All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2021

This is great app with lots of flexibility. Can handle multiple stores, CSV imports, marketplaces and more.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

best app ever !! customer services reply so fast .. made my work easier and easy to use .. thank you so much !

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Downloaded and paid for the plan the same day, easy to customize and they removed the aftership branding in seconds.

Store

WOLFpak

Using app

38 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

This app is the perfect choice for small and big business owners, they have great customer services, a professional platform, and great free features that are worth a lot of money on other websites.

Store

IRHAZ

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

awesome service thank you for all the help in fixing all the errors I needed. I appreciate it. Quick and easy

Using app

9 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

great product and customer service was very responsive. still on trial right now but pretty happy about it overall

Using app

18 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Animesh and Aditya in support answered all my questions excellently and resolved all the issues I have in a very timely manner. Highly impressed! Can't recommend the functionality, product and support enough!

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

i really like using after ship its easy to use and all the features are useful and user friendly. customer service is great if you need assistance

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

I started using the app several weeks ago using the free plan. So far i'm very happy with it and the support team was spot on.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2023

Ankit- was very helpful and the issue was resolved in a timely matter. It's great to have this type of support.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

So far so good. Fast support response. Still testing features at this stage, but what is included looks promising.

Using app

15 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I used this app to allow customer track their orders. The APP provides nice features and is easy to use.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I used this app's free version to track customer order shipping. Hands down one of the best track shipping app and amazing customer support who are always ready to help you with any questions you have. Highly recommended for new businesses and startups.

Store

Pluffyy

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We are pleased to know that we were able to meet your expectations. I can see that you are also happy with the customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team AfterShip

5 / 5 Share

Oct. 24, 2021

Excellent app and great customer service. It is very useful and easy to use. Thank you for creating such a great app.

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...

Using app

About 1 hour

Total reviews

6

Average rating

4.5

5 / 5 Share

Oct. 22, 2021

using the aftership app to track my orders and add to my site is amazing the support i got online chat was quick and easy to remove branding .. thank you

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

J'avais besoin d'obtenir les fichiers import que Aftership extrait de Shopify, étant donné que cela se fait automatiquement ils n'ont pas pu me le fournir. Le service client a tout fait pour m'aider au mieux.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Awesome!!!!!!!!!!!!!! Love these reps!!!! Very helpful and they're extremely fast! They're the main reason why I still have the app!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

These guys are the best, always there to help, literally instant assistance. I couldn't be happier with the support I have received. Super easy system to use and install and probably one of the best customer service teams I have experienced across all of my Shopify apps. 1000 STARS!! Keep up the superior work. For anyone on the fence with adding this app, I would have to say do it. It looks sleek on the website and they're always so helpful. Thanks guys!

Using app

About 17 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Shubham was my online agent who was excellent and very helpful. A pleasure to deal with. I would recommend aftership.

Using app

8 minutes

Total reviews

2

Average rating

5.0