AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,722
chart
#269
All reviews
Rating Breakdown
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May 4, 2021
assez compliquée a prendre en main tout n'est pas bien détailler, mais le SAV et très réactif et règle vos problème rapidement
Merci d'avoir partagé vos précieux commentaires. Nous aimerions sûrement discuter de la partie du produit que vous avez trouvée compliquée et nous essaierons certainement d'ajouter des vidéos ou des tutoriels pour le produit. Nous avons une option d'assistance par chat en direct 24/7 pour vous aider sur tout ce dont vous pourriez avoir besoin. Salutations, Nitish Équipe AfterShip
May 3, 2021
I am just setting up the account, so I haven't used much features. I need to add my information for customer contact.
I am glad to know that you are exploring our app and I am sure you will find it useful. In case you need any assistance while using the app, please do not hesitate to contact us back and we will be happy to help you. Our Support Team is available 24/7 on live chat to assist you. Regards, Neelima Aggarwal Team AfterShip
May 3, 2021
I'm using the app for order tracking. The setup seems to be user-friendly. I am new to using it, but so far so good.
Thank you for your kind words. Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, Nitish Team AfterShip
April 30, 2021
So far so good. App looks clean and the support team has been very helpful with helping set up the app for use in the store. After I get some customer feedback I will update in accordance with the end customer.
Thank you for your kind words. Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7. Regards, The AfterShip Team
April 30, 2021
Seems to be tracking orders well. Sometimes, however, the courier services is incorrectly identified by Aftership in which case you have to manually change it. Kinda beats the point of an automated tracking dashboard but it's not very cumbersome to do on occasion. Customer support is responsive as well.
Thank you for your kind words. We are working on this to make courier detection more efficient. We hope it will help to enhance your experience to 5 stars one. AfterShip Team
April 27, 2021
Support team was very helpful, I would recommend this app to all, althought it might be a bit complex for ´newbies ´
Thank you for your kind words. Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, Aftership Team
April 20, 2021
Using this app been really been helpful for building my website, The helper are really helpful, fast with responses.
Thank you for your kind words. Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, Aftership Team
April 16, 2021
I haven't used the app yet but the customer service is super fast!! I hope to provide 5* later - when I have seen an order through.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, AfterShip Team
April 16, 2021
Thank u so much Sonali for helping me through the setup of the app. You have been of great help. Thank u.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, AfterShip Team
April 14, 2021
it is very easy to understand. thank you so much. i was able to set the tracking button all by myself.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, AfterShip Team
April 8, 2021
I am just discovering the application but it has many interesting features. Like the notification system or the customizable tracking page. I'm looking forward to see in the long run.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Regards, AfterShip Team
April 7, 2021
Would be nice when using the notification history if you could track by order id. Amazon frequently ships an order using multiple shipments. I cannot track all notifications for an order just using the tracking number.
Thank you for your Suggestion. We will definitely look at it. Please let us know if you have any issues. Our support team is available 24X7 and also you email us at [email protected]. AfterShip Team
April 3, 2021
5 star customer service they were great! App itself is 4 stars but is super good as it integrates with Klaviyo emails so I can already use my preset themes and layouts (as well as edit it in an app I am familiar with). Some down sides were that the tracking page is a little bland/empty. I've seen others with a map showing the end/current destinations. Another thing is that there is no blacklist option available so I have to figure out the filters I will use on Klaviyo's end instead. They said they will implement these soon enough so I'm excited for that.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, AfterShip team
April 2, 2021
Easy to set up with great customer support. Alleviate a lot of stress handling shipping I recommend this app.
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team
April 1, 2021
I used this app to install reviews on my product page and homepage, both worked like a charm and was super easy to use
Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team
March 30, 2021
wow haven't used app yet, but customer service is pretty fast & made a good impression, ill be sure to come back if i have any update of the service itself.
Hello, Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, AfterShip Team
March 22, 2021
If the free plan had a limited number of emails it sends to the customers it would have been more affordable and easier for small businesses who get less than 50 orders
Thank you for sharing your feedback. We have forwarded your valuable suggestion to the concerned team. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team,
Feb. 27, 2021
Still learning the app which is the only reason I haven't yet given 5 stars. Client support is fantastic
We are glad to know that you liked our services. Please go ahead and explore the app to your leisure. We are just a click away to make your experience like never before. Awaiting for awesome suggestions and recommendations. Regards, Nitish Kumar
Feb. 18, 2021
This app solved some of the compliance issues we had with allowing customer self service, the only trouble we ran into was on attempting to setup and invitations of additional users. One of the invited users somehow created a separate instance. Customer support was extremely quick with response and we were able to resolve the issue immediately.
Hello, Thank you for your kind words. We are really eager to know how we can make your experience a 5 star one. You can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, Mukul Saxena
Feb. 17, 2021
This seams a pretty good app. I did not like the fact that they never specified pricing until I got close to the end of trial. They do have a free subscription which allows you track 50 orders but there is another plan selected by default which costs 9 USD a month or 9.99 USD a month. Overall it is a good and simple to use app. I would recommend