Ai Loyalty, Email, Memberships

May 3, 2021

Really good app and amazing customer service! They are always quick to answer and really helpful with all the occuring issues.

April 30, 2021

I was having a lot of issues with the app connecting to shopify. They were very helpful in assisting me and getting it to work! Friendly people helping me as well. I gave it a 3 because of the issues I've had and the fact that after support they are so pushy to get a review, I get almost daily emails about it. I'm only giving this review to stop those emails.

April 29, 2021

Good app but greedy billing and Rip off ! they auto upgrade you if you go beyond the treshold , they cannot generate a report of what customer counts are , unethical practices despite hacing several conversations , extremely complex and time consuming to remove customers from system we will report this to shopify compliance team , there is no problem with the app but the people running it are a big problem.

April 23, 2021

It is very easy to use this app. It has beautiful free templates. The customer staff do respond on time to concerns.

April 22, 2021

Very patient support from Preetam as I am not very tech savvy at all. I am on the free subscription at the moment & everything has been working well.

April 22, 2021

I used this app to help me create customer reviews as well as set up customer loyalty points. Very east and overall great experience!

April 16, 2021

ACABAN DE FACTURARME 133 EUROS DE FACTURAS QUE SE HAN GENERADO AHORA MISMO AL SUSCRIBIRME AL PLAN DE PAGO CON PRUEBA GRATUITA HASTA SEPTIEMBRE DE 2021, Y ME HAN COBRADO HASTA DEL AÑO PASADO CUANDO YO NO LOS CONOCIA, COMO NO CONTESTAN A LOS CORREOS , YA QUE RECLAME LA SEMANA PASADA 19 EUROS QUE NO ME CORRESPONDIA PAGAR PORQUE AUN ESTABA EN EL PLAN GRATIS DE CUANDO INICIAS, SE LO EXIJO TODO POR AQUI , SI NO LO ARREGLAN LA SEMANA QUE VIENE QUITO LOS METODOS DE PAGO, NO ME LO VAN A COBRAR, ME DA IGUAL QUITQR LA TIENDA Y EMPEZAR DE CERO Y LES DENUNCIO POR LO PENAL POR ESTAFA, HE GUARDADADO YA TODAS LAS PRUEBAS DE MI RELACION CON USTEDES, EL PROGRAMA QUE TIENEN, LAS FACTURAS , ETC , ETC. PERO SI LO ARREGLAN ...BORRARE ESTA RESEÑA Y HABLARÉ BIEN DE USTEDES,

April 13, 2021

A great tool so far. The support team response is quick and thorough. I would definitely recommend this tool

April 10, 2021

I got AiTrillion to help me take my business from a simple store to a superstore. It is great for growing your already successful store into a thriving store that is based on a creative and constructive experience for the customer. I was also impressed with the level of merchant support. In the future, I hope they continue to update and evolve their app to make it easier for the merchants to integrate other tools etc. Overall, I am grateful for coming across this app and am excited to see how it continues to help my store thrive.

April 9, 2021

I love the support staff and the concept of this "app", It is much more than one app, it is like many apps working together in a clever way Try it. It is simple to work with

April 5, 2021

This app is literally going to save me $400 in other app fess, AND ITS A BETTER PRODUCT! They also have AMAZING customer service. Im in the process of getting rid of at least 4 apps! This is possibly the best app value wise that we have purchased! Big appreciation from FragrantBodyOilz

April 2, 2021

Great support, easy to use. The one thing I needed help setting up so far (DKIM settings) they were able to give me clear instructions that solved the problem.

April 2, 2021

Customer service is great I needed help getting everything started and they had me set up within a day.

March 31, 2021

This app is overwhelmingly inclusive of just about everything I need...in a good way! With all of the moving parts it takes a minute to get acclimated and that where the A1 customer service comes in...you have to try this app, you won't be disappointed. Not to mention, I received a phone call a few days after I downloaded the app from the customer success department to get a feel for my needs and to let me know that their team would be there to help with the onboarding and anything else I need. You can't beat Great Customer Service!!!

March 26, 2021

This is quite a robust app so we needed help implementing some of the modules. It was a great customer service experience!

March 20, 2021

I use this app for all email marketing and website popups. It is easy to navigate once you get the hand of it. I needed help on a few things that I didn't understand but the guys over at AI Trillion were amazing! They always responded by email with different sources/videos that you can watch on their site to help you with whatever problem that you may have. They will also do a zoom call with you with screen share if you need assistance on something that you can't find. I highly recommend this app and working with this team!

March 15, 2021

Very easy to install and setup. The support is great, I've explained the problem I had ( Live-chat button overlapping the 'get to the top' button on mobile ) in an email, and they 'surprised me' in a day or two with my buttons remotely moved around and spaced out great, awesome app and awesome support!

March 13, 2021

Love AiTrillion, tons of functions. And customer support is always quick and to the point. No need to subscribe multiple apps since AiTrillion literally has it all.

March 9, 2021

Very easy app to install and customise. Customers seem to love interacting with it and there's a definite boost in traffic. Great support available too.

March 3, 2021

We are very happy as is a very useful app! And customer service perfect, always with prompt response to any request!