All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
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5 / 5 Share

June 2, 2022

Very good app! Easy to install and great customer service. It's gonna save us a lot of time. Recommended.

Store

Mazino

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2022

If you don't download this app, then your stupid. Your customers use AfterShip on their phones anyway, so it is an obscure choice to download AfterShip to your store too.

Using app

4 months

Total reviews

27

Average rating

4.9

5 / 5 Share

May 26, 2022

Très bon rapport qualité prix, des fonctionnalités très utiles pour mettre en place un système de suivi digne de ce nom.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2022

Got an issue of tracking some tracking numbers and got a nice help to know where it was coming from, Thanks a lot to Rahul for the patience and the help It's a long time I was using this app, still perfect for all our needs

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 26, 2022

Still setting up but support has been extremely responsive. The carrier integrations and overall functionality look great.

Using app

6 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 1, 2025

Sehr zufrieden seit Jahren und helfen immer bei Fragen sofort und kompetent! Sehr weiterzuempfehlen. Heute mit Asmita am Chat und alles gemacht, vielen lieben Dank!!

Using app

Over 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 24, 2022

Such a great app and wonderful service! Every time without fail. I highly recommend EVERYONE uses this app if you are shipping products!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2022

This app is in early stages for us but was easy to configure, and on initial experience seems good. Good support too via chat so happy so far.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2022

So far so good with Aftership. It's very easy to install and get setup and automates pretty much all of the after shipping communication, making sure the customer is always up to date on the status of their package. It also allows you to have an order tracking page with further lets the customer have piece of mind on the status of their order. Nothing bad to say here, I recommend it.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2022

Pretty straightforward and easy to use - we use it so our customers can track their shipments and not have to waste their time or ours going back and forth with email. Support is quick and responsive. Been using it for a while now and so far so good!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2022

Great customer service, very fast and responsive to customers wants and concerns. Adding this feature to your store will help customers trust you and buy again.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2022

Very user friendly for both Shopify store and customers. Customer service does a great job and is quick to help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

May 6, 2022

Ruhika was very helpful on the chat app and solved all questions I had quickly and efficiently- would recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2022

Simple to use app, free plan is reasonably generous, and the cost scale from there is great. Customer service (in particular Rahul) is great. Recommend!

Using app

17 days

Total reviews

6

Average rating

4.3

5 / 5 Share

April 27, 2022

The CS helping solve the problem smooth and good. It can let me know more clearly the Order deliver to customer status.

Store

S-CELL

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

Ich habe heute AfterShip Order Truck eingestellt und es als nicht IT-ler sogar hinbekommen. Einige Sachen sind mir noch unklar da würde ich mir Tutorials wünschen - aber alles kann man ja nicht haben... Derzeit super zufrieden 5+

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2022

So far using this app its been great and support is awesome. I also love the mobile app that keeps me up to date on my customers shipments

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

April 23, 2022

Using this app to make my clients' experience the best! Customer support is excellent, got all features needed!

Store

Milla

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 24, 2023

Aftership is a great app and their support team is ready to jump on a zoom call to help with whatever you need. 5 stars. Debashish Banerjee was very helpful!

Using app

Almost 2 years

Total reviews

5

Average rating

4.2