AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,262
chart
#763
All reviews
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Sept. 15, 2016
OK. Here's the thing. This app has saved us a lot of time and stress. It has also helped to give our customers some peace of mind which is crucial. So far we're loving this app. It is going to really come into it's own this Christmas season. *Update* Still getting good service from tis app. Since we started using it we have no customers get in touch with us asking where their packages are. Which is great because they are at ease since they know where there packages are.
Nov. 26, 2015
Great app, good looking and easy to use. Installed on Shopify and connected to autoimport tracking numbers shows to do what it promises. It allows to add to the store an element which makes it more practical and professional, with benefits both the customer and the seller that does not waste more time on the phone... I read that it would be appreciated for the translation in additional languages , I think it would be useful to provide a template to fill out , I would do it today for the Italian.
March 16, 2015
Awesome app and great help for our domestic shipments! Easy to use and integrates beautifully with major forwarders. I would give 5 stars if it would support forwarder which we use for international shipments.
March 13, 2015
Great app! The best part of this app is that it easily incorporates into your customer's order history page for fast acquisition of shipment status. That has helped reduce customer service calls and valuable time that can be used elsewhere. My only complaint is that customers will have to already know their tracking information in order to use this feature. I would love to have the ability to let customers use their email address or order # to get their tracking information. Overall, I am pretty satisfied and support is quick to respond.
Aug. 29, 2014
Well presented App - solves the problem of missing couriers from the Shopify shipping confirmation email template
Aug. 28, 2014
So far I really like this app! I did have a few issues getting it rolling but the gang at Aftership were very helpful and it now works perfectly. I would definitely recommend this app.
June 23, 2014
Integration with Shopify and couriers have done a world of good for our tracking of our shipments. Can't imagine tracking getting any better than this. Awesome app.
June 23, 2014
So far good, the process of integrating it in the checkout is a bit unclear but over all its a good app.
Dec. 10, 2013
This is exactly what we were looking for. Our customers love to track their deliveries. In fact, we just had a complaint from a customer who could not track his order. Hopefully AfterShip will avoid these complaints in the future and give as an edge in customer service.