All reviews

Rating Breakdown

  • 5
    82% (1,001 ratings)
  • 4
    7% (88 ratings)
  • 3
    2% (19 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 94% (1,150)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 30, 2021

i use this app to manage out business tracking orders over multiple carriers in one place. Varun assisted me on live chat with resolving why i had open orders errors of not being imported and did a fantastic job communicating and resolving my query in a timely manner.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 28, 2021

This app is so useful for my customers to keep track of their purchases, which is vital, because who wants to purchase an item and not be able to track it? My customers are always excited to see where their package is and when it will arrive. The bonus to this app is the customer service. They were quick to reply and help with a question I had AND walked me through everything I needed to do on my end. A great app and company! 10

Using app

About 1 year

Total reviews

15

Average rating

4.0

5 / 5 Share

June 27, 2021

Super application avec un support vraiment très très rapide et agréable. Je recommande fortement!!!!

Store

VOXOR

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2021

Support has been super helpful! Easy to navigate and easy to use. Getting everything setup was a breeze. Customer have an easy time using this.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

June 21, 2021

The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.

Using app

7 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 20, 2021

We just started using this app yesterday. The support is very helpful. They assisted us setting everything up. I would give 5 stars to the customer service. However, the app is not having too many the options for customization for the page design. This is something I would recommend the tech team to get improved on .

Using app

Almost 3 years

Total reviews

10

Average rating

4.1

5 / 5 Share

June 20, 2021

very nice product that could help me to coach my shipping. Next , I will find and sync my use experience to you. Thanks a lot.

Store

Zen-eS

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2021

Great apps to track all your shipment at one dashboard to make sure every shipment is shipped and not delayed! Perfect Apps.

Using app

1 day

Total reviews

10

Average rating

4.5

5 / 5 Share

June 15, 2021

Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2021

Anurag was very patient with me and helped with all inquiries good work team appreciate the help! - Z

Store

revival

Using app

6 days

Total reviews

19

Average rating

5.0

5 / 5 Share

June 12, 2021

Really good customer support as a vendor. Highly recommended service and the software is top notch! It is pretty essential for my business.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

This app has been helpful to keep our returns easy for the customer and informative on our side (good selection of reasons etc) Pairs well with Shopify. Customer service is excellent which is important when you need it.

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Despite having some initial issues with this app as the wrong courier was automatically identified (e.g. DPD instead of DPD UK), after some excellent customer service from Riyaz at Aftership, the tracking is now working. This is a great service as it helps customers track their order at each stage of the process which will enable us to offer a great customer service. It's very easy to use. I would recommend this app - just make sure the correct couriers are used otherwise it won't track your orders.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 7, 2021

Replaced my current delivery tracking and notification app with Aftership. Night and day difference in the program and the deliverables to the customers. Thank you, still exploring all the great features.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2021

I highly recommend this application to anyone that looks to increase their brand image and cultivate good customer relationships!

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

June 5, 2021

Riyaz was great, very quick, and easy to work with! Customer support at its best. This app has helped my store a lot.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 3, 2021

I was setting up my store and running a little behind. Aftership increased my free trial an extra 7 days to get my store running.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Great reliable service. Received exceptional customer service from Varun. Thank you! Appreciate the help!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

May 29, 2021

I used this app to have a beautiful tracking page for my customers. I love it! Great customer service too!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 27, 2021

great service, fast response, thank you.Will recommend to friends, five stars. nice nice nice!excellent

Using app

About 1 hour

Total reviews

1

Average rating

5.0