AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,732
chart
#272
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Aug. 3, 2020
A perfect 5/7 for billing incompetence. TL:DR - For the love of god. don't. give. them. your. credit. card. details. Where do I begin? 1. Hearing good things, I Install the app to poke around, see what's what. 2. Chose the "free" plan. Cool, cool cool cool. 3. Wake up a few weeks later, charged $12954 USD on the old VISA card. 4. Emailed Aftership; "Hey, so, you know that *free* plan I signed up for?" 5. Aftership explained that their "Forever Free Plan" was actually a *new* plan, and I had unwittingly managed to rack up over ten thousand dollars worth of charges without so much as a notification, or automatic plan upgrade (like every single other app in the universe would do). 6. After some back and forth via email, Aftership VERY kindly refunded me $11,955 USD, costing me $999 USD for my mistake - fair enough. Maybe I misinterpreted the meaning of the "free" plan. Fair shake of the ol' sauce bottle. 7. Fast forward to the beginning of the next month (today), I receive a credit card charge for $4355 USD, PLUS another $599 USD. I proceed to laugh, assume this is a sick joke - surely, SURELY Aftership, after charging me over ten thousand dollars, then refunding me over ten thousand dollars, would have fixed the billing mistake. 8. I check my selected plan - it's the $599 option. .... .... Bueller?
June 5, 2017
We love this app! It makes our life so much easier! It really saves us so much time by summarising all the shipping information in one single screen. I would also recommend everyone to install their Returns Centre app (https://apps.shopify.com/returns-center-by-aftership) It's great for managing all Returns. Thanks Aftership for such great apps! We have both apps installed in our website. www.resistbnd.com.au
June 5, 2017
I absolutely love Aftership. My customers always comment on how great we are at communication and I think a big part of that is because of the notifications they get with Aftership.
June 5, 2017
This app really helps keep track of all the orders my store receives. Definitely in my top 10 apps to have
June 5, 2017
Awesome app, does work like a charm, would recommend this any day to anyone
June 5, 2017
Amazing application one of those that is there in the background and does the job flawlessly Love it!!
June 5, 2017
We were using Aftership mobile App to track shipments before we started using AfterShip Shopify App. Its really handy as it sync with Order Tracking numbers and show shipment status. I will definitely recommend his app to fellow store owners, because of its usefulness and taking tracking burden away from you. Really simple to use.
June 5, 2017
Aftership app is like my colleague in my business. I am grateful for your great service.
June 5, 2017
Excellent app! Must have. Interface is very easy to use and I'm glad I got this app.
June 5, 2017
A truly must-have app that completes your efforts to keep your customers happy if you are an e-commerce store. It’s easy to use and designed to automate your efforts that goes into managing your portal’s shipment.
June 4, 2017
Wow! What every store should have on shopify this cuts down the countless emails of where is my package? What is my tracking number. Thanks again!!
June 3, 2017
Awesome app!! Help customers with the tracking of their products right on our website! highly recommended!!!
June 3, 2017
This is a must have for any e-commerce store. This has helped my store literally overnight.