to get an update in mere moments. I only wish they offered the option to send that update to customer without having to have a paid plan. Once we get more sales we will definitely be updating. This is a must have tool for all Shopify merchants.