Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
2,374
chart
#458
All reviews
May 9, 2025
The 5 Stars is for Jasmine who helped me out getting my review showing it works on my site
Feb. 1, 2024
I tried this app and was really happy with it and the excellent support from Hana and Amy. You can import old reviews too and the app widgets are extremely easy to install. The only problem with the app is that I wanted to be able to send review requests to old customers from before I had a website and it didn't have the capability, so unfortunately I had to get a different review app. Otherwise if you don't need that capability then I highly recommend this app. It is simple and efficient and I can see why so many use it
Feb. 1, 2024
I was supported by Tracy today and she was extremely helpful and resolved my issue quickly!
Feb. 1, 2024
Awesome customer service, I just downloaded the app and had a query so I got in touch with customer service via the chat service and Prakash solved my problem in minutes :)
Jan. 31, 2024
This is a review about the customer service! Well here is the story...I have been looking for an app to allow costumers to leave a review. I installed 3 other apps but since my Dawn template has some mods already installed None of the "Guides" from the other apps would install so I needed help...I tried to contact them in the chat....I got no responses for days, I was very disappointed! then I bumped into AVADA app...of course I had to contact them...and WOW! Hanna was online and responded immediately...even at 4AM their time! and they started to work on the installation....this morning found a message in the chat letting us know that the installation was done! We checked it and we ask for a few corrections and again Abby was there to help...minutes later was ALL DONE! I would give them 6 Stars if possible ! Very Satified Highly recommended!
Jan. 31, 2024
It's the best review app and the support is outstanding! Got everything fixed with Abby and Tony. Thank you for this well functioning, value adding free app :)
Jan. 30, 2024
Great support, Jasmin, William and Hana, have done their best to support me with all my requests. So easy to ask for assistance and the app is free. Highly recommend! Thank you
Jan. 30, 2024
Abby was the best!! I had downloaded a different app originally and they weren't accommodating. I'm glad Abby was so helpful in assisting me with setting up the app properly. Highly recommended!
Jan. 30, 2024
so far so good. assistance: great app: super great "Awesome App!" "This app is amazing! Easy to use, great design, and it makes my daily life so much simpler. 100% recommended!"
Jan. 30, 2024
Abby was very helpful and straight way fixed my issue. Great Customer Service !!
June 21, 2025
Rating: The Product Reviews app, paired with its User-Generated Content feature, has proven to be exceptional. The user-friendly interface, seamless performance, and responsive customer support make it stand out. The UGC adds authenticity, creating a compelling tool for businesses of all sizes. Highly recommended!
Jan. 29, 2024
Very nice app. My need was not in regular operation, but the customer support team was very responsive. Audrey gave me a very quick answer, amazing response time, and great support.
Jan. 28, 2024
Great support! With the help of Sunny and William, my problem was solved quickly. Great service! Also, the app function is great!
Jan. 28, 2024
Mi trovo abbastanza bene, peccato però che non è possibile inviare la mail a ordini precedenti. Hana è stata molto professionale, gentile e rapida nelle risposte, sono molto soddisfatto del suo aiuto.