AG Product Reviews App & UGC
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Talked to Olivia from support who was super helpful and answered all my questions. Very promising app too.
Best Review App Ever. It has all the features I need and have very professional and kind support team. I had an issue with a special character in review and I contacted the support team and Jasmine answered pick the chat and handled it within seconds. Very quick and kind too. Jasmine and Air Product review Team, Big thumbs up. I highly recommend everyone use it
Hi Melody Tees, Thank you for such an incredible review! ⭐ We're thrilled that Air Reviews has met all your needs. I'll make sure Jasmine hears about how much you appreciated her quick handling of that special character issue – it's wonderful team members like her who help make our support truly shine! Your recommendation means the world to us, and we're committed to maintaining this level of excellent service for you and all our merchants. Best regards, The Air Reviews Team
I recently integrated this app into my Shopify store, and I am happier with the results! The app is incredibly user-friendly and has made collecting and showcasing customer reviews seamless. It has significantly enhanced the credibility of my store and boosted customer trust. A special mention to Audrey from their team, who provided outstanding support throughout the setup process. Her responsiveness, expertise, and willingness to go the extra mile ensured everything was up and running perfectly. Thank you, Audrey, and the entire team for creating such an amazing tool. Highly recommended for any e-commerce store owner!
I tried out several other (most popular) review apps before I finally installed Air Product Review. Wish I had done this earlier just to avoid all those frustrations and the waste of time. I love how this app allows me to manage reviews, to integrate with other apps, and to customize its applets on my page. I had a little trouble setting up the star rating widget on several pages, because my theme template does not support this app by default. I reached out to the customer support of Air Product Review, and was connected to Sonny. Kudos to Sonny and the tech team with him, the problem was resolved within a couple hours! And while waiting, Sonny constantly kept me posted about the progress, which was really reassuring. This is definitely one of my best experiences on Shopify so far.
Hi Claura, Thank you for sharing your detailed experience! 🌟 We're so glad you found Air Reviews after trying other options. It's wonderful to hear that our features like review management, app integrations, and customization options are working well for you. I notice you mentioned having some trouble with the star rating widget setup – we'd love to help you get that sorted out! Feel free to reach out to our support team anytime, and we'll make sure your widgets work perfectly across all your pages. We're here to ensure your review management experience stays frustration-free! Best regards, The Air Reviews Team
I recommend this app, the customer service is excellent, especially Hana who helped me whith all my concerns in a professional way. Thanks Hana
Muy buen soporte técnico. Tuve un problema con un heading que me salió en el carrusel de reseñas. Hice la consulta a las 12 de la noche, derivaron el caso al equipo técnico y a las 2 de la madrugada ya lo tenía resuelto con una solución personalizada. Muy contento :)
At 1st i was a little disappointed, someone helped me to import a review from another sailing platform and maid a mess, however, someone else came around on the next day and correct all of it
とても親切でした。 設定はすぐに完了しました。ありがとうございました。
Great support - always responsive
Audrey and Tiana were so helpful with my issues and helped me get the right solution, so helpful and patient.
Abby from customer support helped me out when I was importing reviews. They weren't working and I couldn't find the fix until Abby helped me very quickly. The design of the reviews and other features are nice and are functional. Overall great app, highly recommend!
Hi Novurix™, Thank you for the fantastic review! 🌟 I'm delighted to hear that Abby could quickly help you resolve your review import issue. It's also great to know you're enjoying our review designs and features – we work hard to make them both beautiful and functional! We're always here to ensure you get the most out of Air Reviews, whether you're customizing designs or need technical support. Best regards, The Air Reviews Team
Unbelievably easy to install! Customer support (Tracy and Abby) were wonderful in helping to set up the functionality in our store. I'm still yet to experience the full functionality, but from what I see so far in comparison to other review apps we've used, this seems to be exactly what we need. Clean interface as well. I'd absolutely recommend this app!
Sonny was wonderful, and assist me with solving the issue I was having with the app. His service was fast and efficient.
A bit difficult to understand for a beginner (for this app), although I normally work with computers and software.. Not easy to find your way around. But I got great help from Jasmine and William so now the app is running
The support team is excellent. Thank you so much, Olivia! JM
This review plugin is very powerful, and it offers a free package, which is very friendly to a new store like mine. If I can make a profit, I will be happy to open a premium package. The most important thing is that their customer service Hana helped me a lot, thank you Hana!
Air and Aveda products have been amazing for my store. I appreciate you so much! The customer service is excellent!
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