AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,256
chart
#789
All reviews
Review RSS Feed
Oct. 9, 2021
Quick and accurate responses. They stay online with you to make sure everything has been addressed. Greatly appreciated.
Oct. 6, 2021
Nice support team. Very responsive always be online. Just talk to them and the instruction is very detailed. Will love to use this
Oct. 5, 2021
This app is very powerful and I like it very much. The customer service responds quickly, and any problems can be resolved at any time.
Oct. 3, 2021
Fast and responsive customer service. Very helpful. They helped me resolve my issue in a matter of minutes and answer my other questions as well.
Sept. 29, 2021
Aftership offers the optimizations that allow us to provide a great customer experience. Customer Support is always available and proactive!
Sept. 29, 2021
Great app! Customer service is amazing. They were very helpful in assisting with setting up and any questions I have.
June 23, 2024
Rajat/Shreyasi was very helpful to adding our other stores. All is good now. Thank you for the assistance.
Sept. 23, 2021
I am in the process of building out my new store and have tested several different apps for integrations across various categories and the Aftership & Returns Center apps integration and setup have been very smooth. Plus great configuration options and the built in chat support is fantastic. Looking forward to a great store launch.
Sept. 23, 2021
This is a great app for providing customers access to info on the status of their shipment. Great support from their team too when needed (which is rarely).
Sept. 23, 2021
Seems like the perfect solution to making sure my customers are happy and notified. This takes the guess work out of some things.
Sept. 21, 2021
The app is quite simple to use. The customer service department is outstanding. My only concern is that you cannot remove the "view on app" button from the mobile view of the tracking page, which I find distracting, but so far no customers have complained! Thank you very much.
Sept. 20, 2021
Great customer service. I have tried a couple of tracking apps in shopify. This one is the easiest to use.
Sept. 30, 2021
Useful app to keep my customers updated on the status of their packages from the warehouse to their door step!
Oct. 1, 2021
I am still trying out this app but so far it's working very well. Customers are receiving notices and I am receiving updates about my shipments. Customer support has been very good.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip
Sept. 14, 2021
Great service if you find yourself need it. Spoke to customer support through chat and they helped point me in the right direction and fix the problem in about 5 minutes.
Sept. 13, 2021
thank you for helping me remove the logo you've even very helpful and fast to resolve the problem. thanks!
Sept. 12, 2021
Very happy with this app. Good for small businesses. Offer a free subscription too, with a quota of 50 shipments per month.
Sept. 12, 2021
Great application! Frees from persistent delivery responses. easy to instal and use. Fully integrates with orders and no additional actions are needed
Sept. 11, 2021
New user of the app and setting up my first tracking page. The interface is easy to use and the support chat is very responsive and helpful! I will definitely keep tuning my tracking page using this app.