All reviews

Rating Breakdown

  • 5
    82% (1,031 ratings)
  • 4
    7% (92 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 95% (1,190)
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5 / 5 Share

July 28, 2021

Easy to navigate, great features and user-friendly app. Customer support are always available to help.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2021

Really useful app for tracking shipments. I didn't think I needed something like this, but it's very useful to see everything in one place.

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 27, 2021

Customization on the tracking page wasn't updating. Shubham helped manually update the font. Thanks!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Aftership is a great app, it helps provide your customers will tracking updates from your parcels, you can customise it easily to your liking and very good priced :) been using them for almost a year now! never a problem great app! 10/10

Using app

Almost 5 years

Total reviews

16

Average rating

5.0

5 / 5 Share

July 25, 2021

This App is a very good APP for customers to tracking their orders. They also provide fast and excellent customer service.

Using app

17 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 5, 2021

I haven't utilized the app yet, but customer service is fast and reliable. I would recommend using the chat box. Update*** I have used the app, and it is very reliable. I would recommend using for your shipping communication services.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 6, 2024

Nitin has been particularly helpful with answering my questions, timely and friendly service. Afterships new Okendo integration, allowing us to use a "delivered" trigger for our Product Review and therefore Post Purchase emails is great. Customers will love this communication being timely rather than receiving a blanket delay.

Using app

Over 3 years

Total reviews

19

Average rating

5.0

5 / 5 Share

July 21, 2021

Support is immediate and helpful, messages take dressing up, but good full control. now i need to get to 100 chars

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2021

I'm just now getting mine setup as my store is not yet LIVE, so my rating is solely based on the customer service. Very patient, professional, and prompt. I look forward to using the app for my site.Thank you.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2021

Very useful and helpful customer support! Concise too! Thanks! I was able to link Klaviyo and make branding edits.

Using app

7 months

Total reviews

29

Average rating

5.0

5 / 5 Share

July 15, 2021

Began using this app recently. The customer support is great, always there to walk you through and guide you. So far so good!

Using app

Over 4 years

Total reviews

7

Average rating

4.7

5 / 5 Share

July 14, 2021

Does everything it promises and more. Very competitive pricing. Would recommend this solution as the best on the market. VERY helpful support team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

This app is great! Their support was super friendly and helped me resolve my errors quickly and efficiently.

Using app

About 15 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

July 11, 2021

Only started, so far so good, quick response from friendly customer service helping with setting up & solving our problems.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2021

Great customer service and I really like the email/SMS notifications. I will be upgrading once sales pick up a little.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2021

love their service. Especially their team is very active and happy to help. I Will surely recommend it to everyone..

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2021

so far so good! great app, good customer service! now I think how could we live without this app.......

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2021

Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2021

Customer service is very reliable and will help you with any problems. I contacted them and they were able to reply and solve my problem in under 10 minutes.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2021

Awesome app with pro-active support. Never had any problem getting things set up and questions answered.

Using app

6 days

Total reviews

8

Average rating

4.5