All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2023

Customer support was able to share screen with me and resolve my concerns quickly . I look forward to working with this company

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2023

Very good support helped us over 1 hour to solve our issue. Highly recommend Aftership to send shipping notifications to your customers.

Using app

Over 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

March 19, 2023

Customer service was on point and reactive, really helpful for all your need. They call you on zoom to fix the problem really fast and are helpful

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Your support rep was very helpful and courteous! Thank you for providing great support service and access.

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2023

Very well suited for large quantities of shipping units with different shipping service providers. Fast and competent customer service. Generally also very good for analyses of the shipments.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2023

Good Customer service and very quick reply. It solves the majority of the tracking problem. We will definitely review for more vendors.

Using app

3 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 9, 2023

Thanks so much for your customer service from Debashish - very helpful and much appreciated!

Using app

Over 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

March 9, 2023

Excellent customer service, they helped me solve an issue within minutes. Highly recommend this app.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Great Customer Service! They hopped on a google meet call to onboard and help me with anything I needed, super responsive and supportive, sleek and useful app!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

good and nice very happy with the service, she's patience and very profesional, 5 stars review for your help

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Amazing customer support service!! They help me a lot by a zoom call, sharing me screen and giving me step by step instructions!!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Très bon service client, un petit coucou à Rahul qui a été super professionnel, patient et compréhensif. Il a fait le nécessaire pour résoudre mon problème. Merci

Store

Pailena

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

My app don't integration with Shopify for import orders, Debashish helped me fix this issue he took me over the call and helped me out., The Support representative was really helpful and understood my concern. He took care of all my issues and addressed them patiently, [email protected]

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

March 7, 2023

Support très réactif, partage d'ecran et resolution du problème ! Merci à Animesh pour sa présieuse aide !

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 6, 2023

Great app for tracking consignments excellent support by team members whenever required. All the required features are available and very easy to use. Entire customer journey from order fulfillment to returns is easily tracked. Only issue is for some features like cross sell through product recommendation in email notifications requires higher plan subscription which may not be affordable for small business owners. p.s. Recently had one issue but excellent service by support person Animesh.

Using app

9 months

Total reviews

9

Average rating

4.6

5 / 5 Share

July 26, 2023

Hi Ankit, It was a pleasure connecting with you over the call and thank you for providing the detailed information on the after-ship application. Good Job. Thank You. Best Regards Sudheer J.

Using app

4 months

Total reviews

14

Average rating

4.6

5 / 5 Share

March 5, 2023

Animesh was very helpful and very professional. He was able to resolve the issue that I had. I would highly recommend the service.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2023

was very informative and clear. there was a connection issue but overall very good. he was very calm and kind. i think if you could speak a little slower that would of been better but overall a wonderful experience

Store

yofurn

Using app

27 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Big thanks to Harsh from Aftership for providing exceptional customer service! Despite my numerous questions and requests, Harsh remained patient and attentive throughout our interaction. Thank you for making my experience with Aftership a positive one!

Using app

About 2 months

Total reviews

6

Average rating

5.0