Ai: Loyalty Membership & Email
AiT: Loyalty, Memberships, Email & Affiliate for Shopify
Rating
4.7
feedback
498
chart
#1,210
All reviews
Rating Breakdown
May 26, 2021
I have had this app for awhile but have not used/understood many of the features. I reached out and Namit had a zoon meeting with me. He was VERY knowledgeable, patient and showed me exactly how to use some of the phenomenal features available with Ai Trillion.. Thank you Namit
We're so happy to hear that 🥰 Thanks so much for leaving us this lovely review!
May 25, 2021
This app is sort of all in one. The customer service was good. I had a question and somebody from their team helped me with the issue.
May 13, 2021
This app offers a lot of capability. The AIT team is very responsive and helpful when needing assistance.
May 7, 2021
This app has worked out fantastic for me! I highly recommend the app and its support team. I love that I don't have to slow down my site with a bunch of separately installed apps running inefficiently. I also very much appreciate the Ai Trillion service that I've received. Not only have they bent over backward to support customizations that I've requested, but they have remained very patient with me. I am not a techie person and this is my first e-commerce store/website. Their support team has been and continues to be, very responsive! Highly recommend.
May 5, 2021
Love the app especially for pop ups and review automation. Could give more for the $9 package though.
May 4, 2021
Une bonne application tout en un, qui peut se révéler très redoutable une fois qu'elle à était bien configurer avec un service client super réactif. Je valide !
May 3, 2021
Really good app and amazing customer service! They are always quick to answer and really helpful with all the occuring issues.
April 30, 2021
I was having a lot of issues with the app connecting to shopify. They were very helpful in assisting me and getting it to work! Friendly people helping me as well. I gave it a 3 because of the issues I've had and the fact that after support they are so pushy to get a review, I get almost daily emails about it. I'm only giving this review to stop those emails.
April 29, 2021
Good app but greedy billing and Rip off ! they auto upgrade you if you go beyond the treshold , they cannot generate a report of what customer counts are , unethical practices despite hacing several conversations , extremely complex and time consuming to remove customers from system we will report this to shopify compliance team , there is no problem with the app but the people running it are a big problem.
April 23, 2021
It is very easy to use this app. It has beautiful free templates. The customer staff do respond on time to concerns.
April 22, 2021
Very patient support from Preetam as I am not very tech savvy at all. I am on the free subscription at the moment & everything has been working well.
April 22, 2021
I used this app to help me create customer reviews as well as set up customer loyalty points. Very east and overall great experience!
April 16, 2021
ACABAN DE FACTURARME 133 EUROS DE FACTURAS QUE SE HAN GENERADO AHORA MISMO AL SUSCRIBIRME AL PLAN DE PAGO CON PRUEBA GRATUITA HASTA SEPTIEMBRE DE 2021, Y ME HAN COBRADO HASTA DEL AÑO PASADO CUANDO YO NO LOS CONOCIA, COMO NO CONTESTAN A LOS CORREOS , YA QUE RECLAME LA SEMANA PASADA 19 EUROS QUE NO ME CORRESPONDIA PAGAR PORQUE AUN ESTABA EN EL PLAN GRATIS DE CUANDO INICIAS, SE LO EXIJO TODO POR AQUI , SI NO LO ARREGLAN LA SEMANA QUE VIENE QUITO LOS METODOS DE PAGO, NO ME LO VAN A COBRAR, ME DA IGUAL QUITQR LA TIENDA Y EMPEZAR DE CERO Y LES DENUNCIO POR LO PENAL POR ESTAFA, HE GUARDADADO YA TODAS LAS PRUEBAS DE MI RELACION CON USTEDES, EL PROGRAMA QUE TIENEN, LAS FACTURAS , ETC , ETC. PERO SI LO ARREGLAN ...BORRARE ESTA RESEÑA Y HABLARÉ BIEN DE USTEDES,
Using app
10 months
Total reviews
7
Average rating
3.3
Hola: hemos revisado sus cuentas y ya hemos aprobado el reembolso. Esta factura se cobra correctamente, pero aún así, nuestro equipo aprobó el reembolso completo ya que no ha utilizado la plataforma en este momento. Por favor, avíseme si necesita alguna otra ayuda y estaremos encantados de ayudarle. Gracias
April 13, 2021
A great tool so far. The support team response is quick and thorough. I would definitely recommend this tool
Thank you for your kind review! Women' s Active Apparel. We're so happy to hear that you're happy with the app.🌟
April 10, 2021
I got AiTrillion to help me take my business from a simple store to a superstore. It is great for growing your already successful store into a thriving store that is based on a creative and constructive experience for the customer. I was also impressed with the level of merchant support. In the future, I hope they continue to update and evolve their app to make it easier for the merchants to integrate other tools etc. Overall, I am grateful for coming across this app and am excited to see how it continues to help my store thrive.
Thank you for sharing your kind feedback! 🙌 Glad we could be of such help!
April 9, 2021
I love the support staff and the concept of this "app", It is much more than one app, it is like many apps working together in a clever way Try it. It is simple to work with
Thank you so much for the review 💖 We are sending you positive vibes!!!
April 5, 2021
This app is literally going to save me $400 in other app fess, AND ITS A BETTER PRODUCT! They also have AMAZING customer service. Im in the process of getting rid of at least 4 apps! This is possibly the best app value wise that we have purchased! Big appreciation from FragrantBodyOilz
April 2, 2021
Great support, easy to use. The one thing I needed help setting up so far (DKIM settings) they were able to give me clear instructions that solved the problem.
Thanks so much for the review 🌟This is super helpful 💖
April 2, 2021
Customer service is great I needed help getting everything started and they had me set up within a day.
Thank you so much for taking the time to write this review We're excited about your launch and we're here to help you boost customer engagement 🚀
March 31, 2021
This app is overwhelmingly inclusive of just about everything I need...in a good way! With all of the moving parts it takes a minute to get acclimated and that where the A1 customer service comes in...you have to try this app, you won't be disappointed. Not to mention, I received a phone call a few days after I downloaded the app from the customer success department to get a feel for my needs and to let me know that their team would be there to help with the onboarding and anything else I need. You can't beat Great Customer Service!!!
Thank you so much for the kind words and five-star rating! Our Customer Success team is so happy to help out. 😄