All reviews

Rating Breakdown

  • 5
    94% (1,220 ratings)
  • 4
    3% (44 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (35 ratings)

Reviews with Text

  • 97% (1,261)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2023

They are eager to help me solve problem

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews by OneCommerce

5 / 5 Share

Sept. 11, 2023

good services

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ghadi, Here's Kyle from Ali Reviews. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews by OneCommerce

5 / 5 Share

Sept. 11, 2023

Great review app. Got this running with very little trouble. Great customer service too! thanks!

Using app

About 9 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hi Lisa, This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store. Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews by OneCommerce

2 / 5 Share

Jan. 12, 2026

Review Update as of 12 January 2026 It is nearly impossible to get any simple or basic request done by their support team. We have asked for 5 very simple features and edits, they said that the dev team mentioned its not possible. Given how desperate we needed those features, we started developing some of them ourselves. To our surprise, it took us <1 hour to develop 2 out of 5 requested features. Needless to say, these are all very simple fixes to their layout. Mostly CSS edits and changes, due to their inconsistent designs to begin with. For example, the review carousel cannot show if a review is a verified review or not. Yet, the review box can show if the review is verified. However, if you want to edit the review box design to be like a carousel, then it will affects every single placement across the entire store. Ridiculous! A single global setting, yet no way to customize it per page template. Despite raising our concerns numerous times, the dev team just does not care. I will not even mention the security breach (or data exposure) that they did not know about which was in their app for 2 years! It exposed every single customer email associate with a review to the frontend. Any store that had ali reviews installed on it would have had their customer's email exposed in the front end, and funny enough, indexed by Google and showing in SERPs!!! Our final verdict: the app works fine, and it does the job for many e-commerce stores. However, they do not listen to their customers and could care less about your store growing and requiring simple edits to their app UI. You will get the usual "we have added your feature to our long forever feature list". Which is not even accessible to the public, and no way you could see a change log or feature request roadmap. 0 transparency. ---------------------------------------- Great experience using the app, customer support available 24/7 to support with any questions or concerns you face. We have been using this app for 2+ years and it has been a smooth experience thus far. Highly recommend it!

Store

Shouf

Using app

Over 2 years

Total reviews

19

Average rating

5.0

Developer Reply

Hi Shouf team, Thank you for your review to the app, we will keep our work better everyday to serve valued users as you. Please don't hesitate to ask when you need support. Warm regards, Lee from Ali Reviews

5 / 5 Share

Sept. 11, 2023

Good experience with Alireviews, it's been quite a long time, maybe 2 years and no issues. No problem to be translated by translation apps too

Using app

Almost 2 years

Total reviews

8

Average rating

2.5

Developer Reply

Hi Louis, This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Brian Ali Reviews by OneCommerce

5 / 5 Share

Sept. 10, 2023

Great app, awesome customer service!

Store

Locale

Using app

25 days

Total reviews

5

Average rating

3.4

Developer Reply

Hi there, Here's Jocasta from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews. In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business. Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Jocasta Ali Reviews by OneCommerce

5 / 5 Share

Sept. 9, 2023

Vani was very helpful in getting my reviews setup and looking great on my store. Thanks Vani!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Denise, I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews. Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features. Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Richard Ali Reviews by OneCommerce

5 / 5 Share

Sept. 8, 2023

Great customer support!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Delancey, I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews. Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews. Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at [email protected] Regards, Thomas Ali Reviews by OneCommerce

5 / 5 Share

Sept. 6, 2023

Thank you Harwin for fixing my problem!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kyle from Ali Reviews. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews by OneCommerce

5 / 5 Share

Sept. 6, 2023

good customer service

Store

OnShelf

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store. Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews by OneCommerce

5 / 5 Share

Sept. 6, 2023

It works well, and the custom service is nice to help

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Brian Ali Reviews by OneCommerce

5 / 5 Share

Sept. 2, 2023

Very pleased with the app. Their support is fast and efficient as well. A previous app had caused issues with our website's reviews. We switched to Ali Reviews, and not only is their reviews app amazing, but they fixed the issues caused by the other app as well. No complaints. This was a very easy 5-star review to write. 5/5

Using app

About 9 hours

Total reviews

5

Average rating

2.4

Developer Reply

Hi Walter, This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you. Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Brian Ali Reviews by OneCommerce

5 / 5 Share

Sept. 1, 2023

Amazing Customer Service!! I am very happy with the product and their service! Thank you!!

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews by OneCommerce

5 / 5 Share

April 22, 2024

Great support, thank you.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Here's Kyle from Ali Reviews. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews by OneCommerce

5 / 5 Share

Aug. 31, 2023

Using app

About 5 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews. We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store. Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Oscar Ali Reviews by OneCommerce

5 / 5 Share

Aug. 30, 2023

After scouring the Shopify App Store for a good review app, I found Ali Reviews. The customization settings available with this app perfectly fit my store's needs. I had some questions and minor issues, but their team has been super responsive and immediately resolved my issues without a hitch. This is the review software to use for your stores!

Store

Mossii

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us. Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Alexander Ali Reviews by OneCommerce

5 / 5 Share

Aug. 23, 2023

This is a great application that can help you import customer comments and increase brand trust. In addition, their customer service is also very professional and dedicated to helping you solve problems.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Here's Kyle from Ali Reviews. Thank you so much for your greathearted review We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more. Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at [email protected] Regards, Kyle Ali Reviews by OneCommerce

5 / 5 Share

Aug. 22, 2023

Great app, lots of features. Easy to implement in the template and the support is AMAZING! Live chat support , access request and quick answers! TOP APP! :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews by OneCommerce

5 / 5 Share

Aug. 20, 2023

Great support team, they helped me extract my reviews very smoothly. Thank you for the great assistance

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Abdelrahman, I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews by OneCommerce

5 / 5 Share

Aug. 18, 2023

Ande was amazing customer support. He was patient and very knowledgeable. I highly recommend this product.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Kim, I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews. To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews. Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards William Ali Reviews by OneCommerce