Ali Reviews: AI Product Review
Product reviews importer - Boost dropshipping sales w/ reviews
Rating
4.8
feedback
1,301
chart
#1,390
All reviews
Review RSS Feed
Jan. 18, 2024
One of the worst companies and apps we have ever dealt with! After the initial 7 days free trial, we were placed on a plan costing $19.90/month where you can collect 1500 reviews per product (they claim we selected it, which is not true). We are a small company selling specialist garments that few people want to leave reviews for, so we have collected a total of 10 reviews in the 7 months we used Ali Reviews. When we realised that they had a cheaper option costing just $9.90/month, we asked why we were on the more expensive plan and asked them to refund the extra $10/month (a total of $70). They plainly refused to do so and gave a lot of excuses instead of being understanding and offering some good customer support. Their app also do NOT have an button for exporting your own reviews, like all other similar apps have. We had to contact them and ask if we could please download our own data collected on our own website by our own customers. They asked why we wanted to download this data, and then told us the request had to be forwarded to their technical departement and that it would take some time to complete! I'm not even sure this practice is allowed! Will never use this app or company again or recommend them to anyone.
Hi Ellen, I'm Alex from Ali Reviews and we personally apologize for this unexpected experience with our app - For the issue that there's no button to export the review, so I highly appreciate your empathy on this situation because of the privacy review policy, we're considering to show the button so that users can do it by themselves. For your case, we still support you to export review in the short time - We have seen that one of our colleagues is taking care your case, she gave you a clear explanation, please kindly check your email and let her know if you need further support Looking forward to hearing from you soonest Best Regards Alex Ali Reviews by OneCommerce
Jan. 14, 2024
Best team ! Really good service and efficiente ! 5 stars
Hi there, This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store. Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews by OneCommerce
Jan. 10, 2024
They were very friendly people and fixed the issue in a timely matter!
Hi there, Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews by OneCommerce
Jan. 10, 2024
I am assisted by Shiro, very kind and professional, I didn't know how to put a star review on the product page, she intervened immediately, really satisfied.
Hi there, My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Charles Ali Reviews by OneCommerce
Jan. 10, 2024
Amazing customer service! And the app seems great so far! Definitely recommend. And thank you Shiro for all your help and your patience :)
Hi there, Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Robert Ali Reviews by OneCommerce
Jan. 10, 2024
Great app, helpful support
Hi there, I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews by OneCommerce
Jan. 8, 2024
As an online store owner, I've always understood the power of customer reviews, but it wasn't until I started using "Ali Reviews - Product Reviews" that I truly realized their full potential. This tool has been a complete game-changer for my business.
Hi Maria, Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews by OneCommerce
Jan. 4, 2024
Very Good Support, fast and effective as usual :)
Hi there, This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Alexander Ali Reviews by OneCommerce
Jan. 1, 2024
Great support, Shiro was very helpful and helped me integrate review box into my store
Hi Mazen, Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews by OneCommerce
Jan. 1, 2024
Excellent support staff very helpful and took the time to handle my situation
Hi there, My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review. Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Charles Ali Reviews by OneCommerce
June 16, 2024
Victoria from the customer service solved my problem insanely quick. They should get a double raise!
Hi Luka, This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Bernice Ali Reviews by OneCommerce
Dec. 29, 2023
Great customer service, fix all issues right away. Thank you!
Hi Charmente, Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Robert Ali Reviews by OneCommerce
Dec. 26, 2023
Very easy to use, had a few problems Clara handled them well
Hi there, I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews by OneCommerce
Dec. 25, 2023
great app with great support
Hi Bader, This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Alexander Ali Reviews by OneCommerce
Dec. 19, 2023
This is a great app and very easy to work with. It has offered everything a review needs to let new customers know about the brand and a product at the same time. Team work very great
Hi there, I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews by OneCommerce
Dec. 10, 2023
Great features, very fast and amazing support to help make sure everything appears as it should. Giselle has been very helpful. Highly recommend!
Hi Mimi, Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, James Ali Reviews by OneCommerce
Dec. 9, 2023
NICE
Hi Jad, I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Christabel Ali Reviews by OneCommerce
Dec. 8, 2023
Awesome UX quick support!
Hi Simon, This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store. Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews by OneCommerce
Dec. 4, 2023
The only drawback is that you can't edit comments.
Hi there, I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. Because of the review policy, so review cannot be edited anymore, so hope you sympathize for us Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews by OneCommerce
Dec. 4, 2023
I had difficulty integrating ali-reviews with my shopify theme, in a few minutes, my problem was solved. Thanks to Sara and Robin for the quick response and their professionalism.
Hi there, This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Alexander Ali Reviews by OneCommerce