All reviews

Rating Breakdown

  • 5
    82% (1,018 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2021

This is by far the best Shipping Tracking app for you and your customers. Its so easy to use and connects with Shopify seamlessly! The best part is the branded tracking page, it looks so nice you can add your logo, links, products and instagram feed and more. Highly recommend! Thanks.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 5, 2021

This is the perfect app to implement with your store with the Judge me reviews app. This way you can automate reviews and your customers can get up to date shipping notifications.

Using app

7 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 26, 2021

I had some issues and AfterShip's customer service is incredible! A gentlemen by the name of Pawan has able to immediately send me a Zoom meeting, troubleshoot/diagnose/remedy my issue. A powerful integration and a MUST for eCom DTC business owners. Thank you Pawan and AfterShip!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

I chatted with Pawan today and got the help I needed in seconds! looking forward to trying aftership out on my store.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Love this app helps me keep track of all my shipping in one place and now I have the notifications set up, I hardly get any shipping queries from my customers. Also great customer support as well very friendly and helpful.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

It helps us track customers order without a hassle. It is easy to use and the support team is very helpful.

Using app

Over 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

Feb. 2, 2025

The support of Aftership, Sadhan, is always available and provides us immediate support when we need it. Well done and keep it up !!

Using app

Almost 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Quick Prompt and accurate support. Fixed my issue quickly. I had enabled something that should not have been enable.

Using app

About 20 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Super fast response from customer support team, really helpful. Love that I can customise the tracking page and they have an official app as well.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

Quick response and very helpful staff. I recommend since I asked a lot of questions and got a useful answer !

Store

Nuoo

Using app

About 1 hour

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

I have been with aftership more than 3 years and aftership shipping notifications to my customers helped to avoid issues and extra work for customer service. It lowered unsuccessful delivery rates.

Store

WoodWe

Using app

About 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 22, 2021

Great support team provide 24 x 7 services. They offer very detail explanation on technical issues. Easy to work with!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The support was courteous and answered my questions. They also gave me advice me to solve the problem.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

Very handy tool to track all sold items.

Using app

14 days

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 8, 2017

Everything I have seen from AfterShip so far is great. My customers receive an email based on what I set up, and I no longer have questions about orders. We ship out the order, and AfterShip does the rest.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2017

Great way for customers to track their orders and it saves a ton of time for our customer service!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Using app

Over 1 year

Total reviews

25

Average rating

4.3

5 / 5 Share

Aug. 2, 2017

Thank you AfterShip. With your help, I'll never forget to treat anything important again. Thanks!

Using app

10 days

Total reviews

4

Average rating

4.8

5 / 5 Share

July 31, 2017

The best! Really easy to set up, and the pay structure is really fair. My shop, Babe Basics, is a dropship store, and it would be such a nightmare to go through tons of orders to find tracking information and then go through china post to find out where my customer's order is. Now, I can type in an order number and see exactly what's going on. Plus each time the tracking status changes, my customer can be automatically updated.

Using app

About 1 month

Total reviews

9

Average rating

4.8

5 / 5 Share

July 29, 2017

Your customers can have a great checkout experience, but if they don't have visibility on their shipment, they turn into 1-star review-spewing monsters. Aftership solves the problem. No-brainer for every Shopify install.

Store

Usbkill

Using app

10 months

Total reviews

1

Average rating

5.0