All reviews

Rating Breakdown

  • 5
    82% (1,001 ratings)
  • 4
    7% (88 ratings)
  • 3
    2% (19 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 94% (1,150)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2024

Good app, everything works and customer support helps. Easy to customize your tracking page. Recommend. Saransh was very fast for answering the questions!

Store

KOUSELY

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

June 26, 2023

Excellent customer service so far in getting set up! Aseem was super helpful and patient, most appreciated

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

Quick and helpful customer service chat function. Ankit resolved the matter in less than 1 minute. Great service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Awesome support today from AfterShip representative. Very helpful and patient with me as I'm a new user, explained all settings and navigation. Excellent customer support!

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Shreyasi helped me with my questions and setting up my store. Thank you for the prompt responses and getting my site ready to go!

Using app

29 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2023

Aseem helped out with the app tremendously. Very quick and responsive. Definitely recommend the aftership products

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

A great little app that makes tracking simple for you to manage shipments in Shopify and for clients to track their items on your landing page.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 12, 2023

It's very helpful to our store. Highly recommend it! Aseem is very patient with us, nice support!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

The best customer support, available 24/7. We dealt with Nitish who was very knowledgeable and even provided screen share to resolve our issue. Thanks Nitish!

Using app

About 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

June 1, 2023

Customer service is fast and easy! Very well put together interface makes it quick and easy to navigate.

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

June 1, 2023

great expereince answering questions. ITs a tough job learning a new platform and they are standing by to help.

Store

DRIPPY

Using app

8 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

June 1, 2023

the customer service is very helpful and knowledgeable. Resolve the issue within 10 minutes. Great experience. Highly recommended

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 30, 2023

Ankit was very helpful & answered all my questions. He hopped on a call and walked me through different feautures

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

Ankit's customer service was great. He helped me resolve all the issues I had. Definitely recommend this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

I found Ankit extremely helpful and he fully explained the merits of Aftership and the benefits it will bring to the business

Using app

21 days

Total reviews

7

Average rating

4.4

5 / 5 Share

May 26, 2023

Thank you Priyanka, for your patience in answering my questions, and for following up promptly.Thank you so much

Store

vvsos

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Great and patient customer service by Aseem. He took the time to go through everything to make sure that it is all clear.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Aseem was very helpful when getting me onboarded. He also extended my free plan by 7 days more! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

App works fine, nice support service! thanks so much for answering to our needs and questions on real time!

Store

BESTIAS

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Muy buena app para mantener informados a los clientes sobre el estatus de sus pedidos, envia correos y SMS, también la atención es de lujo, tuve un problema porque en México hay varias paqueterías con el mismo formato de codigos de rastreo y lo resolvieron pronto, en particular Aseem trabajó bastante y dedicadamente para apoyarme...

Using app

About 2 years

Total reviews

4

Average rating

5.0