All reviews

Rating Breakdown

  • 5
    84% (417 ratings)
  • 4
    8% (41 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2020

Great app. Takes time to learn how to use it as it has many features. But they have an amazing customer support! Preetam from online customer care helped me a lot. 110% satisfaction.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Takes a little time to find your way around, but amazing app, with so many options put together! It really saves on installing a load of different apps. Support answer and resolve issues impressively fast.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

Great app and great support! Has really helped our website. Every issue has resulted in almost immediate action, and the team are happy to recode any problems straight away - such a great service (shout out to Preetam). There are a few things that can be worked on to make it more sophisticated such as their email automation process and being able to display reviews by star rating... but every feature is great and it is good value for money! Recommend 100%

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 18, 2020

Great app made my work flow easy, with different features,highly recommended. I didn't found app like this.

Using app

4 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 15, 2020

I used this app last 15 days its working well and good customer support also, i have only one issues its still not solved.

Using app

About 1 year

Total reviews

9

Average rating

4.3

1 / 5 Share

Nov. 10, 2020

I don't know about the paid plan, but forget it if you want to try it for free. It's very limited ...

Using app

About 17 hours

Total reviews

5

Average rating

2.0

5 / 5 Share

Nov. 6, 2020

I love all the different functions this app has - all in one place! It makes my work so much more effective and easier. I've had to contact support twice and they were great in solving my issues. The Knowledge base and videos are great as well. I just wish the videos had a play bar so that you can go back and forth as needed.

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 5, 2020

It has modified my product page and I'm unable to remove the customer review bar even after deleting the ap

Using app

15 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We have helped in removing it. Please let us know if you need any further assistance. Thanks

5 / 5 Share

Nov. 4, 2020

It modified my home page template and It looks so ugly and I even can't recover it in any way..... It is so awful.....please help!!!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

Fast support and really polite support managers. Lots of functionalities to dig into, so it helps a lot to have this kind of service.

Using app

8 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 28, 2020

Inappropriate team. We've been contacted on DM instagram, which is not an official channel, for AITrillion which have been uninstalled just after an hour after it's installation (few hours ago). Someone with the name of shubhangisingh16, just like a previous review down here, contacted us. Is this really what you call to be professional? We are contacting shopify center in order to handle this situation. About the app, can't say anything good or bad, because we had no change to test it deeply and we wanted to think about it. It seemed to have good potential, but really didn't appreciate to be contacted for its removal on instagram direct messages.

Using app

About 1 hour

Total reviews

5

Average rating

3.4

5 / 5 Share

Feb. 8, 2021

Trust us as a Marine Corps website, these people go 5 steps further to help you make money. That is the name of the game ! https://www.sgtmarksdepotstore.com/

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Fantastic app! has so much going on! you can do marketing, reviews and whatnot!! Def will help any online store!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Great customer service, the app helps us to build business perfectly! I will introduce for my friends and family with various business. Love

Using app

12 months

Total reviews

3

Average rating

4.7

1 / 5 Share

Oct. 23, 2020

They say the app is free for 90 days.... WRONG... No they will charge you 29 instantly, and with me, I complained about it and what did they do?? Charged me twice, like in the same week of using this. I mean it seems like a decent app, but you dont say its free for 90 days and then act like NO its not. They made it seem like they wanted you to try it for 90 days and get used to it. Well the support has been awful and this is the first 1 star review Ive ever left at shopify app store, but I am super disappointed and feel super ripped off. *** thanks for the lame response and NO you didnt give me a refund at all and you charged me twice..... How the hell are listing this app as FREE? Then you act like its no big deal that you charged me twice and act like you gave me a refund, where? How about two refunds for charging me twice and no I did not approve anything. Why the hell would I approve being charged 29 twice ? for something you guys make it seem is free for 90 days?

Using app

29 days

Total reviews

4

Average rating

2.0

Developer Reply

We apologies for the confusion and we have already approved your full refund before you submitted the review. You where charged because you have approved it manually and still we have no issues on refunding it and we can migrate you on the free plan. Please let us know if you need any assistance and our team is happy to setup all features on your store. Thanks

5 / 5 Share

Oct. 19, 2020

I USE THIS TOOL TO IMPROVE THE PERFORMANCE OF MY STORE, attract more customers, automate emails process

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 19, 2020

I like that its completely seamless and since I don't have a lot of time to stay on top of all the different app, AiTrillion does it all in one stroke. It couldn't be easier since I'm not a developer but I get the same results.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 18, 2020

Amazing service! I'm glad I decided to use them to help me get started with Shopify! I enjoy having a platform with most of the services that I need to run my marketing in one spot. Their customer service is also very attentive. So far, so good!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

It is an excellent tool. Automate the main functions of your store without the need for an employee.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

I added this app looking for a better loyalty rewards UI. The ability to embed on a page is a much better experience for my customers, and the additional features make this a great value. I had a small issue with style conflicting with the store theme, but the support team was very responsive and helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0