All reviews

Rating Breakdown

  • 5
    82% (1,031 ratings)
  • 4
    7% (92 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 95% (1,190)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2021

Quick response and very helpful staff. I recommend since I asked a lot of questions and got a useful answer !

Store

Nuoo

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

I have been with aftership more than 3 years and aftership shipping notifications to my customers helped to avoid issues and extra work for customer service. It lowered unsuccessful delivery rates.

Store

WoodWe

Using app

About 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 22, 2021

Great support team provide 24 x 7 services. They offer very detail explanation on technical issues. Easy to work with!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

The support was courteous and answered my questions. They also gave me advice me to solve the problem.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

Very handy tool to track all sold items.

Using app

14 days

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 8, 2017

Everything I have seen from AfterShip so far is great. My customers receive an email based on what I set up, and I no longer have questions about orders. We ship out the order, and AfterShip does the rest.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2017

Great way for customers to track their orders and it saves a ton of time for our customer service!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Using app

Over 1 year

Total reviews

25

Average rating

4.3

5 / 5 Share

Aug. 2, 2017

Thank you AfterShip. With your help, I'll never forget to treat anything important again. Thanks!

Using app

10 days

Total reviews

4

Average rating

4.8

5 / 5 Share

July 31, 2017

The best! Really easy to set up, and the pay structure is really fair. My shop, Babe Basics, is a dropship store, and it would be such a nightmare to go through tons of orders to find tracking information and then go through china post to find out where my customer's order is. Now, I can type in an order number and see exactly what's going on. Plus each time the tracking status changes, my customer can be automatically updated.

Using app

About 1 month

Total reviews

9

Average rating

4.8

5 / 5 Share

July 29, 2017

Your customers can have a great checkout experience, but if they don't have visibility on their shipment, they turn into 1-star review-spewing monsters. Aftership solves the problem. No-brainer for every Shopify install.

Store

Usbkill

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2017

Infinitely better than the built-in solution, the branded sub-domain creates customer confidence. One of the "must-haves".

Store

Lab401

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 28, 2017

We were looking for a solution that would allow us to bulk upload tracking numbers from our order platform. Aftership was just that solution. Our next step will be to update the website to our custom url, and so far we're pretty happy to be able to send tracking emails from our company email address using AfterShip's SMTP relays. Not to mention the delivery data Aftership provides to us internally is extremely useful. The panel lets you track all shipments according to the stages they are in, especially useful for missed deliveries. Great job Aftership team, and by the way the support was awesome too. 5 stars.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2017

................very useful for my store.........................

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2017

There are a lot of apps for Shopify, the good, the bad and the...well not so useful. There are only a few apps however that are indispensable and Aftership is definitely one of these indispensable ones. Glad we found it, it's making a great and powerful difference to our shop. Check it out, you won't be disappointed.

Using app

4 months

Total reviews

10

Average rating

4.5

5 / 5 Share

July 20, 2017

Works well. Happy so far, thank you.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2017

AMAZING tracking for our customers to use. Aftership somehow provides better tracking than the actual shipping companies. Fantastic app. Get it now.

Using app

13 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 6, 2017

maybe you can include all the national post offices around the globe (suzh as Qpost) based in Qatar. thanks

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2017

Great solution to tracking shipments, integrates well with shipfusion.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2017

Amazing company! Super easy to use, and great customer service. 2 thumbs up!

Store

Lastset

Using app

10 days

Total reviews

1

Average rating

5.0