All reviews

Rating Breakdown

  • 5
    83% (3,972 ratings)
  • 4
    9% (444 ratings)
  • 3
    2% (99 ratings)
  • 2
    1% (38 ratings)
  • 1
    5% (218 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2021

Overall the app is great, support is super quick and insightful! Please add a few more email integrations in the essentials plan for small business.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

I love their customer service very much!!!!!!!!! thank you so much for all the help. I will share with my friends.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

AfterShip is awesome. It's like your virtual assitant that helps you track order and send SMS to customers. I really need it

Using app

About 2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 20, 2021

one of the best apps to ensure customer satisfaction! absolutely awesome ! very fast and efficient customer support!

Store

Blancci

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

This is really handy app to have with you. We have been using this for a while now and it's ticking all the boxes for us. On the bonus side is the active customer service team, really helpful. We haven't explored the full potential of this app yet, but already it's fulfilling our requirements. Thank you!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 1, 2023

Thanks Ankit for the help! He explained everything that we were wondering. I've been confused about the tracking URL for a long time. It was very helpful, as always!!

Using app

Over 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 19, 2021

Honestly, you cannot beat this customer service! Truly amazing! Always available, knowledgeable, and super nice and helpful! I recommend everyone to get the Automizely apps. The free ones are so good I cant believe they're free, and the paid ones aren't that expensive. Plus they are constantly improving and updating the apps with new features and info! Thank you! Please keep up the good work!!

Using app

10 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Feb. 23, 2022

This app is extremely useful; I adore it. Support is always willing to assist me, and Mr. Prathik is especially helpful. Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

this is a good app for parcel tracking. They have great customer service and is worth it for the paid plan

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Fast pleasant service. I did not understand how things worked. A representative guided me through the process. Thank You

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Been struggling a lot with the app but the customer support on this app is very accomodating and fast. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

I used the app and found it really useful and saved alot of time and effort on my behalf! Also the customer service is really satisfying with their fast response and fast process of solving the issue.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

So far the app is working great and the customer support helped me alot today. Appreciate that! Will definitely reach out again! Special shoutout to Ankush & Neha for helping me every time I face a problem. This app truly changed our aftership experience.

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Very quick and efficient customer service, fixed our query within minutes. Very happy with the service.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Great customer support, very responsive, everything we like! It is a good application that helps e-commerce to optimize their conversation rates. it is one of those applications

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Just starting to use the app, but it is very robust and has great documentation. Looking forward to managing all our order updates through the app.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

i used this app for my online business.this app very easy to use and very helpfull.my friends also use this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

I have been using this great app for many many years now (since they had even fewer features). Now they have grown and become a very reliable and stable app that does everything you need in regards to tracking and keeping your customers up to date. Their integrations with 3rd party tools like Klaviyo makes the life even easier for our customers. The guys behind are doing a great job - and lately, the support has even improved - that's why after +5/6 years of using it I now finally feel they really worth +5 stars.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Quick and efficient. Agent resolved my request within minutes. I have also been testing the app on my store and it provides the accurate shipping info. I love that the app can be integrated into my store and customers can track their orders with no issues.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Assez complet comme appli, un peu onéreuse au fil de l'utilisation mais ça peu se comprendre avec ce qu'il propose, a voir sur le long therme.

Using app

3 months

Total reviews

2

Average rating

5.0