All reviews

Rating Breakdown

  • 5
    82% (1,001 ratings)
  • 4
    7% (88 ratings)
  • 3
    2% (19 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 94% (1,150)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2022

Their customer service is amazing! They walked me through the whole set up. It is a pleasure to work with AfterShip.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2022

This is beyond expectations (interfaced with our shopify store). Though i'd have to post api data into AfterShip, realized it's all native and you don't have to do anything... Great. Had to deal with the customer support for a technical talk regarding store imports: AMAZING AND FAST RESPONSE.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates. Thanks 😁 AfterShip Team

5 / 5 Share

Aug. 17, 2022

amazing tracking app. Builds trust and works well and even when it has a hiccup, the customer service chat is topnotch.

Using app

13 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Aug. 12, 2022

Its a nice loaded app with many features, I still need to learn more and dive deeper into the features, but support is fast and very helpful

Using app

11 months

Total reviews

12

Average rating

4.7

5 / 5 Share

July 25, 2022

Great app, super quick tech support when needed. Tracking app has cut down on customer emails based on shipping ETA's considerably!

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 6, 2022

Support was made easy and quick when it came to my request. I love the UI of the app because it is easy to navigate and the ability to have your own custom branded tracking page is a 10/10 for me!

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 23, 2022

Very good app even on the free plan and awesome support! My customers are now always informed about the status of their orders!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2022

Great app for my customers. Saves me so much time in providing shipping answers about tracking and location.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2022

The app is great and brings a lot of value to my store. Makes it easier for my customers to track their packages.

Using app

2 months

Total reviews

17

Average rating

3.6

5 / 5 Share

June 18, 2022

I actually really like aftership to help my customers with tracking notifications and to help me see how shipping is going. The reports are on point.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2022

This app integrated smoothly into my store and is extremely easy to use and update. It has also helped with automating the shipping and return process. Highly recommend!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2022

I just started, and the customer service team was great, he answered my question really quick. I will come back with better feedback after I used for some time. The setup was easy,

Using app

14 minutes

Total reviews

17

Average rating

4.8

5 / 5 Share

June 2, 2022

We are just starting with AfterShip but the customer service has been fantastic and the app is very flexible.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Very good app! Easy to install and great customer service. It's gonna save us a lot of time. Recommended.

Store

Mazino

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2022

If you don't download this app, then your stupid. Your customers use AfterShip on their phones anyway, so it is an obscure choice to download AfterShip to your store too.

Using app

4 months

Total reviews

27

Average rating

4.9

5 / 5 Share

May 26, 2022

Très bon rapport qualité prix, des fonctionnalités très utiles pour mettre en place un système de suivi digne de ce nom.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2022

Got an issue of tracking some tracking numbers and got a nice help to know where it was coming from, Thanks a lot to Rahul for the patience and the help It's a long time I was using this app, still perfect for all our needs

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 26, 2022

Still setting up but support has been extremely responsive. The carrier integrations and overall functionality look great.

Using app

6 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 1, 2025

Sehr zufrieden seit Jahren und helfen immer bei Fragen sofort und kompetent! Sehr weiterzuempfehlen. Heute mit Asmita am Chat und alles gemacht, vielen lieben Dank!!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 24, 2022

Such a great app and wonderful service! Every time without fail. I highly recommend EVERYONE uses this app if you are shipping products!

Using app

7 days

Total reviews

3

Average rating

5.0