AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,240
chart
#593
All reviews
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March 22, 2017
I can not thank the support team at Aftership enough for working through all the questions and the special request that I have had for both the tracking app and the new returns app. Both apps work great and provide a very clean user interface for my customers to track their orders and process returns. Keep up the great work Aftership.
March 15, 2017
One of the best features about this app is the ability for me to get instant notifications about the status of various shipments. It's a great tool- it lets me see if my customers have received their shipments and it allows me to follow up with them. I'm really glad that I have this app- the best part- it's free!
March 14, 2017
Love love using aftership. Without it we get SO many customer emails asking where their orders are. It is so worth it for the time savings of customers knowing where their orders are at all times.
Feb. 28, 2017
What an amazing program. It has helped me to track all my orders and keep up with my customers. I can't imagine using anything else!
Feb. 28, 2017
Really great app. Lets us have all courier companies on one url under our branding. Good to keep up on the status of customer orders as well. Loving it.
Feb. 27, 2017
Great app. Does exactly what is says it does and has made my life and http://icelandicstore.is business a lot easier !
Feb. 26, 2017
very good setup. works good. always good to go back and see whats going on with a package without typing in tracking number.
Feb. 23, 2017
AfterShip helps us provide greater customer service and transparency to our clientele. AfterShip makes life easier for our customers and us by providing seamless tracking features. We are able to view and track all our shipments in the one place.
Feb. 21, 2017
Our customers LOVE getting all of their shipping status updates throughout their order's progress from our store to its destination. It's one of the most frequently cited positives customers mention in reviews of our store. The pricing is very reasonable. We love Aftership as much as our customers do!
Feb. 20, 2017
AfterShip fills a necessary gap in our serving our customers. We are able to see when packages go missing or remain in-transit far too long - and then reach out to our customers to give them better updates. AfterShip helps us track packages beyond what Shopify and the order fulfillment software does. Thank you AfterShip!
Feb. 19, 2017
I have been using Aftership for a few months and finding it extremely useful to have a single branded page for customers to check on their delivery status.
Feb. 16, 2017
Awesome app. I ship over 95% of my orders internationally, and international shipping takes time. Aftership helps me stay in touch with my customers during the shipping. It also provides a platform where customers can easily track their package in English - especially helpful because my local shipping provider only offers a local language tracking page. That alone is worth the money. It will send emails or even SMS to customers letting them know when their package is out for delivery or when there has been a failed delivery attempt. I can even customise these emails to let my customers know what they can do when there has been a failed delivery attempt. I also chose to let Aftership email me when a package has been delivered. This is awesome because I can then follow up with clients to ask how they like their product. I'm actually trying to turn this into a post-purchase automation.
Feb. 15, 2017
Great product. Easy to install and seamlessly connected to our back end marketing system.
Feb. 11, 2017
Only recently signed up with Aftership for a brand new shopify store. The app has been fantastic and is so simple to setup and operate. Great job team!
Feb. 8, 2017
Had lots of feedback from our customers saying how impressed they are with the communication of delivery. Really easy to use and set up.