AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,241
chart
#593
All reviews
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June 22, 2021
This App has excellent customer service, the response time was immediate with the built in chat option!
June 21, 2021
The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.
June 20, 2021
We just started using this app yesterday. The support is very helpful. They assisted us setting everything up. I would give 5 stars to the customer service. However, the app is not having too many the options for customization for the page design. This is something I would recommend the tech team to get improved on .
June 20, 2021
very nice product that could help me to coach my shipping. Next , I will find and sync my use experience to you. Thanks a lot.
June 18, 2021
Great apps to track all your shipment at one dashboard to make sure every shipment is shipped and not delayed! Perfect Apps.
June 15, 2021
Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers
June 14, 2021
Anurag was very patient with me and helped with all inquiries good work team appreciate the help! - Z
June 12, 2021
Really good customer support as a vendor. Highly recommended service and the software is top notch! It is pretty essential for my business.
June 10, 2021
This app has been helpful to keep our returns easy for the customer and informative on our side (good selection of reasons etc) Pairs well with Shopify. Customer service is excellent which is important when you need it.
Sept. 29, 2021
Despite having some initial issues with this app as the wrong courier was automatically identified (e.g. DPD instead of DPD UK), after some excellent customer service from Riyaz at Aftership, the tracking is now working. This is a great service as it helps customers track their order at each stage of the process which will enable us to offer a great customer service. It's very easy to use. I would recommend this app - just make sure the correct couriers are used otherwise it won't track your orders.
June 7, 2021
Replaced my current delivery tracking and notification app with Aftership. Night and day difference in the program and the deliverables to the customers. Thank you, still exploring all the great features.
June 6, 2021
I highly recommend this application to anyone that looks to increase their brand image and cultivate good customer relationships!
June 5, 2021
Riyaz was great, very quick, and easy to work with! Customer support at its best. This app has helped my store a lot.
June 3, 2021
I was setting up my store and running a little behind. Aftership increased my free trial an extra 7 days to get my store running.
June 2, 2021
Great reliable service. Received exceptional customer service from Varun. Thank you! Appreciate the help!
May 29, 2021
I used this app to have a beautiful tracking page for my customers. I love it! Great customer service too!
May 27, 2021
great service, fast response, thank you.Will recommend to friends, five stars. nice nice nice!excellent
May 26, 2021
Customer support is quick and super helpful. The interface is very easy to use and allows you to brand it yourself which is something I really like.
May 25, 2021
The app is easy to use and has a lot of features that help my store perform and deliver great customer service
May 25, 2021
The app integrates great with Shopify. When an order is fulfilled it automatically populates the shipment into Aftership and sends updates on tracking to the customer. The support team is great and accommodating to feedback. A great app!