All reviews

Rating Breakdown

  • 5
    84% (412 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2021

I just love AI Trillion. Not only is the App the best thing for your web site but the support is brilliant and one of the best I have encountered. Whenever I ask for something I get an answer straight away from support and the job is actioned immediately. Keep up the amazing job guys.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

فريق عمل متعاون جدا وسرعة الاستجابه والدعم . التطبيق يشمل خدمات متعدده بديله لتعدد التطبيقات مناسبة السعر للخدمات .

Using app

19 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 14, 2021

This app is not free, nor is there a free plan. This is false advertising. WHen I signed in I was blocked from accessing the free plan and paid plans were offered. If I wanted to sign up for a paid plan I would have clicked on others that actually had the prices laid out.

Using app

9 months

Total reviews

3

Average rating

3.3

Developer Reply

Hi SadeChic Boutique, We do have a free plan and you can access it without upgrading to the paid plan. You will get all features in the free plan which are mentioned here - https://app.aitrillion.com/freeplan Let us know and we can help you in setting up the free plan. Thanks AiTrillion Support

5 / 5 Share

Jan. 8, 2021

We love this app! They have been very helpful with any and all issues we faced in a timely manner. Their support on this amazing app means the world! Download this app you won’t regret it.

Using app

26 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 3, 2021

This app is not free, nor is there a free plan. This is false advertising. Went to download this app and had to sign up for paid plan. If I wanted to sign up for a paid plan I would have clicked on others that actually the prices laid out.

Using app

14 days

Total reviews

4

Average rating

3.3

Developer Reply

Hi Ic-Ibuy Direct, We do have a free plan and once you install the app, it will install in the free plan only. If you want to upgrade to a paid plan then it's optional. Please let us know if you are facing any issues and we can also migrate you to the free plan, even if you have subscribed to a paid one. Looking forward to assisting you with the same. Thanks Team AiTrillion

5 / 5 Share

Jan. 1, 2021

The single most value for money app to grow your business from day 0. Support is almost always available. Havent taken more than a couple of hours in solving any issues I had. Highly recommended.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

Support was quick and very collaborative. Many thanks to Preetam and the team. I hope we can continue like this in the future.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 5, 2021

Asked if they could reduce to the size of the loyalty widget for better visibility on my mobile phone. They said it's not possible. I don't believe that at all. Anything in a website can have the size changed. They don't want to help me for unknown reasons. Now insisting I get on the phone with them. Refusing to discuss over email. Very unprofessional. Now have to report them to Shopify and figure out how to remove the app that is fully imbedded in my website.

Using app

4 months

Total reviews

43

Average rating

4.3

5 / 5 Share

Dec. 11, 2020

Really goods app. Reccurent billing, emailing members with active plan,etc... And quick response each time with the support email.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

From the moment I installed the app it started doing work for me on the back end. I was amazed at how fast my customers were interacting with it. I think this app guarantees a boost in conversions because it offers an incentive for your customers. I was helped thoroughly by customer service. I recommend this app to anyone who is looking for customer retention. Five stars!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

From the moment I installed the app it started doing work for me on the back end. I was amazed at how fast my customers were interacting with it. I think this app guarantees a boost in conversions because it offers an incentive for your customers. I was helped thoroughly by customer service. I recommend this app to anyone who is looking for customer retention. Five stars!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2020

Great app. Takes time to learn how to use it as it has many features. But they have an amazing customer support! Preetam from online customer care helped me a lot. 110% satisfaction.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

this is a complex app full of really cool features. It's slightly daunting to go through them, but they will set it up for you. I went back in and tweaked a little here and there to make it more my brand. I've been really happy with the service and how it performs. *they DO bribe you for a 5 star review in exchange for emails, and are sort of pushy with it. I don't do bribes for reviews, and gave myself some time to live with this app, use it, and see how my clients respond to it, and I've been very pleased. I don't use the email platform, since I prefer using mailchimp, so the email bribery doesn't mean much to me ;-)

Using app

About 2 years

Total reviews

6

Average rating

4.2

5 / 5 Share

Nov. 26, 2020

I know little about computer apps and this was recommended, it has everything I need thou it has taken awhile to work around it but the customer service helping me has been absolutely fantastic, if only other tech companies treated their customers the same way, it would make life so much easier. Highly recommended!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2020

Great app. Takes time to learn how to use it as it has many features. But they have an amazing customer support! Preetam from online customer care helped me a lot. 110% satisfaction.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Takes a little time to find your way around, but amazing app, with so many options put together! It really saves on installing a load of different apps. Support answer and resolve issues impressively fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

Great app and great support! Has really helped our website. Every issue has resulted in almost immediate action, and the team are happy to recode any problems straight away - such a great service (shout out to Preetam). There are a few things that can be worked on to make it more sophisticated such as their email automation process and being able to display reviews by star rating... but every feature is great and it is good value for money! Recommend 100%

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 18, 2020

Great app made my work flow easy, with different features,highly recommended. I didn't found app like this.

Using app

4 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 15, 2020

I used this app last 15 days its working well and good customer support also, i have only one issues its still not solved.

Using app

About 1 year

Total reviews

9

Average rating

4.3

1 / 5 Share

Nov. 10, 2020

I don't know about the paid plan, but forget it if you want to try it for free. It's very limited ...

Using app

About 17 hours

Total reviews

5

Average rating

2.0