Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
2,374
chart
#458
All reviews
Review RSS Feed
Feb. 6, 2024
Great app so far and Emily was very helpful and patience with all my request. She went above and beyond for me to help me with my problems!
Feb. 6, 2024
Always responsive and very helpful with fixing anything that might need attention. Love that customers can leave reviews and upload photos.
Feb. 6, 2024
Very good service, i am really happy with the app, and staff Esthera helped me to solve my problem with the app. Very happy with the service.
Feb. 5, 2024
Sunny and Toby were so helpful getting the app set up for me. I highly recommend reaching out to them if you are struggling with setup.
Feb. 5, 2024
The online instructions for setup weren't working for me, so I hopped on their chat feature. Within 10 minutes or so someone came on to help and quickly offered to take over the installation for me, and I agreed. Esther did so quickly and seamlessly. She hung with me over the course of an afternoon over chat answering all my subsequent questions with clarity and efficiency. Definitely a top rate customer service offering solutions and rapid turnaround.
Feb. 5, 2024
Before installing this app I did have questions about several features and permissions. I went on their website and chatted with Prakash who answered all my questions and earned my trust to move forward with the app installation. Upon installing it, I adjusted all my settings and the app integrated with my theme beautifully. Moments later I reached out to tech support through the App live chat and within a minute or two I was chatting with Prakash again and he was able to correct some features for me. I must say the experience with Avada, and Prakash has been amazing! Excellent customer service and very helpful. I wish the company continue to provide this kind of support and they will earn many customers and positive reviews.
Feb. 5, 2024
Recently had a great customer service experience. Esther was professional, attentive, and addressed my needs promptly. The friendly approach and helpfulness made a positive impact. Highly recommended for their excellent service!
Feb. 5, 2024
App is great and support team is highly responsive. Tiana , Hana and Toby they did good in support.
Feb. 5, 2024
Recently installed the app and I must say, for a free app it's more than enough. Lydia has been really kind and helped me get rid of the watermark too, apparently all you have to do is contact support and not pay to get it removed which is a huge plus.
Feb. 5, 2024
Prompt help with reviews import and initial setup. Thanks Hana for your help!
Feb. 4, 2024
Just came across this app and looked perfect for my store. It was easy to install but did come across a slight problem with importing reviews (my fault not the app) but was able to speak to someone immediately on chat (even on a Sunday). Audrey was a great help and we resolved the issue very quickly. Can't wait to get to use more of the app.
Feb. 4, 2024
There was an issue with my review app, but customer service was super fast and helpful and got it fixed in a matter of minutes. Shout out to emily for her help thankyou!
Feb. 3, 2024
Awesome reviews app and awesome customer service. I reached out to Esther and she was super professional and friendly.
Feb. 3, 2024
I had a very good experience. i needed help and reach out for a chat and i was promptly assisted by Esther. She was great, and quickly resolve my issue. Great customer service and quick assistance. Definitely recommend this app.
Feb. 3, 2024
Great and so fast customer service. The guys Esther and Gideon were so understandable and speedy to resolve your issue. The app works perfectly fine, also it's free to use :)) Highly recommended.