Ai: Loyalty Membership & Email

Feb. 8, 2021

We are very glad that we have this robust app as one of the backbones of our store. The whole suite of features from customer reviews, loyalty incentives, emails workflow, customer experience mapping, etc. are helping us attract and retain customers as we grow the business. The customer service is beyond amazing - quick turnaround time, clear communication, professional and courteous, and most importantly, always there to resolve/address the issues/concerns impacting our business efficiently!

Feb. 8, 2021

I think we are just scratching the surface of this app by using only popup and email workflow for now. But it has lot many features that we need to discover and setup correctly. The customer service is great. The app paid for itself in just a week since we were able to recover few abandoned carts. Look forward to use further features as it's been just a couple weeks. Will update my review with more feedback later.

Jan. 31, 2021

Absolutely ridiculous. They charge $58 a month for the "$29/month plan". I was charged the subscription charge of $29 PLUS another $29 for a "usage fee" when I haven't had the chance to use the app yet. Not to mention, Shopify came back two days later to charge me for next month's bill in advance so I'm being charged $116. This is insane and unethical. If you're going to charge a usage fee at least prorate based on actual usage. I haven't logged in my store in a month to even set up your app.

Jan. 30, 2021

This app is a great all in one option for many aspects of my store. I have tried a bunch of apps for loyalty, reviews, emails, etc... and, in the end I came back to this app to handle them all. The customer service is great as well! Send a message and your issue or concern is handled quickly and professionally. I am anxious for this app to grow and help me find new ways to attract and keep customers coming to my store! I’d like to send a special shout out to Preetam for putting up with my constant questions! (I am a little OCD sometimes )

Jan. 20, 2021

Extremely customer friendly userface and easy to use app. Most importantly, the most amazing customer service - they helped me with all the little details and put a lot of time and effort to my demanding questions. Would highly recommend them and the app!

Jan. 16, 2021

Been a huge help Preetam's customer service is great when setting up my shop I spoke to him everyday for at least a week and gave me as much help as I needed.

Jan. 15, 2021

I just love AI Trillion. Not only is the App the best thing for your web site but the support is brilliant and one of the best I have encountered. Whenever I ask for something I get an answer straight away from support and the job is actioned immediately. Keep up the amazing job guys.

Jan. 15, 2021

فريق عمل متعاون جدا وسرعة الاستجابه والدعم . التطبيق يشمل خدمات متعدده بديله لتعدد التطبيقات مناسبة السعر للخدمات .

Jan. 14, 2021

This app is not free, nor is there a free plan. This is false advertising. WHen I signed in I was blocked from accessing the free plan and paid plans were offered. If I wanted to sign up for a paid plan I would have clicked on others that actually had the prices laid out.

Jan. 8, 2021

We love this app! They have been very helpful with any and all issues we faced in a timely manner. Their support on this amazing app means the world! Download this app you won’t regret it.

Jan. 3, 2021

This app is not free, nor is there a free plan. This is false advertising. Went to download this app and had to sign up for paid plan. If I wanted to sign up for a paid plan I would have clicked on others that actually the prices laid out.

Jan. 1, 2021

The single most value for money app to grow your business from day 0. Support is almost always available. Havent taken more than a couple of hours in solving any issues I had. Highly recommended.

May 25, 2021

Support was quick and very collaborative. Many thanks to Preetam and the team. I hope we can continue like this in the future.

Feb. 5, 2021

Asked if they could reduce to the size of the loyalty widget for better visibility on my mobile phone. They said it's not possible. I don't believe that at all. Anything in a website can have the size changed. They don't want to help me for unknown reasons. Now insisting I get on the phone with them. Refusing to discuss over email. Very unprofessional. Now have to report them to Shopify and figure out how to remove the app that is fully imbedded in my website.

Dec. 11, 2020

Really goods app. Reccurent billing, emailing members with active plan,etc... And quick response each time with the support email.

Dec. 11, 2020

From the moment I installed the app it started doing work for me on the back end. I was amazed at how fast my customers were interacting with it. I think this app guarantees a boost in conversions because it offers an incentive for your customers. I was helped thoroughly by customer service. I recommend this app to anyone who is looking for customer retention. Five stars!

Dec. 10, 2020

From the moment I installed the app it started doing work for me on the back end. I was amazed at how fast my customers were interacting with it. I think this app guarantees a boost in conversions because it offers an incentive for your customers. I was helped thoroughly by customer service. I recommend this app to anyone who is looking for customer retention. Five stars!

Dec. 5, 2020

Great app. Takes time to learn how to use it as it has many features. But they have an amazing customer support! Preetam from online customer care helped me a lot. 110% satisfaction.

Nov. 27, 2020

this is a complex app full of really cool features. It's slightly daunting to go through them, but they will set it up for you. I went back in and tweaked a little here and there to make it more my brand. I've been really happy with the service and how it performs. *they DO bribe you for a 5 star review in exchange for emails, and are sort of pushy with it. I don't do bribes for reviews, and gave myself some time to live with this app, use it, and see how my clients respond to it, and I've been very pleased. I don't use the email platform, since I prefer using mailchimp, so the email bribery doesn't mean much to me ;-)

Nov. 26, 2020

I know little about computer apps and this was recommended, it has everything I need thou it has taken awhile to work around it but the customer service helping me has been absolutely fantastic, if only other tech companies treated their customers the same way, it would make life so much easier. Highly recommended!