All reviews

Rating Breakdown

  • 5
    84% (417 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2022

I am in the process of migrating from another ESP and have been very pleased with how it has been handled.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨

5 / 5 Share

April 1, 2022

Support has been very helpful. App is robust full features for any store. Just getting started, very pleased so far.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this lovely review! 💖

3 / 5 Share

March 24, 2022

The support team for this app is amazing. Despite time differences, I still get support replies very quickly. Support is concise almost all the time

Using app

Over 3 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for leaving us your lovely review 💖 If there's anything that we can do to turn your 3-star experience into a 5-star one, please don't hesitate to let us know! Happy to help🙏

5 / 5 Share

March 20, 2022

Very good app and good support services. I recently faced an issue and resolved by the AI Trillion rep. Preetam. I am hoping to get the business going with this easy to use app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

Ive just started using this App and so far I like what I see. The tech support, zoom support and chat has been brilliant!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us! We're so glad to hear that 💖

5 / 5 Share

March 17, 2022

I have had a very good experience on support, setup, training and chat. I will recommend AiTrillion to all my friends and colleagues. Namit has been training us and has been doing great!!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to share your feedback! We're so happy to hear that you had a nice time chatting with Namit✨ Happy to help anytime!

5 / 5 Share

March 14, 2022

I have several apps with Shopify and I love that this all stream lines into one. Saurabh has been a great help in answering all of questions and helping migrate all of the data from all of my other Shopify apps. Great Customer Service. I highly recommend

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

I only installed the app today and Preetam has already helped me so much! I am having some teething problems (user error I must stress) and he is helping me sort them all out. In fact he has gone above and beyond so far!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Honestly, has been one of the best apps, Ive used on Shopify. Love that I'am able to speak with someone and get so much support with setting up the backend of my business and for the price, its just worth it! Really amazing app, and I love that you can do everything all in one place.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

5 / 5 Share

Feb. 24, 2022

This App is fully fitting with our expectations. We needed to customize some standard template with regards to our language (French) and they did it very quickly. Thank you for the perfect support.

Store

OPPIDUM

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 🙏

5 / 5 Share

Feb. 23, 2022

My CS rep Namit was awesome! The app has great support and as of now I am really enjoying it! The setup and onboarding has been great and is really really useful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review 💖 We're so glad to hear that you're loving our customer service!

5 / 5 Share

Feb. 22, 2022

Excellent customer service. I contacted AiTrillion for help exporting my review and setup. Preetam, did a great job even when I had to change my mind on different occasions, Preetam, was patient with me. Thank you for a job well done

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with our customer service team! We're so happy to hear that it was a quick/easy one 😍

5 / 5 Share

Feb. 21, 2022

It seems to be very useful and all-inclusive marketing software for our website. The customer support is also very helpful!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're so happy to hear that you're loving our app ✨😍

5 / 5 Share

Feb. 18, 2022

This is a good choice to develope marketing automation tool to make service better. They support well and help me a lot

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for this amazing review. We're so happy to hear that you're happy with the product and our team! 💖

5 / 5 Share

Feb. 17, 2022

Great customer service. They helped us a lot. We are very happy to be using this, and our customers are excited about all the loyalty rewards!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review 🤩 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

5 / 5 Share

Feb. 16, 2022

I needed an email marketing platform to reach our customers. shopify advised AiTrillion. These guys are great! Quick to get back to me when i need help! Highly Recommend! This is a great all in one App!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

1 / 5 Share

Feb. 23, 2022

UPDATE: First impression was soooo good BUT the email template are a FAKE. Looking so good, but are totally different! Looks like THE solution! Excellent Support: very fast, detailed and polite information. Thanks so much for your patience and time!

Using app

8 days

Total reviews

7

Average rating

4.0

Developer Reply

We are sorry that you are facing some issues with email templates. Our customer support will be reaching you to assist you with the same and provide you with all possible solutions for the email campaigns setup.

5 / 5 Share

Feb. 15, 2022

This app has helped me growing business with its different features. It has helped us with email marketing and rewards program also their support are great as once I have a mistake at my billing they totally refund me they are very supportive and honest.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

It's great to hear that enjoy the app and our support🤩. We are excited for you and all your future growth 🚀

5 / 5 Share

Feb. 11, 2022

I really like AI trillion, it help me a lot. Hope you can support to translate multilanguage in the future, it makes our websites to serve many kinds of users better.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review 💖

5 / 5 Share

Feb. 22, 2023

This app has helped my business. It has helped us with email marketing and rewards program to market to customers. Best customer service ever!! :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review 💖 Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!