All reviews

Rating Breakdown

  • 5
    82% (1,001 ratings)
  • 4
    7% (88 ratings)
  • 3
    2% (19 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 94% (1,150)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2023

I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Your support rep was very helpful and courteous! Thank you for providing great support service and access.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Very well suited for large quantities of shipping units with different shipping service providers. Fast and competent customer service. Generally also very good for analyses of the shipments.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2023

Good Customer service and very quick reply. It solves the majority of the tracking problem. We will definitely review for more vendors.

Using app

3 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 9, 2023

Thanks so much for your customer service from Debashish - very helpful and much appreciated!

Using app

Over 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

March 9, 2023

Excellent customer service, they helped me solve an issue within minutes. Highly recommend this app.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

good and nice very happy with the service, she's patience and very profesional, 5 stars review for your help

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Amazing customer support service!! They help me a lot by a zoom call, sharing me screen and giving me step by step instructions!!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Très bon service client, un petit coucou à Rahul qui a été super professionnel, patient et compréhensif. Il a fait le nécessaire pour résoudre mon problème. Merci

Store

Pailena

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

My app don't integration with Shopify for import orders, Debashish helped me fix this issue he took me over the call and helped me out., The Support representative was really helpful and understood my concern. He took care of all my issues and addressed them patiently, [email protected]

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

March 7, 2023

Support très réactif, partage d'ecran et resolution du problème ! Merci à Animesh pour sa présieuse aide !

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 6, 2023

Great app for tracking consignments excellent support by team members whenever required. All the required features are available and very easy to use. Entire customer journey from order fulfillment to returns is easily tracked. Only issue is for some features like cross sell through product recommendation in email notifications requires higher plan subscription which may not be affordable for small business owners. p.s. Recently had one issue but excellent service by support person Animesh.

Using app

9 months

Total reviews

9

Average rating

4.6

5 / 5 Share

July 26, 2023

Hi Ankit, It was a pleasure connecting with you over the call and thank you for providing the detailed information on the after-ship application. Good Job. Thank You. Best Regards Sudheer J.

Using app

4 months

Total reviews

14

Average rating

4.6

5 / 5 Share

March 5, 2023

Animesh was very helpful and very professional. He was able to resolve the issue that I had. I would highly recommend the service.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Big thanks to Harsh from Aftership for providing exceptional customer service! Despite my numerous questions and requests, Harsh remained patient and attentive throughout our interaction. Thank you for making my experience with Aftership a positive one!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

It's super easy to use. We just switched from Magento to Shopify and this was probably the easiest part of that transition.

Using app

13 minutes

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 23, 2023

Aplicativo muito útil e fácil de gerenciar, ajuda a construir uma relação de confiança com nossos clientes.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Very easy to use and very helpful. Great customer support, helpful and very friendly. Highly recommend!

Store

Upvital

Using app

3 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 20, 2023

Great app, excellent customer support! Been using it for a while and they always helped us out with any request.

Using app

11 months

Total reviews

7

Average rating

3.6

5 / 5 Share

Feb. 19, 2023

Support ultra-réactif, merci en particulier à Animesh pour sa patience et bonne humeur. Je recommande à 200% AfterShip.

Using app

10 days

Total reviews

1

Average rating

5.0