AfterShip Order Tracking

Nov. 5, 2021

I haven't utilized the app yet, but customer service is fast and reliable. I would recommend using the chat box. Update*** I have used the app, and it is very reliable. I would recommend using for your shipping communication services.

Feb. 6, 2024

Nitin has been particularly helpful with answering my questions, timely and friendly service. Afterships new Okendo integration, allowing us to use a "delivered" trigger for our Product Review and therefore Post Purchase emails is great. Customers will love this communication being timely rather than receiving a blanket delay.

July 21, 2021

Support is immediate and helpful, messages take dressing up, but good full control. now i need to get to 100 chars

July 18, 2021

I'm just now getting mine setup as my store is not yet LIVE, so my rating is solely based on the customer service. Very patient, professional, and prompt. I look forward to using the app for my site.Thank you.

July 16, 2021

Very useful and helpful customer support! Concise too! Thanks! I was able to link Klaviyo and make branding edits.

July 15, 2021

Began using this app recently. The customer support is great, always there to walk you through and guide you. So far so good!

July 14, 2021

Does everything it promises and more. Very competitive pricing. Would recommend this solution as the best on the market. VERY helpful support team.

July 12, 2021

This app is great! Their support was super friendly and helped me resolve my errors quickly and efficiently.

July 11, 2021

Only started, so far so good, quick response from friendly customer service helping with setting up & solving our problems.

July 10, 2021

Great customer service and I really like the email/SMS notifications. I will be upgrading once sales pick up a little.

July 10, 2021

love their service. Especially their team is very active and happy to help. I Will surely recommend it to everyone..

July 9, 2021

so far so good! great app, good customer service! now I think how could we live without this app.......

July 9, 2021

Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.

July 7, 2021

Customer service is very reliable and will help you with any problems. I contacted them and they were able to reply and solve my problem in under 10 minutes.

July 7, 2021

Awesome app with pro-active support. Never had any problem getting things set up and questions answered.

July 7, 2021

Excellent and prompt service, my problem resolved in minutes. Thank you AfterShip. Good to work with

July 7, 2021

I use aftership for other stores I have. My experience is good with it and I will continue using it.

July 6, 2021

Does exactly what I need it to so, made my page looking more professional and convenient for our customers and Customer Support is very helpful

July 4, 2021

Very responsive customer service. app had stop for awhile, i didn't know cos it need update. Trying out the updated version now, good app

July 1, 2021

I changed over from using starshipit, to a combination of READY TO SHIP, and Aftership to hande my shipping integrations with Australia Post eParcel and the notifications to my customers once an order has been shipped. Once installing Aftership, over several hours I dealt with Amish from their customer support, who helped me completely integrated and highly customise Aftership within my shopify store. Every single issue I was faced with, Amish quickly sorted it out for me. I am very very happy with this APP, and it is cheaper than Starshipit! Thank you!