All reviews

Rating Breakdown

  • 5
    89% (225 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (10 ratings)

Reviews with Text

  • 98% (249)
Review RSS Feed Review RSS Feed

1 / 5 Share

Feb. 8, 2021

What is wrong with the app.? I was charged $1299 by showing $0.00 or a free trial. I instantly removed the app. This is really really bad and a cheap way to deduct money.

Using app

9 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 7, 2021

AiTrillion has been a great way to communicate with customers. I am able to get great insight on my customer on what they are looking for. There support is quick, friendly, and knowledgeable to help setup when I changed my theme and needed to add AiTrillion to the new theme.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 30, 2020

I love this app, it maybe on its initial phase but future looks bright keep improving AiTrillion Team

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

This app is fantastic an it has so many functionalities that you find on multiple individual apps. I love it and good work. The support is also fantastic as well. Definitely recommend

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you.

5 / 5 Share

Aug. 29, 2020

This is the Swiss Army knife of app, it has everything you could ask for. Really has helped us with marketing our site and getting good traffic. also have some great customer 24/7 service too.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Our heart just keeps thanking you and thanking you! Thank you for your 5-star review. Words are not enough to express our thanks for the 5-star review. We will always be grateful to you for making our day special today.

1 / 5 Share

June 1, 2020

Work about fine and then start asking for credit card details on login for "store ownership verification purposes" As if. App has been deleted and will never be trusted

Using app

2 months

Total reviews

4

Average rating

3.5

Developer Reply

We request you to please give us one chance to understand & explain the query. For the trust, Aitrillion is owned by AAAecommerce Inc, with 10+ various other apps on Shopify, also have 1000+ stores signed up in just the last 60 days. You can read tons of reviews on Shopify by 100's of sellers using it. For your issue specifically, We have a standard way of seller verification of the account. It's mandatory for us to follow industry standards for customer data protection & CAN-SPAM act using the consumer data. Our Ai if detects any anomaly automatically, does ask for store owner verification on the AiTrillion.com account created by anyone. Sometimes the Aitrilion account is created by a web agency doing the website & the owner doesn't know about it. However, we have many ways of verification, like via phone & domain-specific email submission too. Hence, we can solve your issue by various means.

4 / 5 Share

May 3, 2020

easy & good app i am still testing the app, but until now i didn't catch the expected results, hope the results be more effective reports and analysis should be more advanced

Using app

About 1 month

Total reviews

5

Average rating

4.0

Developer Reply

For all the little and big ways you’ve pitched in…thanks! Thank you for your review. We are here to make it count towards your store success. We suggest you to implement all our automation features for maximizing the returns. You can use our FREE dedicated support executive setup services to make sure everything is setup for full fire. You can reach us at [email protected] for the same.

4 / 5 Share

April 20, 2020

This app is truly amazing and helps with automation. While I am still very new at using it, it's working well so far and will be back to add to my comment if need be. The agent helped me set it up from start to finish, no stress at all. Plus, it is free! I definitely recommend using the app.

Using app

11 days

Total reviews

5

Average rating

4.4

Developer Reply

Our heart just keeps thanking you and thanking you ! Thank you for your review.

5 / 5 Share

Dec. 12, 2019

App didn't work out for us but the customer service to take care of that was fantastic! Keep up the hard work and I hope it helps out others in the future.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tom - Your app charges are correct based on our pricing plan. Still, we went ahead and approved a refund of your charges as you have not used the app. Let us know if you have any queries and our team is available anytime to help you and set up the app with all the features. Thanks

5 / 5 Share

Oct. 10, 2019

OMG, This App actually had more features than I expected, It's so awesome. It's all seems automated too, I love this app. It helps with product reviews, emails, rewards, etc. all you need to engage your customers. Another good thing is that you can disable certain features if you do not need them. I will highly recommend

Store

TBOO

Using app

6 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Nov. 25, 2019

We just started with Aitrillion. A few problems were handled very professionally and quickly. Programs work well and we are looking forward to a good future with Aitrillion. Keep up the good work. Regards Ken @ Insect Sales.com

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.

5 / 5 Share

Aug. 2, 2019

Great App Platform. Everything you need from loyalty rewards program, review widgets, email marketing, push notification, chat bot, email template designer. The support team is AWESOME, I send an email and I guest a response within 10 hours. They also spent time to create documentation to guide you how to install the widgets. It takes a minute to go through everything and make sure it is installed correctly (alot of information) however the app itself can be integrated with other apps which I find nowadays we install so many apps but how do we integrate them together onto the website. I submitted a features request to the loyalty program and their team got right on it and will have it for me this week, at $0 cost ! talk about customer service. LAST BUT NOT LEAST the app captures date, customers who viewed which products most, which emails attracted them, which customer spent the most etc. all in 1 and pricing is affordable.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. Team AiTrillion is humbled and grateful.