AiT: Loyalty program & Emails

Feb. 10, 2024

DO NOT USE THIS APP, PLEASE READ MY REVIEW. I used this app for about a month because of the features they have but after setting up and trying the app I found they are behind on basic email features, the triggers for flows is mediocre, trying to create emails with their builder is not as easy as Klaviyo, my customers received a lot of emails because they triggered multiple flows when then should have been removed from one and move to the next flow, their pop ups are not smart and extra basic because it is only a 1 step pop up where they enter their email and they get a generic success step with discount but you can't customize the success step, their rewards and review features are also basic and the design on the front end is also basic and need more customization features. There are a lot more issues but hopefully you get the point. They have a lot of features but each one of their features are lacking so there's not thing they are good at. What made me the most upset was they agreed to a good price which made me switch but then they only gave me enough emails to only send out one campaign and said I had to pay more to send email campaigns which would get the price closer to what I was paying for with Klaviyo so I went back to Klaviyo. Also when I sent a email campaign my spam and bounce rate went up to 6% when I was at 0% on Klaviyo. You get what you pay for but their app is not even worth the time and money to set up and find out all of their faults with the lack of standard features...there is nothing ai about their app. Thanks for reading and trust me you will thank me later.

Feb. 6, 2024

Wow, they really want to help! They responded very quickly and prepared everything in the store for me. Thank you!

Feb. 5, 2024

They asked me on day ONE to leave a 5 star review for a large discount on their paid plan, that should have been my first red flag. I declined because I hadn't even used the app yet and I was not interested in a paid plan. Months later they charge me $250 out of nowhere and tell me "I authorized this payment". They will not allow you to remove your credit card information or even cancel the plan. I called my bank and got it refunded. It's a complete scam, and did nothing but slow my store down.

Feb. 5, 2024

I recommend this APP to anyone looking for a versatile app that can do anything, but to top it up, they offer the best customer service you can find. I love these guys—best of the best.

Feb. 1, 2024

It seemed like a great all in one platform and we wanted to make it work, but too much technical problems. We sent two dozen emails in to try and troubleshoot over email it was not successful. They advised us to book a support call, but their support "forgot" about our zoom call 3x. Yeah, they stood us up 3x. Definitely shows where their company values lie. Not for us. It seems like a great concept though, just not a fan of their execution.

Jan. 24, 2024

We are utilizing AI Trillion's Subscription, Customer Reviews, and Affiliate Marketing modules. We can confidently say that it is extremely comprehensive and more than meets our needs. The significant advantage is the availability of many other modules that we are considering for use. I must emphasize their success in technical support and installation. With AI Trillion, it's all in one place, one application. Thank you, AI Trillion, for providing a solution that has truly impressed us.

Jan. 18, 2024

I can't express how thrilled I am with Aitrillion! This app has truly transformed the way I manage my Shopify store, making my life as an entrepreneur so much easier. The automation features are top-notch – from personalized email campaigns to targeted SMS marketing, it's a one-stop-shop for all my customer engagement needs. The ease of use is outstanding; even if you're not tech-savvy, Aitrillion's intuitive interface guides you through the process effortlessly. The analytics and insights provided are a game-changer for decision-making. I can now understand my customer behavior better, allowing me to tailor my strategies for maximum impact. The customer support is impeccable - responsive, knowledgeable, and always ready to assist. What sets Aitrillion apart is its versatility. Whether you're a small business or scaling up, Aitrillion scales with you. The loyalty program has significantly boosted customer retention, and the reviews and referrals feature have turned my satisfied customers into my biggest promoters. In a nutshell, Aitrillion is a must-have for any serious e-commerce entrepreneur. It's not just an app; it's a powerful ally in growing your business. Kudos to the team behind this brilliant tool! Thank you, Aitrillion, for making my Shopify experience extraordinary!

Jan. 12, 2024

AI Trillion is a great app with even better support. Rishav has been incredibly helpful in getting my loyalty program set up. Great features, and I know it's going to help my business immensely. Would highly recommend!

Jan. 9, 2024

Great support. Quick and efficient.

Jan. 9, 2024

So far, it's been great. Customer support is extremely quick and responsive. I'm looking forward to using more features!

Jan. 8, 2024

Hi, we are in the beginner phase of integrading the app and workflows into our shop. But for now the customer support is great and we got used to the apps workflow pretty good. After using it for a couple of days we would recommend it.

Jan. 2, 2024

The help and the questions we have were solved in the call. Very helpful. Appreciate the time and everything.

Jan. 1, 2024

Very good apps and good customer services from their team!

Jan. 31, 2024

Wacoal Thailand just started using AiT app on-line store, AiTrillion has so many features and such deep functionality, Lots of other great features and good support, This app really helped our organization keep track of our member data and handle transactions easily.

Dec. 26, 2023

Good customer service

Dec. 20, 2023

Patient and caring customer service. They went above and beyond what I asked for them to do. They responded in a timely manner and resolved my issue.

Dec. 18, 2023

We are using Ai app . This app surpasses our expectations, , it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems. Support has been prompt it's good

Dec. 6, 2023

Reena has been very helpful and do provide me with the solutions and offer extra assistance. The apps has been great for our business too.

Dec. 5, 2023

This app really helped our organization keep track of our member data and handle transactions easily. Big upgrade for us. Lots of other great features and good support.

Dec. 4, 2023

Amazing service thank you