All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
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5 / 5 Share

June 13, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

The AfterShip Tracking app not only does a great job with records for shippings. They have excellent customer service. Quick and informative customer support - you do not find this daily. Their compassion is evident as they support their customers both textually and in words. Highly recommend!

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 12, 2024

Saransh was very helpful in getting me an extra 7 days on my trial period!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

We've been using this for 2+ years and it gets the job done.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

Store

DTC-EU

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2024

Great customer service!

Using app

5 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Very fast with assistance and extremely thorough. Was able to to speak to an agent and resolve issue immediately.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

I like the product. Currently using the Free version as we are under 50 shipments but looking to use full functionality soon.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2024

The support staff is great

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

It's comforting to know that this app has dedicated customer service that is available to assist us. I had a technical issue with the tracking feature and created a ticket through the support system. The team responded within a few hours and solved my issue instantly. Highly recommend this app for its reliable service!

Store

VelWise

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

great communication

Store

YOKKAO

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Everything is fine and I am happy with the support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2024

Store

Souk

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2024

Rajat is awesome! Very helpful and was easy to talk to. Thank you for your help!

Using app

About 12 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2024

It's my first time using AfterShip - i needed help right away, the customer service was pronto with fulfilling my needs. Will be continuing to use them.

Using app

18 minutes

Total reviews

8

Average rating

4.6

5 / 5 Share

May 23, 2024

Helpful one I got them on a zoom call.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Great response. Fast and solved the issue immediately.

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 21, 2024

Saransh Kesarwani was very knowledgable and very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2024

Fast and reliable customer service experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0