Ai: Loyalty Membership & Email
AiT: Loyalty, Memberships, Email & Affiliate for Shopify
Rating
4.7
feedback
498
chart
#1,165
All reviews
Rating Breakdown
Review RSS Feed
April 19, 2024
I just got off a call with Reena, who offered to assist me in setting up the membership feature. Even though I haven't used it yet, I have a really good feeling about AiT: Loyalty, Review, Email+ and I'm happy to pay the (quite low, considering tons of features) price for their subscription. So far, I'm more than confident that by selecting this plugin, every shop would benefit immensely from the huge suite of tools they offer. And you are very likely to receive top-notch support with short response times. Give it a try, I bet you won't be disappointed!
Thank you for sharing your experience! We're delighted to hear about your positive interaction with Reena and your confidence in AiT: Loyalty, Review, Email+. Here are some highlights: Comprehensive Features at Great Value: We're glad you appreciate the wide range of tools and the reasonable subscription price. We aim to provide exceptional value with our extensive suite of features. 💼💡 Top-Notch Support: It's wonderful to know that Reena offered great assistance and that you expect high-quality, responsive support from us. We're committed to ensuring every shop benefits from our tools and services. 😊👍 Thank you for your recommendation and confidence in AiTrillion! 🚀
March 25, 2024
Amazing support! Thanks so much Reena for answering all of my questions and helping me integrate my Shopify store!
Thank you for the kind words! 😊 We're thrilled to hear that you had an amazing support experience and that all your questions were answered. Happy integrating! 🚀
March 19, 2024
We have a membership based community and having AiTrillion connected with Shopify let us have different visibility and exclusive offers and pages to our members. We love it!
Thank you for the great feedback! 🌟 We're thrilled that AiTrillion has enhanced your membership-based community by offering exclusive visibility and offers. We're glad you love it! 😊🚀
March 8, 2024
Top Funktionen, starker und kompetenter Support.
Vielen Dank für das tolle Feedback! 😊 Wir freuen uns, dass Sie mit unseren Funktionen und unserem kompetenten Support zufrieden sind. 🚀
Feb. 20, 2024
Very strong on the technical side and how to set up the system but equally weak on the "Why" side and how to market the module. Don't expect to find any examples as a starting point to modle your efforts after. It is so weak that their support doesn't understand the question.
Feb. 10, 2024
DO NOT USE THIS APP, PLEASE READ MY REVIEW. I used this app for about a month because of the features they have but after setting up and trying the app I found they are behind on basic email features, the triggers for flows is mediocre, trying to create emails with their builder is not as easy as Klaviyo, my customers received a lot of emails because they triggered multiple flows when then should have been removed from one and move to the next flow, their pop ups are not smart and extra basic because it is only a 1 step pop up where they enter their email and they get a generic success step with discount but you can't customize the success step, their rewards and review features are also basic and the design on the front end is also basic and need more customization features. There are a lot more issues but hopefully you get the point. They have a lot of features but each one of their features are lacking so there's not thing they are good at. What made me the most upset was they agreed to a good price which made me switch but then they only gave me enough emails to only send out one campaign and said I had to pay more to send email campaigns which would get the price closer to what I was paying for with Klaviyo so I went back to Klaviyo. Also when I sent a email campaign my spam and bounce rate went up to 6% when I was at 0% on Klaviyo. You get what you pay for but their app is not even worth the time and money to set up and find out all of their faults with the lack of standard features...there is nothing ai about their app. Thanks for reading and trust me you will thank me later.
Hi Tom, Thanks for writing this review. First, I will clear every reader that this review is the result of non-acceptance of the bargain Mr. Tom is trying with our team. Please check the screenshot on this link - https://prnt.sc/QXtW9J67kF23 Second, Mr. Tom installed our app second time in 6months. If they are not happy with the app, why do they come back to use it again? Third, We never mentioned that we are Klaviyo or we provide all the features of Klaviyo at 1/3rd of the price which Mr. Tom is demanding. Fourth, check the screenshot below, how he is trying the app for 10-10 days and exploring our features. After uninstallation, install it again, just to give the review. Screenshot- https://prnt.sc/pP1bMUrmp3MH So this review seems to be influenced by the competitors to make our profile worse. We provided them a very competitive price and he agreed to it after using it for a month, He denied it and said he did not read the pricing & proposal correctly. If anyone needs this proof, I have that in writing too. We are going to complain about this store to Shopify as this seems to be a competitor-influenced store and get this removed from Shopify. For any new or old sellers >>> Try to connect with us by Phone or email before being influenced by this review. It's not true. Thanks =======
Feb. 6, 2024
Wow, they really want to help! They responded very quickly and prepared everything in the store for me. Thank you!
