Ai: Loyalty Membership & Email

March 26, 2021

This is quite a robust app so we needed help implementing some of the modules. It was a great customer service experience!

March 20, 2021

I use this app for all email marketing and website popups. It is easy to navigate once you get the hand of it. I needed help on a few things that I didn't understand but the guys over at AI Trillion were amazing! They always responded by email with different sources/videos that you can watch on their site to help you with whatever problem that you may have. They will also do a zoom call with you with screen share if you need assistance on something that you can't find. I highly recommend this app and working with this team!

March 15, 2021

Very easy to install and setup. The support is great, I've explained the problem I had ( Live-chat button overlapping the 'get to the top' button on mobile ) in an email, and they 'surprised me' in a day or two with my buttons remotely moved around and spaced out great, awesome app and awesome support!

March 13, 2021

Love AiTrillion, tons of functions. And customer support is always quick and to the point. No need to subscribe multiple apps since AiTrillion literally has it all.

March 9, 2021

Very easy app to install and customise. Customers seem to love interacting with it and there's a definite boost in traffic. Great support available too.

March 3, 2021

We are very happy as is a very useful app! And customer service perfect, always with prompt response to any request!

March 3, 2021

I just started using the app. I had some troubles getting it to work for me but I contacted customer service and they where able to help me in a timely manner. The person I received help from was very knowledgeable and easy to talk to. Thank you!

Feb. 27, 2021

My popups don't even show, and it's false advertising its not a free app good features cost money. Like I think the app is broken

Feb. 26, 2021

Only two days into using this, a steep learning curve but well documented, and the support has been very efficient and fast in both instances I requested help. I think this is excellent value for money and I look forward to seeing how these integrations help my Shopify store.

Feb. 25, 2021

Es perfecto, todo en un único lugar, ya no tengo que tener muchas aplicaciones para cada cada cosa.

Feb. 25, 2021

I'm still getting used to this app (there is so much to learn!) so for now I will leave it at 4 stars with room for another star. I've needed help with two issues and they were resolved in a timely manner. For me, customer service is so important and so far, so good with Ai.

Feb. 24, 2021

I used this app for now a week and it is just a brilliant add up to your shop. Technical support is fast and really efficient!!! Thank you one more time Preetam D for your help.

Feb. 22, 2021

I have installed the app on my store and requested them to setup configuration. They did it very quickly with some customization which I requested. I'll post updated review after 1 month usage.

Feb. 19, 2021

The app functionality is great. The support is even better. Had an issue, emailed them, they solved it quickly.

Feb. 19, 2021

So basically this app is so efficient. Especially for new e-commerce business. It helped me with my web push notifications. Email handling. Reviews and most importantly the support system to help implement any coding or settings to enhance your customers experience. Out of all apps I’ve used since becoming a e-commerce business owner this has to be ones of the best and most highly recommended !

Feb. 19, 2021

This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented. I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none! No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live. Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard. When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan. I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website. Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor.

Feb. 18, 2021

Reallly great company to work with. Super quick and responsive, they address your needs quickly and efficiently. Would definitely recommend them if you are considering building your business with them!

Feb. 17, 2021

Excellent app and can't fault the support so far. Fixed a couple of issues I had in a matter of minutes!

Feb. 12, 2021

I love how this app has the entire marketing package. It’s extremely convenient and beneficial. As a mom, having something that isn’t time consuming is a major plus. I’m confident the services will help my business grow. The customer service representatives were very helpful and knowledgeable. I wish I reached out for help sooner!

Feb. 12, 2021

I love this app and all of its functionality. I have only needed to reach out to customer service a couple of times and they have been extremely prompt and helpful in their responses. I feel confident this app will help me grow my business and provide great service to my customers.