All reviews

Rating Breakdown

  • 5
    83% (3,972 ratings)
  • 4
    9% (444 ratings)
  • 3
    2% (99 ratings)
  • 2
    1% (38 ratings)
  • 1
    5% (216 ratings)
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5 / 5 Share

April 18, 2022

Great app! Saves so much time with clients! The service pretty good, super happy to know that customers would be informed about their order status in real time ! thank you !

Store

MADR

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 18, 2022

Should have installed this earlier. Straightforward easy to use. The team explained it well. You can search for order number/customer name when presented with a tracking number that has issue which shopify is unable to search/index. Display recent tracking status in a list. Customers are updated from time to time via email. Gets to upsell via email. You can also edit the interface. Cool

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 17, 2022

I'm very satisfied with the customer service, fast response and people are always there to help you.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

Great but expensive, good support staff though. This text is here because shopify make me put 100 ch

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

April 8, 2022

Great products and even better customer support. Our customers are always kept up to date with their deliveries.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

The app cannot fully customize by myself, some of the feature is limited to be customize and manually setup.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2022

Ruhika was very helpful. She helped me handle an issue with my tracking page which could not show some information. Thank you

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2022

They extended my trial period. I am very thankful! The agent I chatted with was very polite and helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

I have several of their products and they work great, have awesome features, and their support team is quick and helpful!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2022

good service and quickly feedback, love it and will keep use it. I will update my plan later. just do it!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

Customer service is excellent! very prompt response and solved my problem so quickly. I recommend this app for tracking order.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 26, 2022

Très bon service client qui m'a guidé pas à pas dans l'installation de l'application sur mon shop ! Merci à Niraj :)

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 23, 2022

Quick response to customer service. Quick response to customer service Quick response to customer service

Store

Girl up

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

The customer service is superb! very prompt response and solved my problem so quickly. Highly recommend everyone to use this app for tracking order.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2022

Customer Service is excellent. Most importantly, very responsive in a timely manner. Thank you aftership

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2022

Samad is super helpful. We got response even at 1am. He quickly spotted the issue and resolve the problem for us! Thank you

Using app

About 1 year

Total reviews

23

Average rating

5.0

5 / 5 Share

April 3, 2022

Efficient support, thanks Rahul. Efficient support, thanks Rahul. Efficient support, thanks Rahul. Efficient support, thanks Rahul.

Store

himug

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Great customer service, they are always available and eager to assist. The app itself is very useful for customers and can be customized in many different ways.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Very good app. It has a lot of features and you can customize things such as emails and pages. It's a very helpful tool and there's a free option if you only have a small amount of orders each month.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2022

Great app and really good support. Aftership manages all your shipping in one platform. The tracking page looks great and is highly customizable

Using app

4 months

Total reviews

15

Average rating

4.6