All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2023

Aseem was very helpful when getting me onboarded. He also extended my free plan by 7 days more! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

App works fine, nice support service! thanks so much for answering to our needs and questions on real time!

Store

BESTIAS

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Muy buena app para mantener informados a los clientes sobre el estatus de sus pedidos, envia correos y SMS, también la atención es de lujo, tuve un problema porque en México hay varias paqueterías con el mismo formato de codigos de rastreo y lo resolvieron pronto, en particular Aseem trabajó bastante y dedicadamente para apoyarme...

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2023

I spoke with SHREYASI and she was able to answer my questions regarding an error on the slug. I hope this will be resolved now.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Debashish assisted us with getting AfterShip set up and custom branded. Really love this app, it will elevate our customer experience and streamline customer tracking questions.

Store

Neuvana

Using app

5 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 19, 2023

Je pense que la solution Tracking est interessante pour le client . IL est rassurant de savoir ou en est la commande Les 3 modules SHipping , Tracking et Return couvrent l'ensemble du besoin Je remercie SHREYASI pour sa patience et sa volonté de m'expliquer ,le moduile TRacKING quand bien même mon anglais est imparfait

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2023

Really helpful, they are fast and recommended. every must try there app and support team............................ Thank ANkit

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2023

Debashish is a great support team member that help me to see all the possibilities with the app and all the paths to solve my exceptions on the operations hand. We also have a meeting where he share his screen and show us a demo.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

Aseem is provided an excellent customer service. He went above and beyond to help me. 5 stars. Very polite and friendly.

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2023

I am testing this app and I chatted with Debashish from Customer Service to understand some of the features. He took his time to explain everything to me. He was very knowledgable of AfterShip platform. I feel more confident now to use this platform. Great Job

Store

GOALZ

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2023

Thank you for the help and advice that was given by Shreyasi explaining the set up aftership..........

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2023

I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 4, 2023

Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2023

Aseem was very helpful. I look forward to using Aftership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Debashish, Aseem, and Anmol were very thorough and kind, patient in explaining about the app and clarifying my questions. I recommend the app to all who need this great service.

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2023

good customer service. Kumar is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

CorDx

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

Aftership is working well for us. This will be a game changer for our customers and reduce our customer service calls significantly

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

Very quick and fine support. Recommended. Thanks........................................................

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2023

I have been using the free version of the app for a while and have been happy with it. Customer service with chat is very efficient.

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 25, 2023

I am still in my free 7-day trial, but it seems like this app has a lot to offer! I am excited to learn more about all the features. I had trouble verifying my email, but Animesh Kumar from the Help Support team was super helpful and was able to get me up and running.

Using app

About 1 hour

Total reviews

4

Average rating

5.0