All reviews

Rating Breakdown

  • 5
    82% (1,001 ratings)
  • 4
    7% (88 ratings)
  • 3
    2% (19 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 94% (1,150)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 29, 2021

Support is top notch & my customers love being informed of where their package is without having to look anything up.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Amazing app, exactly what we were looking for a long time. Really appreciate their instant customer support. Easy to use and definitely recommended.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

The application is very simple to use, but the comparison card for viewing reviews on the mobile phone

Store

Aisiml

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Excellent app and customer support, fast and easy to use. Recommended for store owners who want to improve customer satisfaction.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Varun from the help desk helped me with the installation and explain the process Excellent service Thanks

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

The support is great and the app is easy to use. Makes tracking orders for customers easier and makes my life as a developer easier.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

I love their customer service very much!!!!!!!!! thank you so much for all the help. I will share with my friends.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

This is really handy app to have with you. We have been using this for a while now and it's ticking all the boxes for us. On the bonus side is the active customer service team, really helpful. We haven't explored the full potential of this app yet, but already it's fulfilling our requirements. Thank you!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 1, 2023

Thanks Ankit for the help! He explained everything that we were wondering. I've been confused about the tracking URL for a long time. It was very helpful, as always!!

Using app

Over 2 years

Total reviews

17

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

So far the app is working great and the customer support helped me alot today. Appreciate that! Will definitely reach out again! Special shoutout to Ankush & Neha for helping me every time I face a problem. This app truly changed our aftership experience.

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Just starting to use the app, but it is very robust and has great documentation. Looking forward to managing all our order updates through the app.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

I have been using this great app for many many years now (since they had even fewer features). Now they have grown and become a very reliable and stable app that does everything you need in regards to tracking and keeping your customers up to date. Their integrations with 3rd party tools like Klaviyo makes the life even easier for our customers. The guys behind are doing a great job - and lately, the support has even improved - that's why after +5/6 years of using it I now finally feel they really worth +5 stars.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Great customer service. We use this across many of our brands and are thrilled with the added functionality and customer service the team provides.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

I chatted with Harshvardhan in AS support today needing assistance with the review option in the tracking page. He was extremely helpful, quick to determine my needs and provide the guidance necessary to resolve my issue.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

The customer service is fantastic, extremely helpful. Thankyou very much. I thoroughly recommend AfterShip to anyone for their tracking service.

Using app

16 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 5, 2021

Thanks Ankush for your great assistance, I would like to greet Automizely about this high grade customer care with and the fast response to the tickets to solve successfully. Cheers

Using app

About 5 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

harshva was very helpful. had some issue setting up store. we got on a screen sharing and he helped me resolve the issue on the spot. thank you!

Using app

17 days

Total reviews

13

Average rating

4.4

5 / 5 Share

Dec. 2, 2021

This app is definitely helpful to create a better experience for my customers and keep them in the loop on what is going on with their orders.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Great app! Works seamlessly and was easy to integrate into my store. Would recommend for anyone else who wants an easy tracking app.

Using app

9 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

SUPPORT IS RESPONSIVE IF YOU HAVE ISSUES!! WORKS GOOD SO FAR. I HAVE TRIED A FEW OTHER PLATFORMS SO THIS SEEMS TO BE BEST

Using app

1 day

Total reviews

2

Average rating

5.0