All reviews

Rating Breakdown

  • 5
    84% (412 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)
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5 / 5 Share

Sept. 28, 2021

I am using AITrillion app for reviews, newsletter, email marketing, and many more as this app is brilliant and offers so much in one place. The team is brilliant, very responsive and engaging, and always willing to help.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! 💖 We're so glad to hear that you're loving our app :)

5 / 5 Share

Sept. 24, 2021

I love this app! Preetam D helped me from the beginning to the end he have been extremely helpful and patient. Customer service was A+. Thank you Preetam D from the Aitrillion and the shopify team!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! 😍 We're so glad to hear that you're loving our app and customer service!

5 / 5 Share

Sept. 2, 2021

This app is number 1 for all your needs especially with the product review, and the email marketing. All the features are amazing. Namit, is oh so nice. Prompt respond when you send an email to this company. Thank you so much for all what you have taught me Namit! You are the best!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that 💖 Thanks so much for leaving us this lovely review!

3 / 5 Share

Aug. 22, 2021

please reply my email asap, we need fix the issues, the page is dead. no allowing us to do anything.

Store

S&DCo.

Using app

10 months

Total reviews

4

Average rating

4.5

Developer Reply

Hey there! Thanks so much for your feedback 🙏 We've sent over an email to help out with this :)

5 / 5 Share

Aug. 13, 2021

I enjoyed using the affiliate marketing, product review and loyalty reward options along with many other features.

Store

Frag-X

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! 🌟 We're so glad to hear that you're loving the app! :)

5 / 5 Share

Aug. 6, 2021

very usefull and great app and very good support. very helpfull and fast replay when you have a question

Using app

29 days

Total reviews

13

Average rating

4.5

Developer Reply

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with AiTrillion :)

4 / 5 Share

July 23, 2021

Update: Support did assist me with getting some features up and running. I still think there are some things that can be improved but I like having multiple apps in 1 place and at 1 price. I'm very happy now with using the app and support turned out to be great and very helpful. Looking forward to increasing revenue with this app! Wow. The potential and hope I had for this app is shattered. This app is so tedious and complicated to set up, especially the affiliate program part. I also do not find the email marketing as simple to set up as Klaviyo. There is not an option to change the text on certain buttons. The support is just ok. Since it's overseas, you just have to be patient for them to get back to you. The only apps that I found somewhat easy and simple to set up are the product reviews, pop ups, and loyalty programs. I'm undecided as to whether I'm going to keep the app altogether or keep and just use certain parts of it. Hopefully, I can figure it all out with a little more time and just keep asking support questions. But if you're like me and trying to launch a business, figuring out how to setup apps is not an efficient use of time for a business owner. Very annoyed and disappointed. If I see the app is a value add after using it, I will update this review.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the candid feedback in this review! We're always working to make our app easier to use for everyone. Our support team has emailed you for the app setup and we always provide free setup of all features for our customers. Looking forward to assisting you with the same.

5 / 5 Share

July 22, 2021

I am very happy with the service I received. Preetam D worked quickly to get my issues resolved. Thank you again!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for leaving so quickly a review! We're so glad to hear that the support team was able to help out 💖

5 / 5 Share

Aug. 9, 2021

Updating this review. We started out on a rocky start the first few days but every since then the support has been amazing! They are quick to respond and to setup a zoom call asap to fix the issue. I am extremely stratified!!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there! We're so sorry to hear this. Our team has sent a message your way to help out. You can also drop us an email any time and we do reply to every ticket in a max of 12hours for sure. Our support email is [email protected]

5 / 5 Share

July 15, 2021

I have used several email marketing apps, but this app is by far the best. It covers all aspects of email marketing. Though in the beginning I found it tedious to begin with, but the support has been quite great. They are always there to help, which you can't find in other apps. I will highly recommend this app for anyone who wants to increase their email marketing.

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨

5 / 5 Share

July 5, 2021

There are a lot of features to this app and it's taking some time to get things set up but the customer service has been very responsive and helpful when I have reached out. So far so good!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're so glad to hear that the support team was able to help out 💖

5 / 5 Share

June 15, 2021

So far I am really enjoying all the features and easy configuration options as well as the Customer Service! I had a couple questions and was immediately able to speak with Namit for over an hour. He happily answered all my questions and gave me a lot of good information on how to find additional answers to commonly asked questions about setting up an Affiliate program.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

5 / 5 Share

June 14, 2021

I use this app to run my email campaign and it is good for us. The integration between loyalty, email, and all its features is very tight-knit and the support is great as well!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! 💖

5 / 5 Share

May 27, 2021

This company is Awesome! In addition to assisting with me with my Ai Trillion Experience, I had an issue with my Email records which is not really associated with Ai Trillion but because it was a business related issue, the rep (Namit) spent 2 days with me to ensure that my business email was in working order so I can resume business as usual....Talk about EXCELLENT SERVICE!!! I highly recommend this app but more importantly the Customer Service Support! Thanks!!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

I have had this app for awhile but have not used/understood many of the features. I reached out and Namit had a zoon meeting with me. He was VERY knowledgeable, patient and showed me exactly how to use some of the phenomenal features available with Ai Trillion.. Thank you Namit

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that 🥰 Thanks so much for leaving us this lovely review!

5 / 5 Share

May 25, 2021

This app is sort of all in one. The customer service was good. I had a question and somebody from their team helped me with the issue.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2021

This app offers a lot of capability. The AIT team is very responsive and helpful when needing assistance.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2021

This app has worked out fantastic for me! I highly recommend the app and its support team. I love that I don't have to slow down my site with a bunch of separately installed apps running inefficiently. I also very much appreciate the Ai Trillion service that I've received. Not only have they bent over backward to support customizations that I've requested, but they have remained very patient with me. I am not a techie person and this is my first e-commerce store/website. Their support team has been and continues to be, very responsive! Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

May 5, 2021

Love the app especially for pop ups and review automation. Could give more for the $9 package though.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 4, 2021

Une bonne application tout en un, qui peut se révéler très redoutable une fois qu'elle à était bien configurer avec un service client super réactif. Je valide !

Using app

8 months

Total reviews

1

Average rating

5.0