AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#268
All reviews
Rating Breakdown
Review RSS Feed
Feb. 6, 2022
When I first downloaded this app I had deleted the USPS carrier by a accident I reached out and a young man by the name of Javid replied and helped me with what I needed right away. So far so good I luv the app
Feb. 6, 2022
L'application en elle même est très bien, très fluide, tres propre. Le support est actuellement très gentil aussi
Feb. 6, 2022
Javid was just very great for the customer support ! Very fast, friendly and dedicated. This app is very great for our business
Feb. 5, 2022
j'ai utiliser l'application pour enlever le logo aftership et rohit de aftership ma super bien aider j'ai été bien informer merci a lui ; )
April 28, 2022
Rahul from AfterShip was very responsive, quick and friendly when I approached the Tech team with an issue I was having. Issue has now been resolved. Thank you!
Feb. 3, 2022
Please note, Aftership branding can be removed only from the footer section of the branded tracking page. If you are using the tracking widget there is no way the branding can be removed from there.
I am sorry to know that you are not happy with the fact that branding cannot be removed from the tracking widget. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team AfterShip
Feb. 3, 2022
Amazing customer service via chat. I haven't used the app itself yet, I will do so first and leave another review on that later
Feb. 3, 2022
Very good app, fast support if needed. Recommend it! All works easy customisations. It loads fast too.
Using app
10 months
Total reviews
1
Average rating
5.0
Feb. 2, 2022
I use the app for shipment tracking for our business and also for our customers. The support team is also amazing!
Feb. 2, 2022
Great customer support fast and very patient! Helped me solve an issue I was having with ease I definitely recommend downloading this app
March 4, 2022
Just installed it and I saw the difference with the previous app I was using for my website. Easier to follow-up deliveries with the one page shipment view! Haven't tried all the features yet, but there's plenty. Update: had to reach out to support teams several times, always helpful and patient, you guys rock!
Feb. 2, 2022
I used this app to connect tracking to my store. I really wished they made it easier to connect the link into my account
Thanks for your valuable feedback. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected]. We will do our best to make sure your experience with us is worth a 5-star rating. Regards, Rupam Sarma Tamuli Team AfterShip
Feb. 2, 2022
I use this app to help my customers find their tracking number easier, while still on my website. I appreciate the kind, and fast replies. Would definitely recommend this app!
Feb. 2, 2022
great cx svc!!!!!!!!!!!!!!!! helpful!!!!!!!!! thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!............................
Feb. 1, 2022
it's better to use with easy and fast support really nice for all to want the quick services and assistances
We are glad to know that you are happy with the app and customer service is also quick. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected]. We will do our best to make sure your experience with us is worth a 5-star rating. Regards, Rupam Sarma Tamuli Team AfterShip
Feb. 1, 2022
Quick and easy response. It get straight to the point and what I need. Pricing are a little better compare to other apps.
Feb. 1, 2022
Excellent quick help. Couldn't figure out how to send an email notification for a cx i just added. Contacted support and they showed me it was already sent! A+++ Also showed me how to add my logo to the emails for a more professional branded look!
Feb. 1, 2022
Very easy to install, and customer service helped me each time I had a question with a quick response. Makes tracking a lot easier.
Jan. 31, 2022
I'm new to this app but great things has happen right from the start. Support service was very helpful. Quick Reponses, and the service was great.
Jan. 31, 2022
Die App ist sehr hilfreich und der Kundenservice hat mir sehr weitergeholfen. Zudem wurde mein Anliegen sofort bearbeitet:)