AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,240
chart
#613
All reviews
Sept. 21, 2021
The app is quite simple to use. The customer service department is outstanding. My only concern is that you cannot remove the "view on app" button from the mobile view of the tracking page, which I find distracting, but so far no customers have complained! Thank you very much.
Sept. 20, 2021
Great customer service. I have tried a couple of tracking apps in shopify. This one is the easiest to use.
Sept. 30, 2021
Useful app to keep my customers updated on the status of their packages from the warehouse to their door step!
Oct. 1, 2021
I am still trying out this app but so far it's working very well. Customers are receiving notices and I am receiving updates about my shipments. Customer support has been very good.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip
Sept. 14, 2021
Great service if you find yourself need it. Spoke to customer support through chat and they helped point me in the right direction and fix the problem in about 5 minutes.
Sept. 13, 2021
thank you for helping me remove the logo you've even very helpful and fast to resolve the problem. thanks!
Sept. 12, 2021
Very happy with this app. Good for small businesses. Offer a free subscription too, with a quota of 50 shipments per month.
Sept. 11, 2021
New user of the app and setting up my first tracking page. The interface is easy to use and the support chat is very responsive and helpful! I will definitely keep tuning my tracking page using this app.
Sept. 10, 2021
Easy to use, fast and knowledgeable customer support. They were able to help me out when I needed it. Thank you!!
Sept. 10, 2021
Shubham was an amazing help in preparing Aftership to work for my business. He was patient, attentive, and extremely efficient. At the end of the session, I was able to build out a valuable automated workflow. Shubham was instrumental in making this happen.
Sept. 8, 2021
Helpful application and available support! I had a problem with tracking my orders, and now everything happens automatically!
Sept. 4, 2021
Great app. Easy to use. Support very helpful as well when I needed some answers they were quick to help.
Sept. 1, 2021
Prompt customer support and they respond quickly to inquiries. The tracking page looks great and is customizable.
Aug. 28, 2021
Great app. all features I have used so far are very helpful. I love it. customer support staff is very attentive and helpful.
Aug. 25, 2021
Very good so far. This app is a great way to get more clients and get them to trust your website. Thanks.
Aug. 25, 2021
Fantastic app, great customer service. The ability of customer being able to track their orders on our website is fabulous.
Aug. 24, 2021
Really happy with this app, quick and friendly support and an easy to navigate interface. It's let us create a uniquely branded courier updates page, plus lets us track which shipments are running late.
Aug. 23, 2021
Shubham was great and very fast in resolving my issue!!! I highly recommend him and the service. Thank you again, Shubham!!
Aug. 26, 2021
If you want a great app and customer service, then this is the app to get. I was running out of trial time due to office work, so I asked if I could have an extra couple of days, and the company gave me more than I had asked. Now that is going above and beyond customer service, it's called BEING NICE and I wish we all can do this. The app is running great!!
Aug. 20, 2021
I use AfterShip so my customers can easily track their packages. It was easy to integrate, and customer service is very fast and effective. Shubham was very knowledgeable and fast.