Air Product Reviews App & UGC
Shopify Product Reviews App by AirApps
Rating
4.9
feedback
2,376
chart
#467
All reviews
Review RSS Feed
Dec. 22, 2023
TRACY IS A STAR, WAS VERY HELPFUL AND PATIENT. SHE WAS VERY GREAT AT HELPING ME EVEN THOUGH I TOOK MUCH OF HER TIME SHE DID ALL SHE CAN TO HELP ME. SHE IS JUST AMAZINGLY GREAT AT THE END MY PROBLEM WAS SOLVED AT THE END. TRACY IS GREAT
Dec. 22, 2023
Jasmine and Toby have helped me alot with my questions an were very fast with the solutions. Can highly suggest!
Dec. 21, 2023
Simple setup and great looking reviews. Had a few issues with my theme and the service team helped me straight away. I can definitely recommend it!
Dec. 21, 2023
Air Product Reviews app offers an exceptional user experience with its intuitive design and valuable insights from Abby and Gideon. Their expertise and dedication shine through in the app's informative reviews, making it an essential tool for savvy shoppers. Kudos to Abby, Gideon, and the entire Air team for creating a standout product!
Dec. 21, 2023
Like that very supportive. Talked to support to resolve my issue and it is done in minutes thank you! Website Manager. ubari.us
Dec. 21, 2023
Sunny and William were quick to answer any questions I had with setting the review app. It is also cleaner aesthetic and easier to use compared to other free review apps.
Dec. 20, 2023
I was facing some issues while setup but Tony and Tracy got my back well thank you guys for all the help.
Dec. 20, 2023
I needed some support in adding some code to a webstore to enable some features. I used the chat which is available 24/7 and i was being supported by Sunny who was extremely helpful, informative and very efficient. My request was then passed to the Tech William who very quickly sorted out the code and it was added all in under 10 minutes. I cant fault the support one bit. Fantastic product (app) and amazing support, you cant go wrong!
Dec. 20, 2023
Light weight and very user friendly app with good interface for both the admin user and the customers. Their customer support team is also extremely friendly and quick to understand the root core of my problem. 5/5 would recommend this app to my other partners/clients.
Dec. 19, 2023
I'm grateful to have access to this app. THANK YOU! I love the homepage tab that allows customers to instantly click on to see reviews. I like that customers can leave pictures. Only issues are that It's not as straight forward as other apps and some of the wording on features need to be updated to reflect when the customer actually gets sent the first review reminder: after fulfillment not after delivery. I was happy to be told that they actually get it after fulfillment though. It would be great if customers can be seen as verified by simply reviewing from the link sent to them via email as well rather than only having the option to sign in to be considered verified. Signing in can be something that makes the customer not want to review and the fact that they received an email requesting a review proves that they are a legitimate customer.
Dec. 19, 2023
The app is great. It offers everything needed for reviews. I had a trouble to install, the support is very responsive and knowledgeable. Actually Hana is very helpful and kind and professional. She did it all in no time. Thank you
Dec. 19, 2023
excellent APP with very proactive customer service received great assisted from CS staff, Esther. Problem solved in quick. Thx for her. Great work ！
Dec. 19, 2023
I tried other reviews apps before, but they really didn't worked. I uninstalled them to switch to Avana's app. It easy to understand, to use. The free starter plan is working perfectly, and there are enough options for free if you are on a tight budget. Great job ! I am so convinced that i will try other Avana's app.
Dec. 18, 2023
This App is wonderful and Ester was so helpful. I would highly recommend this app. I just wish there was a way to just call someone.
Dec. 18, 2023
Esther a été incroyable avec moi et m'a aidé a designé entièrement l'application pour correspondre à ma boutique. Mes clients peuvent laisser leurs avis et cela contribue à rendre le produit beaucoup plus crédible à leurs yeux ! Merci =D
Dec. 18, 2023
I recently had the pleasure of receiving exceptional assistance from Hana, and I couldn't be more pleased with the service she provided. Hana consistently went above and beyond, demonstrating a level of helpfulness that truly stood out. No matter the challenge, she was always there to lend a hand, making the entire experience incredibly smooth and stress-free. Her dedication to customer satisfaction was evident in every interaction, and I am grateful for the outstanding support she offered. If you're looking for a reliable and helpful professional, I highly recommend reaching out to Hana. Thank you for a job well done!