AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,240
chart
#613
All reviews
Jan. 16, 2023
This app is very useful in keeping customers and myself updated on orders. Set up is easy and the customer service team is quick to assist if needed.
Jan. 3, 2023
I just had an issue with my store and thought it might have been caused by the AfterShip app. Long story short...it wasn't, but my experience with Harsh from chat support was very good. We went through the issue and possible causes. We were able to rule out AfterShip and realized it was from another app. This was the 1st time I used the AfterShip chat support and was very happy with their diligence and professionalism in helping me. I wish I could say that about the other 20 apps I've used. AfterShip delivered:)
Jan. 2, 2023
Ankit has been very helpful getting setup. Hoping this will really reduce our support tickets. Thank you for all of the help so far.
Dec. 30, 2022
Ich hatte ein Problem mit meinem abgeschlossenen Abo, wodurch ich Hilfe benötigt habe. Nach kurze Zeit wurde mir eine Lösung vorgeschlagen und diese dirket Bearbeitet. Vielen Dank für Ihre Mühe, Team Outverest
Dec. 28, 2022
Support is helpful and Aditi was quick to reply to my query. I hope you will maintain this type of support.
Dec. 27, 2022
Customer Service was responsive and friendly, I am working late at night and there was a real person helping me with my setup questions.
Dec. 20, 2022
great app great customer service help will help you communicate with your customers with quick updates.
Dec. 16, 2022
Good service and support. I have some problem and they solve it for me. Not exactly what i expect about the issue but all is ok now
Dec. 7, 2022
Fantastic efficient service. Was able to help me integrate my website with Aftership quickly. Very helpful live chat support.
Using app
About 1 hour
Total reviews
3
Average rating
4.7
Dec. 7, 2022
Supoer nice customer service, helpful. And this app works good for tracking informations for customers
Nov. 30, 2022
I was very scared I messing with code on my website but Priyanka walked me through and helped me a long there way. And, we did it together with her great guidance.
Nov. 27, 2022
very user-friendly, quick support time. simple templates and easy to learn. not overbearing or difficult to maintain. solid amount of features
Nov. 26, 2022
They have really fast customer service. I am very excited to use this app and check out some of their advanced features as well
Nov. 18, 2022
I use the app for automation updates to my customer. I had to verify my email address and I contacted customer service. Quick reply clear and easy information to follow. great work and problem solved immediately
Using app
About 17 hours
Total reviews
4
Average rating
5.0
Nov. 17, 2022
the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!the support is very paitient,the app is good!
Nov. 14, 2022
I recommend a lot this app, very useful and the developers are very kind. I am using it and it automatize all my shipping processes. Thank you
Nov. 13, 2022
Customer service quickly answered my questions and helped me. I've used it before and when I came back to Shopify I thought it wouldn't be possible without aftership. A handy tracking app.
Nov. 7, 2022
Very customizable, good customer service, works w/ klayviyo. I highly recommend to other ecommerce store owners
Nov. 6, 2022
sehr gute App sehr einfach zu integrieren - alles was man braucht und guter Service der 24h verfügbar ist
Nov. 3, 2022
I had issues initially with syncing orders to the correct carrier. A few of the sttaff were unable to help me but eventually I was talking with Pratibha Singh and she fixed it all. Her boss should give her a payrise. App is working well for now. Thanks.