AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,240
chart
#613
All reviews
March 24, 2023
Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company
March 19, 2023
Very good support helped us over 1 hour to solve our issue. Highly recommend Aftership to send shipping notifications to your customers.
March 19, 2023
Customer service was on point and reactive, really helpful for all your need. They call you on zoom to fix the problem really fast and are helpful
March 16, 2023
I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.
March 16, 2023
Your support rep was very helpful and courteous! Thank you for providing great support service and access.
March 16, 2023
Very well suited for large quantities of shipping units with different shipping service providers. Fast and competent customer service. Generally also very good for analyses of the shipments.
March 14, 2023
Good Customer service and very quick reply. It solves the majority of the tracking problem. We will definitely review for more vendors.
March 9, 2023
Thanks so much for your customer service from Debashish - very helpful and much appreciated!
March 9, 2023
Excellent customer service, they helped me solve an issue within minutes. Highly recommend this app.
March 8, 2023
Great Customer Service! They hopped on a google meet call to onboard and help me with anything I needed, super responsive and supportive, sleek and useful app!
March 8, 2023
good and nice very happy with the service, she's patience and very profesional, 5 stars review for your help
March 8, 2023
Amazing customer support service!! They help me a lot by a zoom call, sharing me screen and giving me step by step instructions!!
March 7, 2023
Très bon service client, un petit coucou à Rahul qui a été super professionnel, patient et compréhensif. Il a fait le nécessaire pour résoudre mon problème. Merci
March 7, 2023
My app don't integration with Shopify for import orders, Debashish helped me fix this issue he took me over the call and helped me out., The Support representative was really helpful and understood my concern. He took care of all my issues and addressed them patiently, [email protected]
March 7, 2023
Support très réactif, partage d'ecran et resolution du problème ! Merci à Animesh pour sa présieuse aide !
March 6, 2023
Great app for tracking consignments excellent support by team members whenever required. All the required features are available and very easy to use. Entire customer journey from order fulfillment to returns is easily tracked. Only issue is for some features like cross sell through product recommendation in email notifications requires higher plan subscription which may not be affordable for small business owners. p.s. Recently had one issue but excellent service by support person Animesh.
July 26, 2023
Hi Ankit, It was a pleasure connecting with you over the call and thank you for providing the detailed information on the after-ship application. Good Job. Thank You. Best Regards Sudheer J.
March 5, 2023
Animesh was very helpful and very professional. He was able to resolve the issue that I had. I would highly recommend the service.
March 1, 2023
was very informative and clear. there was a connection issue but overall very good. he was very calm and kind. i think if you could speak a little slower that would of been better but overall a wonderful experience
Feb. 26, 2023
Big thanks to Harsh from Aftership for providing exceptional customer service! Despite my numerous questions and requests, Harsh remained patient and attentive throughout our interaction. Thank you for making my experience with Aftership a positive one!