All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2022

Best product for handling tracking we could find hands down. We've tried several different ones and nothng else can compare, integrates well with Gorgias and we get a complete solution.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 8, 2022

Great support team they helped me a lot with setting up my shopify store shipping emails as well as cart SMS.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Very quick and helpful service, gave me what I needed in a timely manner without dragging things on.

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 26, 2022

After initial setup - which can be a little confusing - this app gives us the analytics we need to drive our customer experience forward.

Using app

7 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 20, 2022

de beste app voor het fullfilment van je orders. wij gebruiken deze al jaren. nu is het nog eenvoudiger nu we zijn overgeschakeld op shopify

Store

E-shock

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 16, 2022

AfterShip is a Great App. Amazing Experience, Very Very Quick response & Reliable Customer Services, Thanks

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 14, 2022

Their customer service is amazing! They walked me through the whole set up. It is a pleasure to work with AfterShip.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2022

This is beyond expectations (interfaced with our shopify store). Though i'd have to post api data into AfterShip, realized it's all native and you don't have to do anything... Great. Had to deal with the customer support for a technical talk regarding store imports: AMAZING AND FAST RESPONSE.

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates. Thanks 😁 AfterShip Team

5 / 5 Share

Aug. 17, 2022

amazing tracking app. Builds trust and works well and even when it has a hiccup, the customer service chat is topnotch.

Using app

13 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Aug. 12, 2022

Its a nice loaded app with many features, I still need to learn more and dive deeper into the features, but support is fast and very helpful

Using app

11 months

Total reviews

11

Average rating

4.6

5 / 5 Share

July 25, 2022

Great app, super quick tech support when needed. Tracking app has cut down on customer emails based on shipping ETA's considerably!

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

July 6, 2022

Support was made easy and quick when it came to my request. I love the UI of the app because it is easy to navigate and the ability to have your own custom branded tracking page is a 10/10 for me!

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 23, 2022

Very good app even on the free plan and awesome support! My customers are now always informed about the status of their orders!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2022

Great app for my customers. Saves me so much time in providing shipping answers about tracking and location.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2022

The app is great and brings a lot of value to my store. Makes it easier for my customers to track their packages.

Using app

2 months

Total reviews

17

Average rating

3.6

5 / 5 Share

June 18, 2022

I actually really like aftership to help my customers with tracking notifications and to help me see how shipping is going. The reports are on point.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2022

This app integrated smoothly into my store and is extremely easy to use and update. It has also helped with automating the shipping and return process. Highly recommend!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2022

I just started, and the customer service team was great, he answered my question really quick. I will come back with better feedback after I used for some time. The setup was easy,

Using app

14 minutes

Total reviews

17

Average rating

4.8

5 / 5 Share

June 2, 2022

Must have for any Shopify store. Tracking packages at large like an operations hub. I've been using this for almost 10 years.

Using app

About 7 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 2, 2022

We are just starting with AfterShip but the customer service has been fantastic and the app is very flexible.

Using app

4 days

Total reviews

1

Average rating

5.0