All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2021

The app is quite simple to use. The customer service department is outstanding. My only concern is that you cannot remove the "view on app" button from the mobile view of the tracking page, which I find distracting, but so far no customers have complained! Thank you very much.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Great customer service. I have tried a couple of tracking apps in shopify. This one is the easiest to use.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Useful app to keep my customers updated on the status of their packages from the warehouse to their door step!

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

I am still trying out this app but so far it's working very well. Customers are receiving notices and I am receiving updates about my shipments. Customer support has been very good.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip

5 / 5 Share

Sept. 14, 2021

Great service if you find yourself need it. Spoke to customer support through chat and they helped point me in the right direction and fix the problem in about 5 minutes.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

thank you for helping me remove the logo you've even very helpful and fast to resolve the problem. thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2021

Very happy with this app. Good for small businesses. Offer a free subscription too, with a quota of 50 shipments per month.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

New user of the app and setting up my first tracking page. The interface is easy to use and the support chat is very responsive and helpful! I will definitely keep tuning my tracking page using this app.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Easy to use, fast and knowledgeable customer support. They were able to help me out when I needed it. Thank you!!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Shubham was an amazing help in preparing Aftership to work for my business. He was patient, attentive, and extremely efficient. At the end of the session, I was able to build out a valuable automated workflow. Shubham was instrumental in making this happen.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Helpful application and available support! I had a problem with tracking my orders, and now everything happens automatically!

Using app

4 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Sept. 4, 2021

Great app. Easy to use. Support very helpful as well when I needed some answers they were quick to help.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Prompt customer support and they respond quickly to inquiries. The tracking page looks great and is customizable.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2021

Great app. all features I have used so far are very helpful. I love it. customer support staff is very attentive and helpful.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Very good so far. This app is a great way to get more clients and get them to trust your website. Thanks.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Fantastic app, great customer service. The ability of customer being able to track their orders on our website is fabulous.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Really happy with this app, quick and friendly support and an easy to navigate interface. It's let us create a uniquely branded courier updates page, plus lets us track which shipments are running late.

Using app

9 days

Total reviews

12

Average rating

4.5

5 / 5 Share

Aug. 23, 2021

Shubham was great and very fast in resolving my issue!!! I highly recommend him and the service. Thank you again, Shubham!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

If you want a great app and customer service, then this is the app to get. I was running out of trial time due to office work, so I asked if I could have an extra couple of days, and the company gave me more than I had asked. Now that is going above and beyond customer service, it's called BEING NICE and I wish we all can do this. The app is running great!!

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

I use AfterShip so my customers can easily track their packages. It was easy to integrate, and customer service is very fast and effective. Shubham was very knowledgeable and fast.

Using app

Over 1 year

Total reviews

6

Average rating

5.0