All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
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5 / 5 Share

July 9, 2023

The AfterShip Shopify app is an absolute game-changer for any e-commerce business. With its well-deserved 5-star rating, this app takes order tracking to a whole new level. Seamlessly integrating with Shopify, it provides real-time tracking updates and notifications to both merchants and customers, ensuring transparency and peace of mind. The app's intuitive interface makes it easy to manage and track shipments, saving valuable time and reducing customer inquiries. Additionally, its robust analytics and reporting features enable data-driven decision-making. With AfterShip, merchants can deliver exceptional post-purchase experiences, build trust, and enhance customer satisfaction. If you're looking for a reliable and efficient order tracking solution, the AfterShip Shopify app is an absolute must-have, truly deserving its impressive 5-star rating.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2023

The customer service provided by this company is outstanding. They are incredibly responsive, always on time, and willing to help with any question or concern. Their promptness and willingness to assist demonstrate their commitment to customer satisfaction. I highly recommend their services.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2023

Ankit was very patient and helpful in explaining Aftership Tracking and has connected me with Marketing.

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2024

Good app, everything works and customer support helps. Easy to customize your tracking page. Recommend. Saransh was very fast for answering the questions!

Store

KOUSELY

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

June 26, 2023

Excellent customer service so far in getting set up! Aseem was super helpful and patient, most appreciated

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

Quick and helpful customer service chat function. Ankit resolved the matter in less than 1 minute. Great service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Awesome support today from AfterShip representative. Very helpful and patient with me as I'm a new user, explained all settings and navigation. Excellent customer support!

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Shreyasi helped me with my questions and setting up my store. Thank you for the prompt responses and getting my site ready to go!

Using app

29 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2023

Aseem helped out with the app tremendously. Very quick and responsive. Definitely recommend the aftership products

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

A great little app that makes tracking simple for you to manage shipments in Shopify and for clients to track their items on your landing page.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 12, 2023

It's very helpful to our store. Highly recommend it! Aseem is very patient with us, nice support!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

The best customer support, available 24/7. We dealt with Nitish who was very knowledgeable and even provided screen share to resolve our issue. Thanks Nitish!

Using app

About 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

June 1, 2023

Customer service is fast and easy! Very well put together interface makes it quick and easy to navigate.

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 1, 2023

great expereince answering questions. ITs a tough job learning a new platform and they are standing by to help.

Store

DRIPPY

Using app

8 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

June 1, 2023

the customer service is very helpful and knowledgeable. Resolve the issue within 10 minutes. Great experience. Highly recommended

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 30, 2023

Ankit was very helpful & answered all my questions. He hopped on a call and walked me through different feautures

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

Ankit's customer service was great. He helped me resolve all the issues I had. Definitely recommend this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

I found Ankit extremely helpful and he fully explained the merits of Aftership and the benefits it will bring to the business

Using app

21 days

Total reviews

7

Average rating

4.4

5 / 5 Share

May 26, 2023

Thank you Priyanka, for your patience in answering my questions, and for following up promptly.Thank you so much

Store

vvsos

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Great and patient customer service by Aseem. He took the time to go through everything to make sure that it is all clear.

Using app

5 months

Total reviews

2

Average rating

5.0