Feb. 5, 2024
They asked me on day ONE to leave a 5 star review for a large discount on their paid plan, that should have been my first red flag. I declined because I hadn't even used the app yet and I was not interested in a paid plan. Months later they charge me $250 out of nowhere and tell me "I authorized this payment". They will not allow you to remove your credit card information or even cancel the plan. I called my bank and got it refunded. It's a complete scam, and did nothing but slow my store down.
Hi - We are sorry about the experience you face with us. But we have no intention to charge if you are not using the platform. We can check your account and surely refund you if you haven't used the platform. We do have a dedicated support team and we aim to give the best support for the platform. You can validate it with all our reviews too. Still, I am sure we will fix the issue you faced. Our team will connect with you shortly and solve this. Thanks
Feb. 5, 2024
I recommend this APP to anyone looking for a versatile app that can do anything, but to top it up, they offer the best customer service you can find. I love these guys—best of the best.
Thank you for your enthusiastic recommendation! We're thrilled to hear that you find our app versatile and our customer service exceptional. If you need any further assistance, feel free to reach out anytime.
Feb. 1, 2024
It seemed like a great all in one platform and we wanted to make it work, but too much technical problems. We sent two dozen emails in to try and troubleshoot over email it was not successful. They advised us to book a support call, but their support "forgot" about our zoom call 3x. Yeah, they stood us up 3x. Definitely shows where their company values lie. Not for us. It seems like a great concept though, just not a fan of their execution.
We sincerely apologize for the technical issues and lack of timely support you experienced. Your feedback is invaluable, and we're working to improve our services. We regret falling short of your expectations and hope to connect with you and get this sorted. I request to give us one more chance and looking forward to connect with you.
Jan. 24, 2024
We are utilizing AI Trillion's Subscription, Customer Reviews, and Affiliate Marketing modules. We can confidently say that it is extremely comprehensive and more than meets our needs. The significant advantage is the availability of many other modules that we are considering for use. I must emphasize their success in technical support and installation. With AI Trillion, it's all in one place, one application. Thank you, AI Trillion, for providing a solution that has truly impressed us.
Jan. 18, 2024
I can't express how thrilled I am with Aitrillion! This app has truly transformed the way I manage my Shopify store, making my life as an entrepreneur so much easier. The automation features are top-notch – from personalized email campaigns to targeted SMS marketing, it's a one-stop-shop for all my customer engagement needs. The ease of use is outstanding; even if you're not tech-savvy, Aitrillion's intuitive interface guides you through the process effortlessly. The analytics and insights provided are a game-changer for decision-making. I can now understand my customer behavior better, allowing me to tailor my strategies for maximum impact. The customer support is impeccable - responsive, knowledgeable, and always ready to assist. What sets Aitrillion apart is its versatility. Whether you're a small business or scaling up, Aitrillion scales with you. The loyalty program has significantly boosted customer retention, and the reviews and referrals feature have turned my satisfied customers into my biggest promoters. In a nutshell, Aitrillion is a must-have for any serious e-commerce entrepreneur. It's not just an app; it's a powerful ally in growing your business. Kudos to the team behind this brilliant tool! Thank you, Aitrillion, for making my Shopify experience extraordinary!
Jan. 12, 2024
AI Trillion is a great app with even better support. Rishav has been incredibly helpful in getting my loyalty program set up. Great features, and I know it's going to help my business immensely. Would highly recommend!
Jan. 9, 2024
So far, it's been great. Customer support is extremely quick and responsive. I'm looking forward to using more features!
Jan. 8, 2024
Hi, we are in the beginner phase of integrading the app and workflows into our shop. But for now the customer support is great and we got used to the apps workflow pretty good. After using it for a couple of days we would recommend it.
Jan. 2, 2024
The help and the questions we have were solved in the call. Very helpful. Appreciate the time and everything.
Jan. 31, 2024
Wacoal Thailand just started using AiT app on-line store, AiTrillion has so many features and such deep functionality, Lots of other great features and good support, This app really helped our organization keep track of our member data and handle transactions easily.