All reviews

Rating Breakdown

  • 5
    94% (2,498 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,499)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2024

Amazing customer service and app

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

Aplicativo muito interessante. Apresenta uma experiência de utilizador e leitura muito boa. Recomendo.

Store

Upcare

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

This particular app stands out amongst all the paid apps because it offers all the necessary features for free. My favorite feature is the ability to import reviews from Amazon. Additionally, the chat support is very prompt and I was able to use it to fix a few small issues with my custom theme.

Store

Jetveli

Using app

About 24 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

very pleasent girl sweet and patient thank you for hiring her

Store

ZKEN 4

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

very helpful service getting the app running on our site

Using app

About 2 hours

Total reviews

3

Average rating

5.0

3 / 5 Share

Sept. 2, 2024

Depuis 1 semaine l’application ne s’ouvre plus. C est très désobligeant. J’ai fait preuve de patience il y a quelques mois suite à un problème ayant obtenu une assistance efficace et rapide, cependant, Il y a trop de problèmes cela me contrarie beaucoup. 1. Application qui ne s’ouvre plus. 2. Plus d’accès à la programmation des mails clients. 3. Mauvais affichage texte sur la boutique. J’en ai sûrement oublié.

Using app

About 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Bonjour Leone, Merci d'avoir mis à jour votre avis et d'avoir attiré notre attention sur ces problèmes. Nous sommes vraiment désolés pour les désagréments rencontrés. Nous avons récemment lancé de nouvelles fonctionnalités nécessitant des autorisations supplémentaires, ce qui pourrait être à l'origine du problème que vous rencontrez. Parfois, en raison d'un problème technique de la part, le message demandant la mise à jour de ces autorisations ne s'affiche pas immédiatement, ce qui peut entraîner un écran blanc. Pour résoudre ce problème, veuillez essayer de vider le cache de votre navigateur et de recharger la page de l'application plusieurs fois. Vous devrez peut-être également accéder à l'application depuis l'admin Shopify > Paramètres > Applications et canaux de vente pour voir le message de mise à jour. Voici quelques captures d'écran utiles : Message de Mise à Jour et Accéder à l'Application. Une fois la mise à jour effectuée, l'application devrait être de nouveau accessible. Étant donné que vous avez déjà désinstallé l'application, nous espérons que vous envisagerez de la réinstaller afin que notre équipe de support puisse vous aider directement avec tout autre problème. Si vous avez besoin d'aide pendant ce processus, n'hésitez pas à nous contacter. Nous sommes là pour vous aider. Cordialement, L'équipe de support AirApps

5 / 5 Share

Feb. 22, 2024

I love this for my website as you can seamlessly set up reviews for your product page. I love the style of the review sections and the ability to send customers reminders to review your products. The customer service is exceptional as well. I needed some help on one of the review widgets and Emily was able to help me very quickly. She was able to do everything I asked for. I truly recommend this app to everyone and if you ever need support on something, you will receive great service!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Lydia was great, very helpful and concise with responses

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

This is a really good app for product reviews. Many customization options, many display options and good customer support. Easy to set up and customize to match the theme of my website. Needed support with displaying rating on collection pages, Sunny from Avada helped to add it in less than 30 minutes without any issue. Highly recommend!!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

We initially encountered challenges when integrating the app with our website. However, upon contacting customer support, we were pleased to receive prompt and exceptional assistance. Esther and Toby were amazing they provided great support, and we are grateful for their efforts.

Using app

About 2 hours

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 21, 2024

Great App, easy to setup and customer support response very quick, i am very satisfied now with Air Reviews by Avada.

Using app

About 20 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

It worked for me, it's a successful application.I recommend it to new brands

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Great app to add to any store for reviews, very easy to use. and support also very helpfull

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

I have been using Air Reviews for a while, I love the design of the different widgets that I can place on my store. It's very intuitive, and easy to use, I love the fact that it's not complicated at all. There are numerous functions and options for the reviews, with different customization choices. By the way, I had a small customization request for my store, and Hana from the customer service immediately replied to me in the chat, her colleague Toby was fast to add the customization I requested, the experience was very pleasant. I recommend this review's application and other Avada applications.

Store

KAOSIX

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

This app is fantastic and the customer service from hana has been 10/10. The whole process has been seamless from her from start to finish. Highly recommended

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 20, 2024

"Avada is amazing! Hana from customer support is incredibly helpful."

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

I was having trouble with exporting my reviews from a previous platform and Audrey helped me through the process. I had A LOT of questions and she was very patient with me. Eventually, we got all of the reviews of to the Air platform and in good working order. Thank you Audrey! Management, she deserves a promotion!

Using app

About 2 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 19, 2024

This is amazing app when you want to show review on your webpage. I am using this service for my shopify website and they do have great options to show reviews on website. Best part is there support team, these guys are amazing . I remember working on few issues with Audrey and she helped me to resolve them She is expert. :)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Hana was so great. She was quick to respond to my inquiries and helped me fix the issues I was having. Great customer service.

Using app

4 months

Total reviews

2

Average rating

5.0