All reviews

Rating Breakdown

  • 5
    83% (3,972 ratings)
  • 4
    9% (444 ratings)
  • 3
    2% (99 ratings)
  • 2
    1% (38 ratings)
  • 1
    5% (215 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2023

Thank you Priyanka, for your patience in answering my questions, and for following up promptly.Thank you so much

Store

vvsos

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2023

great service, Debashish.banerjee that help me fix my issue and now everything is fine and working as it should be

Using app

Over 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 26, 2023

Amazing app and services! Very professional and completely customizable for our brand to keep it with the same look for whatever service we use. Thank you so much Rahul for all your help and for making this possible! Rahul is very kind, professional, persistent and gets things done! Thank you again!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2023

Great and patient customer service by Aseem. He took the time to go through everything to make sure that it is all clear.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

Moazzam : the app is usefull and easy to use. The SAV is friendly and very quick to answer questions. I really recommend it

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Aseem was very helpful when getting me onboarded. He also extended my free plan by 7 days more! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

App works fine, nice support service! thanks so much for answering to our needs and questions on real time!

Store

BESTIAS

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Muy buena app para mantener informados a los clientes sobre el estatus de sus pedidos, envia correos y SMS, también la atención es de lujo, tuve un problema porque en México hay varias paqueterías con el mismo formato de codigos de rastreo y lo resolvieron pronto, en particular Aseem trabajó bastante y dedicadamente para apoyarme...

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2023

I spoke with SHREYASI and she was able to answer my questions regarding an error on the slug. I hope this will be resolved now.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Debashish assisted us with getting AfterShip set up and custom branded. Really love this app, it will elevate our customer experience and streamline customer tracking questions.

Store

Neuvana

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

The app is absolutely wonderful, easy to use and very handy when operating an e-commerce business. We are able to track all of our customer's orders in one place and we can send our customers automated tracking updates in real-time which help us boost our customer experience

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2023

Je pense que la solution Tracking est interessante pour le client . IL est rassurant de savoir ou en est la commande Les 3 modules SHipping , Tracking et Return couvrent l'ensemble du besoin Je remercie SHREYASI pour sa patience et sa volonté de m'expliquer ,le moduile TRacKING quand bien même mon anglais est imparfait

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2023

Really helpful, they are fast and recommended. every must try there app and support team............................ Thank ANkit

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2023

Mr Ankit was very very helpful and solved my issue immediately. I can surely recommend him and After ship for your tracking need. They are number one for the reason. Better to trial and error, I would suggest to go for the leader on that niche.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Debashish is a great support team member that help me to see all the possibilities with the app and all the paths to solve my exceptions on the operations hand. We also have a meeting where he share his screen and show us a demo.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Great Customer service experience. They were very quick to help me sort out the problems I had encountered.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2023

Aseem was very helpful! He sent me a video call request within minutes and solved my issue right away! I will be upgrading my plan because of him! 10/10

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

Aseem is provided an excellent customer service. He went above and beyond to help me. 5 stars. Very polite and friendly.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2023

I am testing this app and I chatted with Debashish from Customer Service to understand some of the features. He took his time to explain everything to me. He was very knowledgable of AfterShip platform. I feel more confident now to use this platform. Great Job

Store

GOALZ

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2023

Thank you for the help and advice that was given by Shreyasi explaining the set up aftership..........

Using app

9 days

Total reviews

3

Average rating

5.0