All reviews

Rating Breakdown

  • 5
    83% (3,972 ratings)
  • 4
    9% (444 ratings)
  • 3
    2% (99 ratings)
  • 2
    1% (38 ratings)
  • 1
    5% (215 ratings)
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5 / 5 Share

May 12, 2023

I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 9, 2023

I'm happy to hear that you found the app to be great, with fast and helpful support, and that it was easy to use. It's always great when technology can make our lives easier and more efficient! If you need any further assistance or have any other questions, feel free to ask.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2023

Amazing Support Experience with Aftership. They have been supportive and helpful throughout the process. Big thanks to Debashish he has gone beyond my expectations to resolve our issue.

Store

VEYACHE

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2023

Very quick and professional support. Helped me out with Tracking Issues i had with my Provider. Recommending having this app in your store !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Friendly service, everything was explained to me efficiently and quickly. I got an extra 7 days for free. Great app on the store.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2023

Aseem was extremely helpful in walking me through my integration. He was patient and knowledgeable. I really appreciated his assistance. Anmol, was also extremely helpful and gave me a thorough app tutorial. He was also very patient and knowledgeable.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Shreyasi was a great help with exceptional customer service, she helped me fix some issues i was having and even got on a screen share to show me all the details because I was confused on how to use the app. Thank you!

Store

omniado

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 4, 2023

Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2023

Aseem was very helpful. I look forward to using Aftership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Debashish, Aseem, and Anmol were very thorough and kind, patient in explaining about the app and clarifying my questions. I recommend the app to all who need this great service.

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 30, 2023

Awesome app, the support team really helps you out with any question or concerns. Shoutout to Aditya!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

I have been using aftership since I opened my store the beginning of April and the app has worked great thus far. I have had numerous questions regarding being a new business and making sure I have all apps needed to run the business from beginning to end. I have had 2 customers and the communication has been great so far during this process. I advise that if you get Aftership tracking be sure to get Aftership Returns too. Easy set up just in case you need it. Thank you aftership, this has been 1 less headache to deal with.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2023

good customer service. Kumar is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

CorDx

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2023

Aftership is working well for us. This will be a game changer for our customers and reduce our customer service calls significantly

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

Very quick and fine support. Recommended. Thanks........................................................

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2023

Great customer service and great application to use Simple Set up Quick Highly recommend GreatGreatGreat

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2023

I have been using the free version of the app for a while and have been happy with it. Customer service with chat is very efficient.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 25, 2023

The customer support was prompt, effective, professional and made a quick tick of that point on my to do list.

Store

My Store

Using app

About 8 hours

5 / 5 Share

April 25, 2023

I am still in my free 7-day trial, but it seems like this app has a lot to offer! I am excited to learn more about all the features. I had trouble verifying my email, but Animesh Kumar from the Help Support team was super helpful and was able to get me up and running.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2023

Debashish Banerjee was really helpful and solve my problems quickly .................................

Using app

Over 1 year

Total reviews

4

Average rating

4.0