All reviews

Rating Breakdown

  • 5
    83% (3,972 ratings)
  • 4
    9% (444 ratings)
  • 3
    2% (99 ratings)
  • 2
    1% (38 ratings)
  • 1
    5% (218 ratings)
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5 / 5 Share

July 25, 2021

This App is a very good APP for customers to tracking their orders. They also provide fast and excellent customer service.

Using app

35 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

July 25, 2021

Very easy to use, super straightforward, and customizable to make it match your branding even with the free plan. Also super kind support! Highly recommended!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2021

Good customer service.Friendly and patient to solve my problem.You solved my problem.Thank you so much!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

Great service when I asked for help. great app. i look forward to using the app in the future for my store.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2021

I love this application. Everything works properly and the customer service is very good, highly recommend this application. Very reasonable price

Store

Entni

Using app

9 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 5, 2021

I haven't utilized the app yet, but customer service is fast and reliable. I would recommend using the chat box. Update*** I have used the app, and it is very reliable. I would recommend using for your shipping communication services.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 6, 2024

Nitin has been particularly helpful with answering my questions, timely and friendly service. Afterships new Okendo integration, allowing us to use a "delivered" trigger for our Product Review and therefore Post Purchase emails is great. Customers will love this communication being timely rather than receiving a blanket delay.

Using app

Over 3 years

Total reviews

18

Average rating

5.0

5 / 5 Share

July 22, 2021

Excelente aplicación para gestion y seguimiento de envios ojala agreguen mas transportistas locales en colombia

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 23, 2021

its a great app, i just found it a bit difficult to complete the setup, but i think that was my fault, the support was extremely helpful great job!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that you experience the best customer support. Regards, Rupam Team AfterShip

5 / 5 Share

Aug. 3, 2021

Merci et grand merci pour votre aide Manish et Varun. Vous avez un support hors norme avec des agents serviables et en or. le support fait tout ce qu'il faut pour vous aider et tout vous expliquer. je découvre l'application qui me parait géniale et j'ai appris énormément sur le potentiel de cette application. SAV rapide et efficace

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

very good experince with aftership products i like this app very much grate trucking of products any very good detaling

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

So far so good, no complaints. Seems to be a good app, will update with more information once I see how things work out with the app.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2021

I use this app to track orders. Ppl really listening to our needs it's cool. I recommend this app for everybody

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Support is immediate and helpful, messages take dressing up, but good full control. now i need to get to 100 chars

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

great support from Amish! He very efficiently explained over google meet how the app works. Thanks, I look forward to using this app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

I used this app to help me track orders. The customer support team responds quickly with answers. App provides accurate tracking information. Overall my experience with this app is over 5 stars.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

i used the customer service portal to help me update the tracking URL logo they were excellent and prompt

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

This app provides accurate tracking information of customer packages. I love it and highly recommend it

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2021

Customer service is very friendly, helpful and fast! So far, I haven't had any issues using the app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2021

Easy to set up. Works great. Tracking page looks good. Very helpful customer service. Highly recommended.

Using app

9 months

Total reviews

1

Average rating

5.0