All reviews

Rating Breakdown

  • 5
    82% (1,001 ratings)
  • 4
    7% (88 ratings)
  • 3
    2% (19 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 94% (1,150)
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5 / 5 Share

May 18, 2022

So far so good with Aftership. It's very easy to install and get setup and automates pretty much all of the after shipping communication, making sure the customer is always up to date on the status of their package. It also allows you to have an order tracking page with further lets the customer have piece of mind on the status of their order. Nothing bad to say here, I recommend it.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2022

Pretty straightforward and easy to use - we use it so our customers can track their shipments and not have to waste their time or ours going back and forth with email. Support is quick and responsive. Been using it for a while now and so far so good!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2022

Great customer service, very fast and responsive to customers wants and concerns. Adding this feature to your store will help customers trust you and buy again.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2022

Very user friendly for both Shopify store and customers. Customer service does a great job and is quick to help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

May 6, 2022

Ruhika was very helpful on the chat app and solved all questions I had quickly and efficiently- would recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2022

Simple to use app, free plan is reasonably generous, and the cost scale from there is great. Customer service (in particular Rahul) is great. Recommend!

Using app

17 days

Total reviews

6

Average rating

4.3

5 / 5 Share

April 27, 2022

The CS helping solve the problem smooth and good. It can let me know more clearly the Order deliver to customer status.

Store

S-CELL

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

Ich habe heute AfterShip Order Truck eingestellt und es als nicht IT-ler sogar hinbekommen. Einige Sachen sind mir noch unklar da würde ich mir Tutorials wünschen - aber alles kann man ja nicht haben... Derzeit super zufrieden 5+

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2022

So far using this app its been great and support is awesome. I also love the mobile app that keeps me up to date on my customers shipments

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

April 23, 2022

Using this app to make my clients' experience the best! Customer support is excellent, got all features needed!

Store

Milla

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 24, 2023

Aftership is a great app and their support team is ready to jump on a zoom call to help with whatever you need. 5 stars. Debashish Banerjee was very helpful!

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

April 21, 2022

Le support client est en or. Ils m'ont aidé à régler un problème causé par Gmail. Le personnel est vraiment sympathique et patient.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

Should have installed this earlier. Straightforward easy to use. The team explained it well. You can search for order number/customer name when presented with a tracking number that has issue which shopify is unable to search/index. Display recent tracking status in a list. Customers are updated from time to time via email. Gets to upsell via email. You can also edit the interface. Cool

Using app

30 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

April 8, 2022

Great products and even better customer support. Our customers are always kept up to date with their deliveries.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2022

Samad is super helpful. We got response even at 1am. He quickly spotted the issue and resolve the problem for us! Thank you

Using app

About 1 year

Total reviews

23

Average rating

5.0

5 / 5 Share

March 17, 2022

Great customer service, they are always available and eager to assist. The app itself is very useful for customers and can be customized in many different ways.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

Great app and really good support. Aftership manages all your shipping in one platform. The tracking page looks great and is highly customizable

Using app

About 2 months

Total reviews

16

Average rating

4.6

5 / 5 Share

March 15, 2022

fast customer support service and great integrate with my shopify plus store. Hopefully, it will become better

Using app

About 3 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

March 14, 2022

Great app and even better customer service! I was given a step by step of how to set up the app and how to maximize its value to our business.

Using app

4 days

Total reviews

4

Average rating

5.0