AiT Loyalty, Review & WhatsApp for Shopify

AiT Loyalty, Review & WhatsApp

Customer Loyalty rewards program, membership, email & WhatsApp
Rating
4.8
Feedback
257
Reviews
Chart
#3,179
Shopify

All reviews

4 / 5 Share
Dec. 1, 2021

I like that they have tutorial videos on different sections of the app. Customer service is also great! just be mindful of the time difference from between countries. The app does need some work but I contacted customer service and they helped me out big time. I had scheduled My announcement bar to start at 12 am for Black Friday but it did not show in my store so I contacted customer service and he fixed it for me alone with some other things I needed help with especially with the coding part lol

Store Using app Total reviews Average rating
Luxor BY TB 12 days 5 4.8
5 / 5 Share
Nov. 30, 2021

AiTrillion provided great technical support and training concerning any changes or api integration with our website. They also provide training support concerning any questions or support I needed for my website. Great app for CMS and automated marketing.

Store Using app Total reviews Average rating
SkyLyfe 7 months 3 5.0
Developer Reply

Thanks for sharing your kind words, we're thrilled to hear that you found our support friendly and are already seeing the benefits of marketing automation & cms. 🚀

5 / 5 Share
Nov. 17, 2021

The customer service is superb- It has intuitive layouts training library that makes using this service a dream. Would recommend 100%!

Store Using app Total reviews Average rating
linengarb.com Over 1 year 3 4.7
Developer Reply

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

5 / 5 Share
Nov. 9, 2021

Great app with far more capabilities than I initially understood. Even on the community plan. Even greater customer commitment and support. We had a glitch in setting up email marketing: it was expertly and quickly resolved in real time, by Sohreb, who was very courteous and reassuring. Thanks AI Trillion! Will consider upgrading our plan as we see results.

Store Using app Total reviews Average rating
ChezAfrica About 1 month 2 4.5
Developer Reply

Thank you so much for this lovely review! 💖

5 / 5 Share
June 13, 2023

UPDATE: Still enjoying this app, Customer Service is amazing! Enjoying this app and love the support given to set it up correctly as well as teach me how to use it to the fullest potential. Update: Very prompt and helpful response to an issue I was having with my store. Thank you.

Store Using app Total reviews Average rating
LoveHeld Over 1 year 3 5.0
3 / 5 Share
Aug. 22, 2021

please reply my email asap, we need fix the issues, the page is dead. no allowing us to do anything.

Store Using app Total reviews Average rating
S&DCo. 10 months 4 4.5
Developer Reply

Hey there! Thanks so much for your feedback 🙏 We've sent over an email to help out with this :)

5 / 5 Share
Aug. 6, 2021

very usefull and great app and very good support. very helpfull and fast replay when you have a question

Store Using app Total reviews Average rating
Aramat Jewels 6 days 15 4.6
Developer Reply

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with AiTrillion :)

5 / 5 Share
July 15, 2021

I have used several email marketing apps, but this app is by far the best. It covers all aspects of email marketing. Though in the beginning I found it tedious to begin with, but the support has been quite great. They are always there to help, which you can't find in other apps. I will highly recommend this app for anyone who wants to increase their email marketing.

Store Using app Total reviews Average rating
Touchstone Media 9 days 5 3.4
Developer Reply

So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨

5 / 5 Share
June 15, 2021

So far I am really enjoying all the features and easy configuration options as well as the Customer Service! I had a couple questions and was immediately able to speak with Namit for over an hour. He happily answered all my questions and gave me a lot of good information on how to find additional answers to commonly asked questions about setting up an Affiliate program.

Store Using app Total reviews Average rating
Living Nutritionals 3 days 2 5.0
Developer Reply

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

5 / 5 Share
May 25, 2021

This app is sort of all in one. The customer service was good. I had a question and somebody from their team helped me with the issue.

Store Using app Total reviews Average rating
Maloos Design 7 months 4 5.0
5 / 5 Share
May 13, 2021

This app offers a lot of capability. The AIT team is very responsive and helpful when needing assistance.

Store Using app Total reviews Average rating
DoorStepInk 9 months 3 5.0
4 / 5 Share
May 5, 2021

Love the app especially for pop ups and review automation. Could give more for the $9 package though.

Store Using app Total reviews Average rating
LostInTheSauce Over 1 year 1 4.0
1 / 5 Share
April 29, 2021

Good app but greedy billing and Rip off ! they auto upgrade you if you go beyond the treshold , they cannot generate a report of what customer counts are , unethical practices despite hacing several conversations , extremely complex and time consuming to remove customers from system we will report this to shopify compliance team , there is no problem with the app but the people running it are a big problem.

Store Using app Total reviews Average rating
Kichri Store 10 months 5 3.4
5 / 5 Share
April 23, 2021

It is very easy to use this app. It has beautiful free templates. The customer staff do respond on time to concerns.

Store Using app Total reviews Average rating
Mercy Abounding 3 months 15 4.1
5 / 5 Share
April 22, 2021

I used this app to help me create customer reviews as well as set up customer loyalty points. Very east and overall great experience!

Store Using app Total reviews Average rating
fab4collection 4 months 1 5.0
5 / 5 Share
Aug. 5, 2025

We have been with Aitrillion for close to 5 years. They have been instrumental over the years in helping us move forward to keep up with the fast paced changes that have happened. They have many features and are constantly updating there platform. It's an all in one solution. We have a recent issue that was handled beautifully by Hritik Chouhan who has was very kinda and gracious.

Store Using app Total reviews Average rating
FragrantBodyOilz Over 4 years 8 5.0
5 / 5 Share
April 2, 2021

Customer service is great I needed help getting everything started and they had me set up within a day.

Store Using app Total reviews Average rating
Ravenous Miniatures 9 days 4 5.0
Developer Reply

Thank you so much for taking the time to write this review We're excited about your launch and we're here to help you boost customer engagement 🚀

5 / 5 Share
March 13, 2021

Love AiTrillion, tons of functions. And customer support is always quick and to the point. No need to subscribe multiple apps since AiTrillion literally has it all.

Store Using app Total reviews Average rating
custoarmor.com Over 1 year 1 5.0
5 / 5 Share
March 9, 2021

Very easy app to install and customise. Customers seem to love interacting with it and there's a definite boost in traffic. Great support available too.

Store Using app Total reviews Average rating
Unapologaytic 27 days 14 4.7
Developer Reply

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at [email protected]!

2 / 5 Share
Feb. 27, 2021

My popups don't even show, and it's false advertising its not a free app good features cost money. Like I think the app is broken

Store Using app Total reviews Average rating
Harford Road Liquors About 20 hours 22 3.5
Developer Reply

Hi Harford Road Liquors, Our support team sent you an email to check and fix the issue. Our app is free with a limited feature and if you want all the advanced features then you can surely upgrade the plan anytime. You can reach our live chat anytime from the app dashboard too. Thanks

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