All reviews

Rating Breakdown

  • 5
    94% (2,498 ratings)
  • 4
    3% (79 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 96% (2,499)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2024

Love it, support is good and I am good with what it has to offer!

Using app

3 months

Total reviews

2

Average rating

3.5

1 / 5 Share

Feb. 19, 2024

L'importazione non funziona e l'integrazione ha mandato in errore la pagina del prodotto.

Using app

2 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 19, 2024

Great customer service by Esther, she did a great

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

I got a small problem with my template code after installation. Esther from tech support quickly solved my issue. App works just fine! Thank you for help and fast response.

Store

Rapp

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

I just downloaded this app and I know it is going to be wonderful!! Amazing support from Hana who assisted in helping to install-extremely friendly, kind and helpful! This app is awesome and so is Hana!! Thank you soooo much!

Using app

30 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Very fast and good support from Lydia and Maison. Had an issue and they fixed it in the matter of minutes. Definetly recommending this app for any newcomer.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Super schneller und freundlicher Support! Alles wird sofort umgesetzt. Das Tool selbst funktioniert auch gut und bietet alles was man braucht!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

I love all of Avada's products. They are easy to use, and when I've had any issue with any product, the customer service has been top tier! Tonight I was having trouble with star ratings showing beneath some of my product when there was no product review available yet. Hana looked into it for me and found that it was an issue with something within my shopify theme and not the Air app. She asked for collaborator permissions, which I granted and fixed the issue for me, rather than saying "not our problem." I am very pleased with both the products and the EXCELLENT customer service that they provide!

Using app

3 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Audrey

Store

AquaZen

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

excellent service support. thanks Tiana

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Quick and perfect help from Hana!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

amazing customer service! Lydia, is the best. she was able to help me restore all my reviews. thank you so much.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Really love this application so far. There is a lot of customization you can include to fit your branding that I haven't found in other review apps. In the beginning, I did encounter an issue setting up the application on my website due to coding issues (I assume). I reached out to Air's customer service team and Audrey was kind and very helpful getting the issue resolved. Great experience with Air!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

awesome support and easy to use app

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

Had an issue with file not uploading Fixed in no time. great support by Audrey

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 14, 2024

Very helpful services, Esther is perfect and the app is very simple to use. I recommand

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

It is Free app and this is the exsact thing for the begginers like me. Built for Shopify icon promises that everything will be integrated and work smoothly. Nice live chat support. Agent Audrey spent a lot of time answering my questions.

Store

My Store

Using app

About 22 hours

5 / 5 Share

Feb. 14, 2024

Service is perfect, specially Esther, she did a quick and great job !

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Hana was very friendly and helped me in every question i had. Great support!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

I needed help with my reviews and contacted the Chat from Air Product Reviews. Esther was a really big help, she explained it to me so clearly, I immediately understood, what she explained to me. Thank you Esther!

Using app

4 months

Total reviews

1

Average rating

5.0