All reviews

Rating Breakdown

  • 5
    83% (3,972 ratings)
  • 4
    9% (444 ratings)
  • 3
    2% (99 ratings)
  • 2
    1% (38 ratings)
  • 1
    5% (216 ratings)
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5 / 5 Share

June 15, 2022

I use this app to track customers' orders and to make it easy for my customers too. it was easy to set up and I will use the other app associated with it also, to help in other areas of my store. Manish in customer services was great too!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Just added this app to my store, had a few questions, their support team is excellent! Looking forward to using this app and the time it is going to save us, as well as having happy customers

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 12, 2022

Great App. Harsh from support was excellent at assisting. This app is a must have to make the post-purchase experience smooth. It's also great for automatically dealing with failed delivery attempts, correcting customers incorrect shipping address/contact details and delivery mishaps. A good example is the carrier delivers to the wrong person. Customer is unaware, you are unaware because all you see is delivery collected. Customer waits for 2 weeks maybe even more before contacting you and informs you that their parcel has not arrived. This is a difficult situation where the courier is at fault but now there's massive friction between you and the customer. With Aftership, you can solve this effortlessly. As soon as the package is delivered you can automatically send an email the customer to thank them and to contact you urgently if they did not receive anything.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2022

I highly rate this app. I had help from Harsh who within seconds removed the default banner from the mobile view. He also guided me in how to change the heading on the results page that will be seen by the customer from the URL which looked ugly to the store name. Thankyou so much Aftership - the integration video was also very easy to follow and less than 2 minutes long... no wonder you are a leader in Order Tracking apps!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2022

SO far this app has been amazing. It's easy and fast. I will have update later. So far the after ship team is worth the investment.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

l'application est très utile et simple à utiliser. Les personnes de l'assistance sont cool et efficaces

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

Great apps I love it really help me with my customers support to track their orders so they don't need to send me email for that

Store

Nonoula

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

I just started, and the customer service team was great, he answered my question really quick. I will come back with better feedback after I used for some time. The setup was easy,

Using app

About 4 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

June 6, 2022

Worth every cent! Shipping notifications are seamless and much more professional than doing it yourself. Would highly recommend the app.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2022

Fast and responsive customer support! even removed branding for free for me! Special thanks to Niraj!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2022

I use this app to track customers' orders and to make it easy for my customers too. it was easy to set up and I will use the other app associated with it also, to help in other areas of my store. Animesh in customer services was great too!

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

June 2, 2022

Must have for any Shopify store. Tracking packages at large like an operations hub. I've been using this for almost 10 years.

Using app

About 7 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 2, 2022

We are just starting with AfterShip but the customer service has been fantastic and the app is very flexible.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Very good app! Easy to install and great customer service. It's gonna save us a lot of time. Recommended.

Store

Mazino

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

Helped a lot! Helped a lot! Helped a lot! Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!Helped a lot!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2022

Very helpful support team! They are very fast to respond and have many free perks if you contact them.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2022

If you don't download this app, then your stupid. Your customers use AfterShip on their phones anyway, so it is an obscure choice to download AfterShip to your store too.

Using app

4 months

Total reviews

27

Average rating

4.9

5 / 5 Share

May 28, 2022

Best app I use for order tracking. It is user friendly and I truly love the experience. Best app I use for order tracking. It is user friendly and I truly love the experience.

Store

enapoo

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

Très bon rapport qualité prix, des fonctionnalités très utiles pour mettre en place un système de suivi digne de ce nom.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2022

Got an issue of tracking some tracking numbers and got a nice help to know where it was coming from, Thanks a lot to Rahul for the patience and the help It's a long time I was using this app, still perfect for all our needs

Using app

Over 3 years

Total reviews

4

Average rating

5.0