All reviews

Rating Breakdown

  • 5
    83% (3,972 ratings)
  • 4
    9% (444 ratings)
  • 3
    2% (99 ratings)
  • 2
    1% (38 ratings)
  • 1
    5% (217 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2021

I used this app's free version to track customer order shipping. Hands down one of the best track shipping app and amazing customer support who are always ready to help you with any questions you have. Highly recommended for new businesses and startups.

Store

Pluffyy

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We are pleased to know that we were able to meet your expectations. I can see that you are also happy with the customer service support. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team AfterShip

5 / 5 Share

Oct. 24, 2021

Very useful app - helps me to manage all the shipments in one place and also offers a better user experience from customers' perspective. Team support is also amazing which provides a great level of ease of mind using this app. Highly recommend.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

Excellent app and great customer service. It is very useful and easy to use. Thank you for creating such a great app.

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

Application recommandée par mon formateur de YOMI, je suis servie par NEHA de AfterShip. Application très pratique et complète pour le suivi de commande. Vous n'allez pas regretter, essayez-la Merci. ANNICK

Store

ebahie

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

I just used the application so I have not yet explored the application to have a clear opinion, however it has very interesting features, a very responsive and efficient after-sales service. Possibility to customize the order tracking page, to suggest products to increase your average basket, and many other features... I like it

Store

HOKKAY

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

Great Customer service. Looking forward to working with them and all my brands in the future. Def recommend.

Store

Lux

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 5, 2022

It was nice and useful to have a chat with Pratibha. Thanks lot. Good, great, useful, problem-solving. But please here in reviews do not limit review words please. Positive review can be written in 10-20 words also, not necessary in 100 words. thanks

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...

Using app

About 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 22, 2021

using the aftership app to track my orders and add to my site is amazing the support i got online chat was quick and easy to remove branding .. thank you

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

J'avais besoin d'obtenir les fichiers import que Aftership extrait de Shopify, étant donné que cela se fait automatiquement ils n'ont pas pu me le fournir. Le service client a tout fait pour m'aider au mieux.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I just started using this app and so far it has been a great addition as the customer is able to track their order and to buy something else.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Excellent support center. the app is exactly what I need. simple and intuitive, but also customizable.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Amazing app and excellent customer service within a minutes. Thanks Neha for you fast and reliable response

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I was speaking / chatting with support, and the technician was very helpful and knowledgeable. The support was good.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Update: I have encountered a few issues after changing my website domain. Ankush from Support was very supportive and helped me out for an hour till my problem was solved. Deeply appreciate the patience and assistance rendered. Himanshu from the Support was very patient and answered my queries thoroughly with explanations and pictures. I would recommend for their service! The Aftership interface was also very intuitive and easily navigable!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

It was super easy to get tracking for my customers, even if I didn't know what I was doing, it worked LOL. And when I had a question, someone helped me in like 1 minute. Love it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Awesome!!!!!!!!!!!!!! Love these reps!!!! Very helpful and they're extremely fast! They're the main reason why I still have the app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

These guys are the best, always there to help, literally instant assistance. I couldn't be happier with the support I have received. Super easy system to use and install and probably one of the best customer service teams I have experienced across all of my Shopify apps. 1000 STARS!! Keep up the superior work. For anyone on the fence with adding this app, I would have to say do it. It looks sleek on the website and they're always so helpful. Thanks guys!

Using app

17 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Customer service was great. Quick and easy solution and outcome within a few minutes. Very easy, thanks

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Extremely happy with this app. Makes the tracking side of the store look more professional and easy to navigate. I highly recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0