AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,721
chart
#265
All reviews
Rating Breakdown
Review RSS Feed
Nov. 4, 2021
Just installed 10 minutes ago. Fast customer service as at now. Will keep using to see how it goes for us.
Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support being fast. We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team AfterShip
Oct. 31, 2021
its good just a bit confusing. The editing is good, the webpage link fits well with my store. I wish I can see if emails were sent.
Thanks for sharing your valuable feedback. We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team AfterShip
Oct. 27, 2021
AfterShip's platform is quite intuitive and easy to use. I highly recommend it to all e-merchants who are concerned about satisfying their customers.
Thanks for sharing your valuable feedback. Glad that you liked our app. We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at [email protected]. We would love to see your experience transform into a 5-star rating worth. Regards, Team AfterShip
Oct. 12, 2021
Just set it up. Customer/tech service on Chat was invaluable. Wanted to applaud that first. CS is vital. Good job.
Thank you for your valuable feedback. We are pleased to know that we were able to meet your expectations. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip
Oct. 11, 2021
They are very good, i had an issue with the dns and domain and they helped me quickly and i could solve!
Thanks for sharing your valuable feedback. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team AfterShip
Oct. 10, 2021
It works as intended. It was a bit confusing to get the page to work inside our store and some things aren't translated in Spanish and there's no way for us to edit them.
Using app
11 days
Total reviews
1
Average rating
4.0
Thank you for sharing your valuable feedback. I have taken your suggestion about the translation feature as feedback and forwarded it to the development team. Very soon you will notice enhanced features. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience better. Regards, Riyaz Team AfterShip
Oct. 8, 2021
Simple and efficient app, need data to prove. Hope it can be used forever. Customer support is very timely.
Thanks for sharing your valuable feedback. Glad that you liked our app and are also happy with the customer support. We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at [email protected]. We would love to see your experience transform into a 5-star rating worth. Regards, Rupam Team AfterShip
Sept. 29, 2021
It's good but a little expensive it has has good notifications. Would use it over other apps. Not too bad...
Thanks for sharing your valuable feedback. Glad that you liked our app. We are open to your suggestions. You have a variety of plans to choose from. If you still want to discuss it, we are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. We would love to see your experience transform into a 5-star rating worth. Regards, Nitish Kumar Team AfterShip
Sept. 20, 2021
very easy to use so far, it guides you on how to connect your Shopify store to here. set up was easy I hope the rest is as good.
Thank you for your review. It is our constant endeavor to delight our users. Your feedback has been noted. We would ensure that you experience the best customer support. We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team AfterShip
Sept. 17, 2021
This app is awesome at what it does, and the support team is typically helpful. There are a few features and bug fixes that would be nice but overall, a good app. They're a big company and they've got a lot of customers to keep happy.
Thank you for your valuable feedback. We are happy to know that you liked our app and found it useful. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team AfterShip
Sept. 16, 2021
It seems good but I need more time to explore it and use it. I just recently signed up and I'm still trying to figure it all out.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Sept. 15, 2021
Only setting up the app at the moment and have not had the opportunity to utilize the Application to it's full potential however, Varun was a great help. Many Thanks Alex
Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Sept. 15, 2021
i use this app to help my customers to track their products, good service and fast chat answers at any time...pick up a good plan,needs some use to get it all thanks
Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Sept. 12, 2021
This app's pricing structure is very nice for beginners, it's free till we reach certain orders. Not very intuitive to use though! I wish there was an idiot-proof tutorial for all beginners to learn how to use the app!
Thanks for sharing your valuable feedback. Really happy to know that you liked the pricing structure of the AfterShip app. We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. I understand you want tutorials for beginners in the app. I am sorry for the inconvenience; however we have registered your feedback and will definitely pass it on to our product team. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Rupam Sarma Tamuli Team AfterShip
Aug. 26, 2021
Our customers love the Aftership tracking page that we use. I would appreciate alerts when there are known errors or outages. Smaller teams cannot afford much time to investigate problems like this.
Thanks for sharing your valuable feedback. Really happy to know that your customers liked our tracking page. We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We do send email notifications for planned outages and try to keep our merchants informed however we have registered your feedback and will definitely pass it on to our product team. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Nitish Kumar Team AfterShip
Aug. 22, 2021
Great service, Fixed my issue, Gt my site up and running! Thanks aftership :) Will be definitely using you guys.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team
Aug. 14, 2021
Aftership allows us to make our tracking more branded and not look like some scammers. The best part is that you can send a real notification to the customers which are really great to build loyalty. But the downside is; it bit expensive for me. Otherwise, it's a great choice.
Thank you for sharing your valuable feedback. We have gone through the chat transcripts and sent you an email to discuss this further. Also, please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team
Aug. 4, 2021
Intuitive application and very efficient support. The possibility of customization is very pleasant.
Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Nitish Kumar Team AfterShip
July 29, 2021
This application is very intuitive and the customer service very very available. Amish was very kind and helpful. My tracking page is much more professional.
Thank you for your valuable feedback. We are pleased to know about your experience with our app and the support team. We will surely convey your kind words to "Amish". In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip
July 27, 2021
Nice design, easy to use. Accurate tracking for the customers. Just sometimes it takes a bit long to load the page.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will definitely be looked into. We are constantly striving to make your experience better with our application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Nitish Team AfterShip