AiT: Loyalty program & Emails
Loyalty Rewards Program, Reviews, Email, SMS, Memberships
Rating
4.7
feedback
492
chart
#1,182
All reviews
Rating Breakdown
Review RSS Feed
Nov. 25, 2023
We just started using AiT app on our shopify POS and on-line store. We wanted a simple loyalty app that could send emails and sms to customers. This app surpasses our expectations, and even though we are not using all the capabilities as yet, it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems. Support has been prompt and Rishav helped us to migrate from another loyalty app easily. I like that we have one person assigned to help us each time we reach out to AiT. The customer support is excellent. The app is a bit slow in loading, however, I need to do more investigations as to why this is happening and also do further testing of the app.
Thanks for the great review! 😊 The AiTrillion app is exceeding your loyalty program needs, and our support team is here to assist you promptly. 🚀 Feel free to reach out anytime! 👏
Nov. 24, 2023
Fantastic app! Seamless integration with Shopify, offering robust features. The standout, however, is the unparalleled customer service. Quick, knowledgeable, and incredibly helpful. They go above and beyond to ensure a smooth experience. Highly recommended!
We're thrilled to hear you're enjoying our app! 🎉 Seamless Shopify integration and robust features are our top priorities. 😃 Our dedicated customer service team is here to provide quick, knowledgeable, and helpful support. 🌟 We're delighted to go the extra mile for you! Thank you for the recommendation! 🙌
Nov. 23, 2023
Support is very good. He resolved my query effectively. Thank you
Great to hear! 😊 Our support team is here to help, and we're glad we could resolve your query effectively. Thank you for your feedback! 👍
Nov. 23, 2023
The customer service handled my issue really quickly, overall it is a nice experience using the app.
We're pleased to hear that our customer service resolved your issue quickly and that you're having a positive experience with the app. If you ever need further assistance, feel free to reach out. Thank you for your feedback! 😊👍
Nov. 22, 2023
I love it. So many apps in one. Recommend it.
We're thrilled to hear you love it! 😍 Our all-in-one approach aims to simplify things for you. Thanks for the recommendation! 🙌😊
Nov. 22, 2023
We recently moved over to this app from Marsello. Although Marsello was very easy to use, having many options in one place was very convenient. We can eliminate the other apps we have and use AiTrillion for almost everything. It has a lot to offer. We are still working through the change, but we hope this will fit our company well. The one thing to ensure you are aware of is that when you run out of emails, which will be quick if you have a lot of customers, you need to add additional blocks because it will not automatically add them. It will stop and tell you that "Your limit is over!" Worked with customer service today, and Reena was wonderful. I am sure we will continue to need help until we work through the process until our set up is final. I look forward to enabling all the services they offer.
Thanks for switching to AiTrillion! 🚀 It's great that you're finding our all-in-one solution convenient. Remember to manage email limits, and our team is here to help during your setup. We look forward to serving your company well! 😊👍
Nov. 21, 2023
Nov. 18, 2023
I'm just in the beginning stages of setting up for my business, but the support has been amazing. Everything so far has been great and I'm looking forward to all it will help me accomplish.
Glad to hear you're having a great experience with our support as you start your business journey! We're here to help you achieve your goals. 😊🚀
Nov. 17, 2023
there are left over code on site even after we uninstalled the app, wonder how to remove these now
Hi - Please contact our support team at [email protected] and we are happy to assist you.
Nov. 17, 2023
The customer service is kind and helpful. The app is a great marketing took as well.
Thank you for your positive review! We're delighted to hear that our customer service team has been helpful, and that you find our app to be a valuable marketing tool. Your feedback is much appreciated!
Nov. 17, 2023
Aitrillion offers significantly more opportunities to engage with customers compared to similar providers and also provides additional free options. In case of issues, the support is quick to assist and provides simple and efficient help. Keep it up!
We're thrilled to hear that you've found Aitrillion to offer more opportunities for customer engagement and additional free options compared to similar providers. Our team is dedicated to providing quick and efficient support, and we appreciate your encouragement to keep up the good work! Thank you for your kind words!
Nov. 15, 2023
RISHAV provided me with the best service, very quickly, and fixed the issue I was having in no time flat! Thank you support team!
We're delighted to hear that Rishav provided you with exceptional service and quickly resolved your issue! Our support team takes pride in delivering top-notch assistance. Thank you for your kind words, and please don't hesitate to reach out if you need any more help in the future!
Nov. 8, 2023
We have used the APP with success. When we needed customer support, they were quick to respond and handled our issue with professionalism.
Thank you for sharing your positive experience with our app and customer support! We're glad to hear that you've had success using our app and that our support team was able to assist you promptly and professionally. If you ever have more questions or need further assistance, please feel free to reach out. Your satisfaction is important to us!
Nov. 7, 2023
Support was very helpful as I am not tech savvy when it comes to coding. I let support know what I wanted to change and they gave very detailed steps of how to pursue the change myself and they also added the proper coding to my site that I needed them to add.
Our support team was incredibly helpful, guiding me step by step and adding the necessary coding to my site. Thank you for the great service!
Nov. 6, 2023
AiTrillion has so many features and such deep functionality - you really have to pay attention to all the technical details! I can't wait to understand how it all works because I think it's going to be a huge benefit to growing my business. Tech support has been awesome, as well. :)
Thank you for your kind words! We're thrilled to hear that you're excited about the features AiTrillion offers and the potential growth for your business. Our team is always here to ensure you have all the support you need to make the most of our platform. Here's to a successful journey together!
Nov. 2, 2023
4.5 ⭐ as there are many features, but are not quite built out as other available options. For instance, we are not using the live chat AiT feature due to basic functionality. However, there is a lot of value for the price, especially if you consider the pricing of other email automation apps in the market Be warned, currently the pricing is advertised monthly, but the subscription is annual. Therefore, I have not been a subscribed member just yet.
We appreciate your honest review. Noted on the live chat feature—we're on it! Thank you for highlighting the value our pricing offers. We'll work on making subscription terms clearer. Looking forward to having you with us soon!
Nov. 2, 2023
AiT is a game-changing loyalty rewards and marketing app. With its user-friendly interface, customization options, and seamless integration, it's a powerful tool for boosting customer loyalty and driving marketing strategies. The loyalty rewards system is robust, while the marketing tools are comprehensive, offering data-driven campaigns & analytics. AiT also has excellent customer support, especially Reena, who has been extremely helpful with the setup & customisation for our store and she is readily available to answer any questions we might have. AiTrillion is highly recommended for businesses seeking a competitive edge in the market.
Thank you for your fantastic review! We're delighted to hear AiTrillion is making such a positive impact on your customer loyalty and marketing efforts. It's great to know our platform's features and Reena's dedicated support are meeting your needs. Your high recommendation is much appreciated! We're here to ensure your continued success in the competitive market.
Oct. 26, 2023
We are currently testing the service and will use it in the future! All the functions work, the support is amazing! I recommend using them.
Thank you for your positive review! 😊 We're glad to hear that you're satisfied with our service and support. We look forward to serving you in the future.