AfterShip Order Tracking

At first, I didn't know how to operate the system, but I asked customer service, and right at the bottom right corner of the page, I was received by Aseem, who was very responsible and detailed in answering my questions and helping me with other newbies on top of my questions. Now I have started using the accessible version of it and I will likely use the premium plan as my business grows.

The response is quick and satisfying.

J Sadhan Roshan from AfterShip was able to quickly jump on a zoom call to go over our issues with tracking and provide alternative solutions in real time.

Shreyasi was amazing and so helpful when giving me a demo for Aftership. She went through the dashboard, settings and all of the other features. I was a bit overwhelmed before I had the call with Shreyasi and now I feel more confident in what all Aftership has to offer.

Quick assistance from the customer service team who helped me resolve my issue..............................

Ankit was amazing! He helped a lot and everything works fine now! :) ..........................................................................................................................................

I had a really positive experience with AfterShip Tracking app's live chat support! I reached out to them because the customer tracking emails appeared to be using the wrong format and an outdated template. The support team was patient and guided me through troubleshooting. They discovered that the emails were, in fact, in the correct format. Additionally, they were incredibly helpful in explaining how I could verify my email address. Their assistance not only resolved my email template concerns but also left me genuinely impressed with the app's customer service. I enthusiastically recommend AfterShip Tracking to others – their support is absolutely top-notch!

Great app, we have been using it for a long time. Ritika was able to solve the problem quickly, thanks for her amazing work!

The best attention ever. Thank you very much for your patience and advise. I´m grateful for finding this app and this support team.

Instant reply on a Sunday evening. The representative was quick to respond to my query. Couldn't ask for more.

Thanks! Accommodating customer support team!! They were very helpful in fixing the issue. I can't say enough

Exceptional customer experience given by Ankit, resolved all queries, He also made me inform on additional features that i was unaware of

Thanks for help from Ankit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!

This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thanks Ankit for helping us with our concern, it was so fast and professional.

I'm still early in my onboarding but so far the customer support is exceeding expectations in both capability and resolution speed. These are very good early indicators of a successful long-term relationship!

great and fast support, the lady solve my issue with a lot of kindness and patience! Thank so much

Ankit was very helpful!......................................................................................

The AfterShip Shopify app is an absolute game-changer for any e-commerce business. With its well-deserved 5-star rating, this app takes order tracking to a whole new level. Seamlessly integrating with Shopify, it provides real-time tracking updates and notifications to both merchants and customers, ensuring transparency and peace of mind. The app's intuitive interface makes it easy to manage and track shipments, saving valuable time and reducing customer inquiries. Additionally, its robust analytics and reporting features enable data-driven decision-making. With AfterShip, merchants can deliver exceptional post-purchase experiences, build trust, and enhance customer satisfaction. If you're looking for a reliable and efficient order tracking solution, the AfterShip Shopify app is an absolute must-have, truly deserving its impressive 5-star rating.

The customer service provided by this company is outstanding. They are incredibly responsive, always on time, and willing to help with any question or concern. Their promptness and willingness to assist demonstrate their commitment to customer satisfaction. I highly recommend their services.