All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2021

This is a wonderful app. Im using this app to help my customers track their shipping. Easy set up and automatically tracks for me.

Using app

Over 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 14, 2021

I think I have found the best tracking management app, AfterShip help me save a lot of hassle by providing the best tracking experience to my customers

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 13, 2021

I am newly using this app, jump from 17Track and Parcel Panel. Aftership is cheaper and providing more tracking over cost. I rate 5 for their support, as fast and straight forward. I was requesting to embed their tracking session into my theme using their widget feature. But this does not come with their product recommendation session. I think Aftership can be improved with their widget addon with product recommendation feature in near future. It will helps a lot.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

This app has great functionality for shipment / shopment satisfaction )) I am grateful that it has a free plan available for a growing business. Easy step-by-step instructions, user-friendly interface! Great job! Happy to have it!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

We have been using the app for a while and we couldn't be happier! Costumer support is awesome! Tool is super efficient and easy to use.

Store

Atarty

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Amazing Customer service! They helped me with the installation process from scratch all the way to setting custom domains and resolved all my issues promptly. Very grateful, def one of the best shipping apps out there. Shoutout to Anmol for helping out!!

Store

Partify

Using app

About 1 year

Total reviews

13

Average rating

4.4

Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your opinion has been noted. We are dedicated to always giving the best service to you, our valued user. I would like to inform you that after the account is deleted, all of the data was also erased, and since this process is irrevocable, we thought it would be best if the user did it themselves. As we had received multiple requests from your end to remove the account, we were able to do so. To help you and address any issues you might have with AfterShip, our support team is available around-the-clock. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip

5 / 5 Share

Oct. 12, 2021

Great, the tracking page is nice, it is helpful for my shopify store. and the funciton is strong. Good job.

Using app

3 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 12, 2021

I have been using this app for some years now and it keeps getting better and better. Keep up the good work!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2021

the service is very quick. installed the app fluently and try to use it in my store. Highly recommend it

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2021

Quick and accurate responses. They stay online with you to make sure everything has been addressed. Greatly appreciated.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Nice support team. Very responsive always be online. Just talk to them and the instruction is very detailed. Will love to use this

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

This app is very powerful and I like it very much. The customer service responds quickly, and any problems can be resolved at any time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

Fast and responsive customer service. Very helpful. They helped me resolve my issue in a matter of minutes and answer my other questions as well.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Very good support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Aftership offers the optimizations that allow us to provide a great customer experience. Customer Support is always available and proactive!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Great app! Customer service is amazing. They were very helpful in assisting with setting up and any questions I have.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2024

Rajat/Shreyasi was very helpful to adding our other stores. All is good now. Thank you for the assistance.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 23, 2021

I am in the process of building out my new store and have tested several different apps for integrations across various categories and the Aftership & Returns Center apps integration and setup have been very smooth. Plus great configuration options and the built in chat support is fantastic. Looking forward to a great store launch.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

This is a great app for providing customers access to info on the status of their shipment. Great support from their team too when needed (which is rarely).

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Seems like the perfect solution to making sure my customers are happy and notified. This takes the guess work out of some things.

Using app

8 minutes

Total reviews

3

Average rating

5.0